Manchester Arena Avis 

I have been receiving daily emails advising me that the WWE ( World Wrestling Entertainment ) NXT wrestling show was coming to the Arena on 6th June this year, and that tickets would be on sale from 10.00am this morning, Friday 17th March 2017.

In order to ensure I obtained tickets for my grandson and I situated near to the walkway where the wrestlers make their way to the ring, I spoke to a member of the ticket office at 10.07am after making my way to the arena.

I told him where I wished to sit and he advised me that all tickets on the whole of the floor area were sold out, though I could purchase tickets in the tiers.

I asked how could they have been sold out in 7 minutes?

He went on to say that they could have been ordered online, and that there may have been a presale period.

I pointed out to him that I was receiving daily emails advising when the sale started.

During our conversation it transpired that there was a £7.50 handling fee per £50.00 ticket. The last time I attended personally at the arena there was no handling fee if I paid cash, so what did the handling fee consist of? That was a difficult question as I received just a blank stare.

I declined to purchase any tickets and as soon as I said that I was informed that 2 tickets had suddenly become available. £100 each. ( plus the handling fee of course. )

I queried how could they suddenly become available and was told that " Things change all the time. "

I declined the offer.

On returning home I telephoned the Arena with the intention of questioning the manager regarding my experiences.

Perusing the internet for contact details etc., out of curiosity I looked up WWE NXT.

I was more than surprised to read that what I took to be the WWE show containing the superstars, their description I might add, was in fact a developing arm of the brand and the wrestlers were not those that I expected.

So top ticket prices for not the top rated wrestlers.

Contacting the Arena, unless you wished to purchase tickets, proved impossible.

Even Customer Services left you with a recorded message to either email them or ring later and then you are cut off. The number I used was 0161 950 5000.

The last WWE show we attended in 2015 provided marvellous entertainment for the children, and no doubt some adults too. I gained my enjoyment from watching my grandsons expressions of sheer joy and excitement.

What I didn't tell him was that there was also a WWE show that same time at a holiday camp down south. In effect you get to see some of the stars, not all of them, and you do not know who you will be watching until you attend.

There is a small line inserted in the shows description that says wrestlers can change at any time, so they cover themselves there, though each show is advertised separately and of course there is no mention of the other show that same evening in a different location.

I have looked at the WWE tour dates for 2017 and they are doing two venues at roughly the same time in different cities over a period of days.

I am quite relieved that I was unable to purchase tickets when I attended, as I am sure that my grandson would have been disappointed on the night when he realised that the superstars he watched on television were not on the show.

As for the level of customer services offered by the Manchester Arena, it is in my opinion non existent.

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I visited site to purchase tickets for my sons birthday and the link directed me to Eventim where I purchased 2 VIP tickets costing over £270. This included Meet and Greet so was very pleased. I was until someone said thats just an usher to show you to your seat! I was quite upset as I wanted to make this special for my son. I contacted Eventim who said I needed to speak to Manchester Arena to clarify the meaning of Met and Greet. When I spoke to Charlotte at the Arena she said it was nothing to do with the and speak to Eventim. I explained i was now piggy in the middle getting passed about. I was told it was nothing to do with Arena they did not sell me the tickets although there website directs you to Eventim. Very poor cusyomer service and was told in future ask before you pay! Thank you Manchester Arena.