Martin Tolhurst Solicitors Avis 

Martin Tolhurst Solicitors were recommended to us by Wards when we were in the process of selling a property.
We had good communication via Wards initially; the searches were made and we were notified of each search being completed. Document requests and queries were smooth transactions. Nearing exchange we pushed for more direct communication and I have to say that from the Martin Tolhurst side of things, Sonya Perkins was brilliant with efficient phone calls and information regarding the exchange and completion dates. I think communication is imperative when completing such a stressful life event. We had no chain, the buyers were first time buyers and we were not buying, a simple buy and sell but it still took 4 and a half months. Be prepared for how long these things can take.

We instructed Sarah from Martin Tolhurst to deal with the application for Probate and estate distribution following my father-in-law's passing earlier this year. We have been very happy with Sarah's work and support. She, and her colleagues, have been very helpful through the whole of this process. Estate distribution has now been completed and we are more than happy with the service provided.

Great service at a difficult time. Phone calls were returned quickly and explanations were clear and very helpful. Thank you so much!

I cannot recommend Martin Tolhurst Solicitors enough. We lost our first buyers and when we sold again shortly after, Stacey worked above and beyond to keep chasing on our behalf. They were most accommodating, especially if there was something we didn't quite understand. They were prompt in replying to phone calls or emails, I couldn't wish for a better experience.
P Simpson

Excellent and efficient. Great communication and always answered calls and emails.

It was my first time buying a new house. I need professional solicitors to help me on the way. Martin Tolhurst did that! They were honest with their estimated fees, and good level of service. Anything I asked for legally, they provided, and they suggested documents that I never thought of. Thank you for help. I would recommend them to anyone.

Kirsty at the Gillingham branch was superb in helping convey both our sale and purchase and was very quick to respond to any queries and actions. She really helped to keep both sale and purchase on track and helped to manage our buyer's solicitors (Martin Tolhurst Ashford) who did not seem to be so experienced. This is the only reason for the reduction of one star given this feedback is for Martin Tolhurst overall. The buyer's solicitors did regularly request information that was already provided to them and did not seem as proactive or quick to respond as the Gillinaham branch. For example, full hyperlinks were shared to planning documents which were subsequently forwarded as part of a scanned document but the Ashford branch claimed they were not able to open the links as they couldn't "click" on the link. They could easily have spent an extra minute or two to type out the hyperlink but instead delayed proceeding by 3 to 4 weeks by sitting on the issue before responding to inform us some enquiries were still outstanding due to them not being able to access the "shared" planning documents.

Overall, an exceptional experience and service provided by Kirsty and the team at the Gillingham branch. The Ashford branch may need some additional support or training to get to the same level as the Gillinham branch.

As first time buyers, we were recommended Martin Tolhurst by Wards. MT were friendly and they understood any concerns and worries we had trying to get everything sorted. My only problem was, there was a lot of paperwork coming through, and sometimes no explanation of what needed to happen, especially if I had missed something on the documents. And a lot of the times, I was sent repetitive documents, which has wasted a lot of printer ink and paper trying to keep it all together. It has taken from May to September to get our house, it's taken a while, and we had no chain either.

Really good experience with timely correspondence.

Amanda (solicitor)was brilliant,She guided me along on the technical issues on the sale of my property,and made it easy with my paperwork to complete,my Wife and I would like to say thankyou for all your hard work with this sale kind regards Mr & Mrs Canning.

Thank you to Hannah for her services! Hannah was excellent in assisting me in negotiating a property purchase price with an unreasonable and disgruntled ex partner, she dealt with all matters in a very professional and precise way, she was extremely thorough and showed patience with all of my queries. I would highly recommend Hannah Stanford!

Dealt with Kirsty @ Gillingham for a property sale as Power of Attorney. Buyer had no property to sell, we had no property to purchase. Both parties used Martin Tolhurst Solicitors, albeit different offices, as part of an arrangement with Wards Estate Agents. Instructed on 25 July and sale completed on 27 August. An efficient, professional & quick experience which is much appreciated.

Sarah at Martin Tolhurst was always on hand to answer questions during a very difficult time when sorting out my late father's estate. She was particularly patient and understanding when faced with the problems caused by family members who did not always agree. Would definitely recommend!

Dealt with Roger on a commercial property lease a few months back. Very helpful and professional, always felt like I was good, safe hands. Would highly recommend them to anyone dealing with commercial transactions

Really un helpful , moving the goalpost martin tolhurst have made buying a home a terrible experience.

Amazing services. Charlotte was very quick and responsive. She advised us over and above our expectations. Definitely recommend Charlotte. Well done guys.

The purchase of my property was a rather long process, taking over 10 months and as a first time buyer I found my initial contact with the solicitor appointed to me difficult as I tried to understand the process and what I had to do. I didn't always feel supported or listened to. However, as soon as Richard Carter took over my case, I felt in much safer hands. I was communicated with, I understood what I needed to do and I felt able to reach out to Richard if I had any problems. I also found his secretary, Heidi Gray to be very approachable, helpful and efficient even if I asked some silly questions! If I had had Richard looking after my conveyancing from the beginning I would have given five stars, it's only the first few months of dealing with another solicitor within the company and feeling left rather adrift at times which has made my score lower.

Martin Tolhurst were excellent. Can’t recommend them highly enough
Tom Bexhell was professional yet friendly. Always returned calls and emails and kept us informed at all stages

The best 10/10 very professional every step of the way thanks keep up the good work

I recently faced redundancy, and Giles Dobson, a Legal Representative specialising in Employment Law, handled my case. His proficiency, approachability, and extensive experience were evident throughout the process. Giles guided me step by step, ensuring a smooth journey to the final Settlement Agreement Sign Off. Facing such a daunting situation, Giles provided reassurance at every stage and managed all interactions with the external HR Consultant. Notably, he identified and corrected miscommunications that had originally occurred. Thanks to Giles, the stressful situation was alleviated, and I am incredibly grateful for his services. I highly recommend Giles Dobson and Martin Tolhurst for any similar legal needs.