As first-time buyers, we were expecting the process of buying our first home to be quite daunting, and at times we weren’t sure where to start. However, Dave Vitler has been absolutely incredible... Voir plus
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We are first‑time buyers and, being honest, completely clueless at the start. We had no idea how the process worked or how to get a mortgage. We had the pleasure of being introduced to Liam Lee, and h... Voir plus
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We were in a unique position and needed our mortgage offer at great speed. Ronnie worked SO quickly and so efficiently for us and got this together rapidly. Not only this, but Ronnie made us feel comp... Voir plus
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Nathan from Mortgage Matters guided & supported us through the purchase of our first house. Our 9 month journey was made that much easier by having such a knowledgeable but friendly person to turn to... Voir plus
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À propos de l'entreprise
À propos de Mortgage Matters
Écrit par l'entreprise
Mortgage Matters is a customer driven mortgage advisory firm dedicated to helping people secure the right finance for their homes and property investments. Known for its clear communication and supportive approach, the company specialises in guiding clients through every stage of the mortgage process—from initial planning to completion—making what can feel overwhelming refreshingly straightforward.
Mortgage Matters offers a comprehensive range of services, including first time buyer support, home mover mortgages, remortgaging, buy to let finance, and specialist lending for more complex cases. The team works with a broad panel of lenders, giving clients access to competitive rates and products tailored to their individual circumstances. They also provide detailed affordability assessments, mortgage reviews, and ongoing advice to ensure clients stay informed as their needs evolve.
Education is central to the Mortgage Matters ethos. The company takes pride in breaking down industry jargon, explaining options clearly, and empowering clients to make confident decisions. Their advisers combine market knowledge with a warm, approachable style, building long term relationships based on trust and transparency.
With a commitment to integrity and personalised service, Mortgage Matters has earned a reputation as a reliable partner for homeowners, buyers, and investors seeking expert mortgage guidance across the UK.
Pay Nothing Until You Have Your Keys
Écrit par l'entreprise
- Free Advice PLUS Free Remortgaging for Life!
- Our advice is 100% free of charge. That's right, we won't charge you a penny until you are safely in your new home. And, when it comes time to remortgage, get back in touch with our 5-star advisors and we'll arrange the remortgage completely free of charge for you all the while you are still living at the house! We really are your mortgage advisors for life.
Coordonnées de contact
Christchurch House Beaufort Court, Rochester, ME2 4FX, Kent, Royaume-Uni
- 0800 014 2139
- hello@mortgagematters.co.uk
- mortgagematters.co.uk
4,9
Excellent
5 k avis
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5 star review
Richard at Mortgage Matters listened to my situation and supported with my mortgage application. The application process was so smooth and Richard was so calm throughout the whole process, ensuring that I was kept up to date with how the application was going through and even when I had doubts he reassured me there was a plan and that we could make it work in order to purchase my property. I can't recommend Mortgage Matters highly enough and to also know now that when my mortgage is up for renewal they will contact me with enough notice to get me the best rate next time takes the stress of remortgage away.
14 septembre 2026
Avis spontané
Réponse de Mortgage Matters
Hi Naomi,
Thank you for your wonderful feedback. We’re delighted to hear that Richard provided calm, reassuring mortgage support and kept you informed throughout your application. It’s great to know his mortgage advice helped you feel confident in moving forward with your property purchase, while knowing we’ll be in touch ahead of your renewal gives you added peace of mind for the future. We truly appreciate your recommendation and your trust in Mortgage Matters.
Warm Regards,
Seymour the Owl
Fantastic support from start to finish
As first-time buyers, we were expecting the process of buying our first home to be quite daunting, and at times we weren’t sure where to start. However, Dave Vitler has been absolutely incredible throughout and has made the whole experience feel so much easier and less overwhelming.
He has always been there to answer our questions, no matter how big or small, has kept on top of everything throughout the process, and has always made us feel like he genuinely had our best interests at heart. His support, patience and knowledge have been invaluable, and we really couldn’t have asked for someone better to guide us through such an important milestone.
We’re incredibly grateful for all of Dave’s help and would wholeheartedly recommend him to anyone looking to buy a property. If, like us, you’re a first-time buyer and feeling overwhelmed by the process, Mortgage Matters makes everything feel that little bit easier. We’re so glad we had Dave there to help us through it!
7 octobre 2026
Avis spontané
Réponse de Mortgage Matters
Hi Ellis,
Thank you for your fantastic feedback. We’re delighted to hear that Dave Vitler’s knowledge, patience and ongoing mortgage support helped make such an important milestone feel more manageable. Providing clear mortgage advice and expert guidance for first-time buyers is something we care deeply about, so it’s wonderful to know Dave gave you the reassurance and support you needed throughout. We truly appreciate your recommendation and wish you all the best in your new home.
Warm Regards,
Seymour the Owl
Nicola and Lisa were incredibly helpful…
Nicola and Lisa were incredibly helpful and they also had very fast replies. I would highly recommend!
22 septembre 2026
Avis spontané
Réponse de Mortgage Matters
We are glad to hear that our team provided prompt support and excellent assistance. Thank you for your recommendation!
Thank you, Liam
We are first‑time buyers and, being honest, completely clueless at the start. We had no idea how the process worked or how to get a mortgage. We had the pleasure of being introduced to Liam Lee, and he guided us through everything from start to finish.We received brilliant updates from Liam and the team throughout. The fee for their services is 100% worth it, we secured a much better deal than anything our bank could offer.Thank you, Liam.
3 octobre 2026
Avis spontané
Réponse de Mortgage Matters
Hi Chris,
Thank you for sharing your experience. We’re delighted to hear that Liam Lee provided clear mortgage advice and guided you through the process with such consistent support, particularly as first-time buyers. It’s great to know that Liam and the team kept you well informed and helped you secure a mortgage deal that worked well for you. We really appreciate your trust in Mortgage Matters and your kind words about the service.
Warm Regards,
Seymour the Owl
Excellent advice and service
We recently arranged our first mortgage through Mortgage Matters, with Dan Greer as our mortgage advisor. Being first time buyers, we were new to the process but Dan was excellent at talking us through all of the options, how the process would work and helping us with our mortgage application. His friendly and helpful attitude put us at ease and it has been a really smooth application. I would definitely recommend Mortgage Matters and Dan especially, if you are considering applying for a mortgage.
30 septembre 2026
Avis spontané
Réponse de Mortgage Matters
Hi James,
Thank you for sharing such thoughtful feedback. We’re delighted to hear that Dan Greer provided clear mortgage advice and guided you confidently through your first-time buyer mortgage, from exploring your options to completing your application. It’s wonderful to know his friendly and helpful approach put you at ease and helped make the mortgage process feel smooth and straightforward. We really appreciate your recommendation of Dan and Mortgage Matters.
Warm Regards,
Seymour the Owl
As English is not my first language
As English is not my first language, Ronnie took the time to explain everything about the mortgage process. He got me the best interest rate and helped with solicitors, insurance and even translated documents into my own language to make it easier for me to understand. I would recommend Ronnie to anyone looking to buy a property as he made buying a property easy. he is dedicated
28 octobre 2025
Avis spontané
Réponse de Mortgage Matters
Thank you for your wonderful feedback. We're delighted to hear that Ronnie our advisor at Mortgage Maters took the time to clearly explain the mortgage process and secure an excellent interest rate for you. It's fantastic that they also assisted with solicitors, insurance, and even translated documents, making your property purchase straightforward and easy to understand. We appreciate your recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5012
Mortgage Matters @ Nathan
Nathan from Mortgage Matters guided & supported us through the purchase of our first house. Our 9 month journey was made that much easier by having such a knowledgeable but friendly person to turn to for advice and support throughout. We look forward to using Mortgage matters in the future!
1 mai 2026
Avis spontané
Réponse de Mortgage Matters
Hi Bronwen,
Thank you for sharing your experience with Nathan and Mortgage Matters. We’re delighted that Nathan’s expert mortgage guidance and approachable manner gave you confidence throughout your first-time buyer journey, particularly over such a long purchase process. Having someone you can rely on for clear advice and consistent mortgage support can make a real difference, and we’re pleased he was there for you throughout. We look forward to supporting you again in the future.
Warm Regards,
Seymour the Owl
We can’t thank Ronnie enough for the…
We can’t thank Ronnie enough for the service he has provided to us. My wife and I needed to move quickly as we purchased via modern auction and Ronnie acted fast to get this sorted for us and take away a little bit of stress from the process. It felt very easy to trust him throughout and he was always very approachable whenever we were pestering him with questions. Would 100% recommend him to anyone.
23 septembre 2026
Avis spontané
Réponse de Mortgage Matters
Thank you for sharing your wonderful feedback. We're delighted to hear that our colleague Ronnie provided outstanding service, acting quickly to alleviate stress during your fast-paced move. It's fantastic to know that their approachable nature and clear communication made you feel at ease throughout the process with us at Mortgage Matters. We truly appreciate your strong recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5011
Fantastic Service all round!!
We were in a unique position and needed our mortgage offer at great speed. Ronnie worked SO quickly and so efficiently for us and got this together rapidly. Not only this, but Ronnie made us feel completely at ease throughout the process and we really trust him. Highly recommend, fantastic service!
23 septembre 2026
Avis spontané
Réponse de Mortgage Matters
Thank you for sharing your wonderful feedback. We are so pleased to hear that Ronnie was able to act with such speed and efficiency to secure your mortgage offer. It's fantastic to know that you felt completely at ease and trusted us at Mortgage Matters throughout the process.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5011
Dave is a fantastic mortgage…
Dave is a fantastic mortgage advisor—professional, helpful, and always available when needed. He made the whole process easy and stress-free. Highly recommended!
19 septembre 2026
Avis spontané
Réponse de Mortgage Matters
We're so happy to hear that our advisor Dave made your mortgage process easy and stress-free at Mortgage Matters. We truly appreciate your kind words and recommendation!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5011
Mainly due to Nathan Wadmore's experience and guidance we were able to secure a mortgage.
Mainly due to Nathan Wadmore professionalism we were able to secure a mortgage. His experience and guidance throughout the process was amazing. We would definitely recommend him to our friends and family. Thank you so much.
14 août 2026
Avis spontané
Réponse de Mortgage Matters
Thank you for your wonderful review of Nathan at Mortgage Matters! We are so pleased to hear that professionalism, experience, and guidance were instrumental in helping you secure your mortgage. It's truly rewarding to know that you would recommend our services to your friends and family.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5011
Dave have been amazing during the…
Dave have been amazing during the entire process of buying my home, he was incredibly professional, knowledgeable,supportive, friendly,understanding and always available to help.
Dave and his team were a constant source of reassurance and stability throughout the whole transition.
A true professional you can always count on and genuinely the best one!!
16 septembre 2026
Avis spontané
Réponse de Mortgage Matters
Thank you for your wonderful feedback regarding Dave and the service he provided at Mortgage Matters. We're so pleased to hear that our team provided such professional, knowledgeable, and supportive assistance throughout your home-buying journey. It's great to know that their guidance and constant reassurance made the entire transition a stable and positive experience for you. We truly appreciate your kind words.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5011
I have known Andrew Caldwell since…
I have known Andrew Caldwell since 2019, when he first advised me on a mortgage for one of my properties. Since then, he has successfully arranged mortgages for both my properties, and I am now on my final mortgage package for my residential property.
I have recommended Andy to people I care about because I know they will receive the same high standard of service I have experienced. Most recently, I referred my daughter and her fiancé to him when they were buying their first home. As young and inexperienced first-time buyers, they found his knowledge, patience and guidance invaluable. Andy stayed with them throughout the process, and his advice was particularly helpful when discussions with the vendor became difficult.
What makes Andy stand out is that his advice is genuinely personal. He takes the time to understand his clients’ circumstances and needs, while combining exemplary professionalism with warmth, patience and approachability. He makes clients feel valued and supported rather than simply being another case to deal with.
My daughter and her fiancé left Andy a five-star review five months ago, and I completely understand why.
I have no hesitation whatsoever in recommending Andrew to anyone looking for a mortgage adviser. He remains my first choice, and I would confidently recommend him to anyone I care about, knowing they will receive an exceptional and personal service.
Thank you, Andy, for all your help over the years. You really are a class apart.
9 septembre 2026
Avis spontané
Réponse de Mortgage Matters
Hi Damaris,
Thank you for sharing such a thoughtful review and for your continued trust in Andrew over the years. It’s wonderful to hear that you have returned to Andy for your own mortgage needs and felt confident introducing him to your daughter and her fiancé for their first home. His personalised mortgage advice and patient support clearly made a real difference, particularly when they faced challenges during their purchase. We truly appreciate your longstanding recommendation and kind words about Andrew.
Warm Regards,
Seymour the Owl
Great mortgage advisor - Nathan Wadmore
Nathan W has been amazing. From the first time we spoke to him until after we got the keys. As a first time buyer i would 100 percent recommend him. He is very detailed and give great advice that you need as a first time buyer. He was always available to talk to regardless of time and was very committed. Would recommend him a 1000 times . Thank you Nathan .
21 juillet 2026
Avis spontané
Réponse de Mortgage Matters
Hi,
Thank you for taking the time to share your experience with Nathan Wadmore. We're delighted to hear that his mortgage advice and expert mortgage guidance supported you throughout your first-time buyer journey, from the initial conversation through to receiving your keys. His attention to detail, commitment and availability clearly made a meaningful difference as you navigated the mortgage process. We truly appreciate your recommendation and your kind words about Nathan.
Warm Regards,
Seymour the Owl
We cannot thank Dan and Ben enough for…
We cannot thank Dan and Ben enough for the exceptional support during our mortgage and insurance applications. From start to finish, they made a complex process feel completely stress-free. What truly set them apart was their patience in answering every single question we had—no query was too small or silly. They guided us through all the technical jargon, addressed every concern we faced along the way, and kept us updated at every stage. We never felt left in the dark. If you are looking for someone knowledgeable, trustworthy, and genuinely caring, look no further. Highly recommended!
2 septembre 2026
Avis spontané
Réponse de Mortgage Matters
Thank you for sharing such wonderful feedback regarding Dan and Ben's support at Mortgage Matters. We are so pleased to hear that our team provided exceptional support and made your mortgage and insurance applications stress-free. It's great to know their patience, clear explanations, and regular updates made a significant difference. We truly appreciate your high recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5011
Very helpful!
Ben shields helped organise our life insurance, great help, explained everything and advised on the best policy.
1 septembre 2026
Avis spontané
Réponse de Mortgage Matters
We're delighted to hear that Ben at Mortgage Matters provided such great help with your life insurance, explaining everything clearly and advising on the best policy. Thank you for your positive feedback!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5011
Excellent Communication, Responsive & Effective
As First Time Buyers who were buying their first property via Modern Auction, we had a lot of questions and a tight timeframe! Dan Ryan was incredibly responsive, efficient and his communication with us was excellent - we’ll be back in touch when our mortgage needs renewing.
7 août 2026
Avis spontané
Réponse de Mortgage Matters
Hi Emily,
Thank you for sharing your experience with us. We're delighted to hear that Dan Ryan provided the clear mortgage advice and responsive support you needed while navigating your first-time buyer purchase, particularly with a tight timeframe. It's great to know his efficient approach helped you move forward with confidence, and we're pleased to hear you'll be returning to Mortgage Matters when your mortgage is due for renewal. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
Amazing experience, highly recommend Nathan Wadmore
Had an absolutely amazing experience with our mortgage advisor Nathan Wadmore. He really took his time to explain the whole process to us as first-time buyers and made the whole process feel a lot less stressful. You can really see the passion he has for his job and making sure all the client's needs are met. We had a bit of a complex situation which Nathan made us feel much more at ease about and really guided us through it all from start to finish. He was always available and ready to help, he made time for last minute meetings and would send us voice-message updates regularly. We really can't recommend him enough! Thank you again for everything Nathan
13 mars 2026
Avis spontané
Réponse de Mortgage Matters
Hi Fariha,
Thank you for sharing such thoughtful feedback about your experience with Nathan Wadmore. We're delighted to hear that his mortgage advice and expert guidance helped you navigate your first-time buyer mortgage with greater confidence, particularly given the complexities involved. His availability and personalised communication clearly made a meaningful difference throughout your application. We truly appreciate your recommendation and your kind recognition of Nathan.
Warm Regards,
Seymour the Owl
Great service
We was informed of all needs during process of setting up new insurance. Ben made it clear & comfortable throughout process
7 juillet 2026
Avis spontané
Réponse de Mortgage Matters
Hi Emily,
Thank you for your lovely feedback. We’re pleased to hear that Ben provided clear guidance throughout the process of arranging your new insurance and made sure you understood everything you needed. It’s great to know his friendly approach helped you feel comfortable and supported from start to finish.
Warm Regards,
Seymour the Owl
Another great experience of Mortgage Matters
I have worked with Dave for a few properties now and have had a fantastic experience every time. Dave and his team are knowledgeable, efficient, friendly and supportive. The process, however complex always feels very simple and you know you are in good hands. Thanks again Dave and team! Your work has always been and still is fantastic. Clara
20 août 2026
Avis spontané
Réponse de Mortgage Matters
Hi Clara,
Thank you for your continued trust in Dave and the Mortgage Matters team. It’s fantastic to hear that, after working together on several properties, you’ve consistently received knowledgeable and supportive mortgage advice, even when the circumstances are more complex. We’re pleased that Dave’s expertise and guidance have made each mortgage process feel straightforward and well managed. We truly appreciate your kind words and continued recommendation.
Warm Regards,
Seymour the Owl
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