Speedy response from Kyle Chaplin acknowledging my concerns and taking action for these to be addressed. Contractors were appointed and fence repaired. Issues with life ring ( kids vandalism) will... Voir plus
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Lisez les avis des autres
Sean, who I have been in contact with throughout my contact with Meadfleet has been professional, quick to reply and polite. I am very pleased as these days not all after sales departments are that go... Voir plus
L'entreprise a répondu
There needs to be a system for people living abroad to get email notifications of any bills. The mail (paper) system is antiquated. I had to pay over 2,000 pounds for past debt as I did not receive m... Voir plus
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I just wanted to say a big thank you to Mead Fleet for the way they've looked after me as a customer. They've been flexible and understanding, and always ready to work with me to find a solution tha... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Established in 1995, Meadfleet are an award-winning management company appointed by major local authorities, housing developers and land assemblers to manage public open space on housing developments throughout England and Wales. With a portfolio of more than 40,000 properties across over 320 developments, all with a variety of requirements that include biodiverse species habitat, woodlands, wildflower meadows, play equipment, complex sustainable urban drainage systems, street lighting, grass care and shrubbery, Meadfleet are the professional and sustainable solution to open space management.
Coordonnées de contact
2 Meadway Court, Meadway Technology Park, Rutherford Close, SG12EF, Stevenage, Royaume-Uni
- customercare@meadfleet.co.uk
- www.meadfleet.co.uk
3,9
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1 k avis
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A répondu à 100 % de ses avis négatifs
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Very smooth reimbursement on moving
Very smooth reimbursement on moving via the legal team - francina B. was very helpful. No fuss. Excellent service
24 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Jon
Thank you for your review.
We are so glad that you were happy with the service that you received from Francina and we will pass on your great feedback.
Take Care
The Meadfleet Team
I am in the process of purchasing a…
I am in the process of purchasing a property and I am being told there is roughly £700 worth of fees and deposits to pay for us to simply change the name from the sellers to ourselves, and Meadfleet will not even supply a management pack to the solicitors so why would we then be having to pay these fees if you cannot even provide this?
18 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Alfie
Thank you for your review, although we are disappointed and surprised by your comments, as we supplied all the information in relation to the below comments to your solicitors on the 16th February 2026.
However, we can confirm, following a meeting with our Legal Team, that the amount that has been requested from your solicitors is £445.00 that relates to the production of the new Deed of Covenant in your name as the new purchaser, all the legal communications with the solicitors, the file to be reviewed and signed off by our Authorised Signatory and Director, along with the Consent to Registration for the Land Registry. We also requested the payment of the £150.00 Security Deposit, which is held on your account and then fully refunded to you when you decide to sell the property onwards. This therefore makes a total of £595.00 requested. We would therefore suggest that you contact your solicitor to understand where the extra £105.00 charge they have requested from you has come from. This has not been requested by Meadfleet.
With regards to the Management Pack, all the information that is required is detailed on our website under the "Moving Home" tab, but should you solicitors request further information that is relevant to Meadfleet, our Legal Team are always on hand to supply this. However, as confirmed, all the information that is required for the completion of a sale or purchase and is relevant to Meadfleet, is located on our website.
I hope that this addresses any concerns that you may have.
Take Care
The Meadfleet Team
Excellent Service
We recently had to contact Meadfleet Legal Department to assist us with the transfer of our property after the demise of my sister.
I want to thank Katie Briars for the excellent service she & her team provided especially when our solicitors were very slow in completing the transfer process. Katie Briars was so prompt in her communication and got me up to speed about their side of communication , which was very prompt to the solicitors. I had to step in to speed up the process and with Katie's professional assistance this got completed within a matter weeks. Thank you very much Katie for assistance.
Khursheed
18 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Khursheed
Thank you so much for you lovely review, and we are so sorry to hear the sad news regarding your sister.
We are so glad that you were happy with the service that was provided to you by Katie in our Legal Team and she will be over the moon with your kind comments.
All our thoughts are with you at this time.
Take Care
The Meadfleet Team
Francina has been extremely helpful…
Francina has been extremely helpful throughout a difficult transaction.
13 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Amy
Thank you so much for taking the time to leave a review for Francina today.
Your feedback is really appreciated and we will make sure that your comments have been passed onto her.
Take Care
The Meadfleet Team
Con artists!
Con artists!
The entire estate pays for you to come here, go down the alley way for a minute and the sit in the van for 40 minutes before driving away. I’m not even exaggerating as I have it all on camera.
How is that fair on residents. You need to review your services!
6 janvier 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Nath
Thank you for your review and feedback.
We are however, disappointed to note that you are unhappy with the service that you receive from Meadfleet, and as with any feedback, we would like to look into your concerns.
As we are unable to identify you from your review name, we would be grateful if you could contact our Customer Care Team at customercare@meadfleet.co.uk so that we can look into the concerns that you have raised.
Meadfleet take pride in providing a good service to our customers and therefore we would like to understand why you feel that this is not happening on your development.
We look forward to hearing from you with your development name and any further information than you can supply to our Customer Care Team to enable them to carry out a review alongside the Regional Manager for your development.
Take Care
The Meadfleet Team
They were fast to respond
They were fast to respond, helpful and efficient. A very good service
16 février 2026
Réponse de Meadfleet Ltd
Hi Mr Caine
Thank you so much for taking the time to leave a review of the service that you received from us.
We really appreciate your feedback and will ensure that our Teams hear your great comments.
Take Care
The Meadfleet Team
Response was was great and very helpful…
Response was was great and very helpful and very quick to respond to emails
18 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Elsie
Thank you so much for leaving a review for us today.
It is great to hear that you were happy with the service that was provided to you.
Take Care
The Meadfleet Team
Excellent customer service
Excellent customer service. Really impressed with Mandy and how professional she is. Thank you! Suzie Bye
16 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Sue
Thank you so much for leaving such a great review for Mandy.
It is really great to hear your feedback and Mandy will be over the moon, so thank you once again.
Take Care
The Meadfleet Team
Mandy was helpful
Mandy was helpful, and assisted me in resolving my query.
16 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Joseph
Thank you so much for taking the time to leave a review for Mandy.
She will really appreciate your feedback and support and we will ensure that your comments are passed to the Meadfleet Team.
Thank you once again and take care.
The Meadfleet Team
Had a very good and prompt service from…
Had a very good and prompt service from Meadfleat regarding my account. Nathan from customer accounts was quick to answer my email and helped me to put everything in place so going forward I can pay my bills monthly
14 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Bev
Thank you so much for your review of the service that you received from Nathan.
We will ensure that your comments are passed onto Nathan and all the Team here at Meadfleet.
Take Care
The Meadfleet Team
Réponse de Meadfleet Ltd
Hi Ann
Thank you so much for taking the time to leave a review for us. It really is appreciated.
We have passed your great comments to Kyle your Regional Manager, who will be over the moon with your support.
Take Care
The Meadfleet Team
Helpful
Had some bad experiences dealing with external contractors and my housing developer on the Horsforth site but Jake Davies has been extremely helpful when I’ve needed something sorted, even organising work after no longer being assigned to my development.
12 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Luke
Thank you so much for the review that you have left for Jake.
It is great to hear that you were so pleased with the service that he provided for you and we have passed your fantastic comments onto him.
Take Care
The Meadfleet Team
Mandy was wonderful helping my sister…
Mandy was wonderful helping my sister in law Norma with paying her bill. Norma is 81 years old, she certainly doesn't understand modern technology, she hasn't got a smart phone and gets confused with telephone automated calls, so it was very kind of Mandy to telephone Norma to take payment over the phone. I can't thank her enough.
12 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Jennifer
Thank you so much for your review.
We are so glad that Mandy was able to assist your sister in law, which she will always be happy to do.
She was really thrilled that you took the time to leave a review for her and really appreciated your lovely comments.
Take Care
The Meadfleet Team
Excellent service
Clarification was given with regards to my query and everything was dealt with efficiently and curtiously.
Excellent service from start to finish.
11 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Dafydd
Thank you so much for your review.
It is great to hear that you were happy with the service that you received from Meadfleet.
We will make sure that your great comments are passed onto the Team.
Take Care
The Meadfleet Team
Scouting Collaboration
Just started collaboration between local Scout Group and Meadfleet.
Initially supplying bird feeders and seed to young people, must mention Jay , who has driven this first initiative.
Looking forward to future developments.
23 janvier 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Hazel Grove Carnival Funday
Thank you so much for leaving us a review.
Our Regional Managers really love working with our local communities and Jake will be so pleased that you took the time to leave a review!
Thank you so much for your support and we also look forward to what the future brings.
Take Care
The Meadfleet Team
Réponse de Meadfleet Ltd
Hi Phil
Thank you so much for taking the time to leave a review for us, all the Teams here at Meadfleet really appreciate your support.
Take Care
The Meadfleet Team
Réponse de Meadfleet Ltd
Hi Veeshal
Thank you so much for your review, it is really nice to have your support.
We will pass on your feedback to Sean, who will be over the moon.
Take Care
The Meadfleet Team
Notice Board
Moved in to the area and wanted to set up a local residents group. I contacted the team and said it would be beneficial to have a notice board to tell residents about the group and to share general community notices too. I contacted the team initially in June and the board was up in December but they kept me informed the whole way through.
Natalie and Stefan were both very polite and prompt.
18 décembre 2025
Avis spontané
Réponse de Meadfleet Ltd
Hi PkmnTrainerJ
Thank you so much for taking the time to leave a review for us.
We are so glad that you are happy with the notice board, and we would like to thank you for also taking the time to engage with the Team in getting this set up on your development.
Natalie and Stefan will really appreciate your comments.
Take Care
The Meadfleet Team
Charged a £510 notice fee for doing…
Charged a £510 notice fee for doing little more than agreeing to the sale when we bought our flat. Absolutely no justification for such a cost. Theft.
In reply to what has been written by Meadfleet - this is in no way a justification for the extortionate charge that has been levied and is also incorrect. The security deposit is a further £100 ON TOP of the £510.
The solicitor which we have appointed to investigate E&J Estates will also be looking into the Meadfleet fee as we believe it is not fair and reasonable - which is a legal requirement.
Further reply - my completion statement states £510 Meadfleet sale fee (extortionate for the work involved), £100 security deposit to Meadfleet and a further £100 to reimburse seller security deposit. My understanding is that of the £710 paid in total only £100 will be reimbursed when the property is sold.
As for my solicitor being aware of the charges - yes, of course they were, as was I. That does not change the fact that by this point any purchaser has already invested time and money into the purchase and has little choice but to either continue and pay the charge or to walk away and lose any upfront fees paid (for searches etc). Meadfleet know this and take advantage. All you do is maintain a small field for an unreasonable amount of money each year!
Further reply - please have the person leaving this feedback call me. Meadfleet has withdrawn all contact numbers and appears to not wish to speak to the people paying their fees. I wish to know if what I have been charged is correct. I have not mentioned a notice fee at all so I am unsure as to why this fee was referenced previously.
1 septembre 2025
Avis spontané
Réponse de Meadfleet Ltd
Hi Ross
When you purchased your property, you would have been supplied with a plan of the areas that we maintain, which are quite substantial. We have explained what was entailed in the purchase and the sums that we charge.
Unfortunately, there doesn't appear to be anything further that we can assist you with, but if you would like to speak to any of our Teams, do not hesitate to get in touch.
Take Care
The Meadfleet Team
Hi Ross
Thank you for your further comments, and i am sorry you feel our fees were excessive.
Meadfleet do not charge any notice fees at all, so I am sorry that you felt that this was the fee you were being charged for. The fee in question is in relation to the producing, and execution of the Deed of Covenant for the property, liaising with both buyers and sellers conveyancers over queries raised and dealing with Land Registry requirements including any requisitions.
Meadfleet’s Legal Team work very hard to ensure that all sales and transfers are as seamless for our buyers and sellers. This, as we have said involves lots of correspondence with both sets of solicitors regarding the sale/purchase of a property, with contracts and certificates produced for the purchase, which we did for yourself and which you have signed, along with the Land Registry consent document. In this case, there were actually multiple forms for the Land Registry that had to go through our Directors for review and signature as part of the fee.
Your solicitors would have been fully aware of the fees at the time of notification of your purchase and long before you had exchanged or completed on your property, and we would have happily answered any queries or concerns over fees if they had been raised. Having checked the correspondence with your solicitor, we can also confirm that the figure you have quoted is not correct as administration fee, as part of this was a Security Deposit that is refundable to you when the property is sold. I am sorry if your legal team did not pass on the split of these costs to you.
We do not believe the fees could be represented as excessive given the time spent on your case file, however should you have any further queries you remain welcome to contact our legal team directly.
Take Care
The Meadfleet Team
Hi Ross
Just to update you, I have spoken to our Legal Team who have confirmed that they produced a new Deed of Covenant in duplicate for you whilst liaising with both sets of solicitors, dealt with the Land Registry and solicitors regarding the filing of an RX1 and an RX4, as well as all the associated communications, and finally the production of the Consent for the Land Registry.
Please feel free to speak to your solicitor who will confirm to you that you were issued with a Deed of Covenant in duplicate for signature. Part of that fee also included the Security Deposit that is held on your account, and which is then refunded to you when you sell the property onwards.
Thank you for your review and we are sorry to hear of your dissatisfaction with our Legal process.
I am sure you can appreciate that there is a lot of work that goes into the legal process of buying or selling a property and our Legal Team work very hard with both parties solicitors, producing new documentation for buyers and the Land Registry, with a lot of communication in between. We can assure you that it is not agreeing to the sale, they work very hard to ensure a smooth transition for all parties involved.
Take Care
The Meadfleet Team
Great customer service
I emailed Meadfleet with a query on my sister-in-law's account. Mandy Franklin from Customer Accounts responded promptly with a helpful reply. Mandy's response was very friendly whilst being professional. It's lovely to get a really nice email when dealing with accounts.
6 février 2026
Avis spontané
Réponse de Meadfleet Ltd
Hi Jan
Thank you so much for taking the time to leave us a review, it is so great to have your support.
We will pass on your lovely comments to Mandy, who will really appreciate your feedback.
Take Care
The Meadfleet Team
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