Meetandgreetmanchesterairportparking Avis 

How can the company improve?
It is very simple... do not mess around with the car stereo. Don't ignore disable people needs.

All radio station presets had been replaced. It's not your car. Just park it.

No facilities of help for disabled people!!! My wife was injured on holiday and she returned on crutches. She required a wheelchair to get to the carpark. So, we called the meet n greet parking... and they told us we had to sort ourselves out. Zero help, cant be arsed, no sympathy. You are on your own.

Also the signage on the way in to T2 is both not clear and often not there. Many loops and wrong turns. Collecting your car is also a pain and I ended up in the wrong office.

Unfortunately... this service is the best we have found. It is a bad service, but others are worse (we had a car returned sticking of weed).

Because of the stereo being messed with, I would advise you don't leave anything in the car, and I will be using a tracker next time. That will be interesting as I have spotted in other reviews that fuel often goes missing from your car! Are they using it as a taxi, or stealing the fuel? I just don't trust them.

Delayed flight

Flight was cancelled due to snow in NYC. We informed Meet and Greet at terminal 2 we would be delayed. We arrived back three days later. We had to pay £184.90 for an overstay before we could get our keys back. Travel insurance will not pay.

Signage is non existent
Ended up driving through pick up and got charged £60
Worst meet and greet I have ever had
T3 is fine
T2 wouldn’t use again

Got charged and extra £62 with no explanation or document before it released my keys on return. I have raised a query with them via thier on line process but heard nothing. I am contacting my bank to reverse the charge.

All automated system, not enough information given on how you have to use it. On the way back, we had to find our way, and it felt like an egg-hunt game, not exactly the type of activity you want after a long travel. First stage: find your key.. The "reception" was simply a wall filled with drawers, you had to scan a code that tells you in which drawer you will find your key. Second stage: find your car. Information provided, but again, it takes a while until you find your car. You spend at least least 30-40 minutes extra time in order to provide free labour to the very company that you pay for a service. What service, exactly? The only person who worked here was me, the so called customer. Just for them to make bigger profit.

Do not use this service! Waited about an hour n half for them to turn up after our return from holiday, 1/2 tank of fuel missing and to top it off they never paid the exit fee that I handed them cash for, then kept ignoring all my emails, messages and phone calls once I received the fine,
KEEP AWAY!!!

*DO NOT USE!* Very poor service and would recommend not to use! Was told to ring up 30 minutes before arrival and when I attempted to call (5 times I attempted!) it went straight to voicemail and was charged £20 when I arrived for not calling 30 minutes before. When I arrived back I was told my car would be back in 30 minutes to the airport car park where it was left. Fast-Forward 1 hour and my car is finally here! My dashcam was unplugged but the car still in good condition! Will NOT use again!

We used a third party meet and greet called SAT meet and greet, more like meet and grieve . The stress that this cost effective method of parking caused is something to admire. To begin with the instructions for dropping the car off weren’t just vague, they were wrong…. We were told to go to terminal 2 P3 zone F , when in fact it was level 3 zone A …took us an age to find them . We were told to call them 30 mins before arrival…we called them 3 times, no answer and then they blamed us for not calling them and that we would incur a further parking charge which I paid because we were late for check in…awful service…coming back was just as bad …had to guess were the pick up point was and waited a full hour for our vehicle…do yourself a favour and never book with these

Rude behaviour, rude talk, absolutely no communication skills whatsoever. Not reliable and trustworthy, don’t fall in prey for low cost. Avoid using them in all circumstances.

With Ryan Air checking in at T1, whilst departing and returning from T3 we found the Meet and Greet to of absolutely no worth. Still took 15mins to walk to the terminal from the drop off and we would have just been quicker in the regular car park.
There’s zero point in this service if you want to save time, even though they suggest and charge like it is. Just don’t do it guys.

I returned after 1 week to find my mirrors not working. They had clearly been pushed in when electric. I returned home, had my car cleaned to find a large scratch to the bottom of my door. I raised a complaint but they refused to investigate as i had left the carpark. On reading these reviews now it would seem cars are frequently damaged

Left our car with the staff at Manchester T1 for 1 week and on return found 4 extra miles had been done and a dent (possibly caused by a car door opening onto mine) above my rear nearside wheel arch. This was definitely not there when left. I have contacted the company several times but not had a reply.
Avoid this company/service at all cost.

Sadly would not give VIP m&g even one star tried ringing 4 times sending email and left high and dry no one got back to us so had to book into an alternative car park whilst parked up waiting for them to get back in touch. Dreadful customer service and support. Have never replied to my email and have tried to cancel my 2nd booking with them next week - avoid

The staff had used my car without my consent whilst i was away on holiday; they drove it for about 15 miles. The usage was immediately obvious when I returned to it to find the heating set much higher and a radio station being on rather than set to bluetooth. I then checked the prior mileage and confirmed as much. Unbelievable how they can get away with this!

Since reviewing a terrible experience with this company, I have later received a PCN notice whilst I was on holiday, the car was been used in and around Manchester while I was away, the driver has obviously seen and ignored the parking charge and I didn't know about it until I got the bill through the post. I've tried emailing numerous times with all the details for the company to pay - no response. Majority of the time I call it rings out, when I do get through and explain what has happened - they hang up! Absolute joke of a company and terrible excuse for human beings treating people this way, not just me, many others I've came to discover after reviewing through Trustpilot. How they're able to continue is beyond me.

I will be taking legal action to get the company or driver responsible to pay the fine to matter what the cost as this company has been abusing people for too long.

Used twice and they have curbed my alloys on both occasions.
The first time they eventually paid for the repairs, the second time, they admitted liability but have blanked all communication.

If you value your vehicle, DO NOT USE

Sadly I have to give them 1 star! Would rather give them nothing.
Missed a call from the mobile given at 11.45pm while I was asleep as getting ip at 2am to have the meet and great at 3.30am. Called them 10 times leaving voicemails and no answer. At 3.30 am frantically looking for park and ride, which cost us more money! After our holiday I Was given an email for complaint. Ive had nothing so far. Tried calling customer services and the mobile today with no answer.
Please read reviews before booking anything

I left my car in the hands of m&g manchester for three days and they robbed money out of my car which was stored away. I informed the police and managers of manchester m&g all i got was told nothing can be done even though the car was under a camera. I ask to see the video and no reply. This place is a joke. There staff steal and they dont do anything to protect their customers.

Our car was used for joyriding. When emailing about this : no reply !!

Awful service.
No meet and greet. They arrived was 15 late to collect the car. They don't have a base insite just drive up after to arrive and then you pay the car park charge for waiting for them. We had to wait 40 minutes after we arrived back from holiday for them to turn up with the keys. No idea where they ate based but it's definitely not 10 minutes away. It's a waste of time booking with them. When we called to check in the car the guy just repeatedly said on the way and hung up