The communication with this company is fast and they go above and beyond. With my first order my express packaging was damaged and my lenses were lost in transit. I contacted the company theu appolog... Voir plus
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Lisez les avis des autres
The customer service goes above and beyond here! After my package was stolen out of my mailbox, I contacted their team and they responded straight away. They then offered to resend the package with ex... Voir plus
Amazing Products and Outstanding Customer Service! I’ve purchased from MesmerEyez a few times now, and I’ve always been really happy with both the products and the service. The quality is gre... Voir plus
Ok lenses are great, they arrive quickly and there's a million to choose from. I've settled on 50 shades grey for my brown eyes just because I think they don't look too fake, but do look somewha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
MesmerEyez is the worlds No.1 eye colour change brand. A British brand now distributing from Australia. Seen in Vogue & London Fashion Week. Our Mission at MesmerEyez is to be the company that best understands eye colour change. To lead, innovate and bring our customers the most comprehensive choice with the best quality and comfort.
Coordonnées de contact
1701/572 St Kilda Road, 3004, Melbourne, Australie
- +61 402 526 621
- support@mesmereyez.com.au
- www.mesmereyez.com.au
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Réponse de MesmerEyez Australia Coloured Contact Lenses
amazing service
I had my contact lenses get lost in the post but the customer service agent Mark had this matter resolved swiftly and really happy with my experience. I expect the lenses to be as great as the service I received

Réponse de MesmerEyez Australia Coloured Contact Lenses
Excellent service,very friendly,great…
Excellent service,very friendly,great price,and very comfortable lenses.

Réponse de MesmerEyez Australia Coloured Contact Lenses
I love my natrual contacts lenses👀💚💙 I…
I love my natrual contacts lenses I bought blue 💙 and green 💚 eyes I get so much compliments really love this business continue the great work❗️

Réponse de MesmerEyez Australia Coloured Contact Lenses
Smooth hassle-free transaction
Smooth hassle-free transaction. Prompt delivery. A+++++

Réponse de MesmerEyez Australia Coloured Contact Lenses
I didn’t not received my package that I…
I didn’t not received my package that I order the lenses eye contact too bad and I need to refund my money

Réponse de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses
Impressed
I have purchased coloured lenses from party shops that do costumes and they were uncomfortable & made my vision a bit blurry.
These lenses do neither! Comfortable and very easy to wear.
They are also done so subtly that rather than completely and obviously change your eye colour, they enhance & modify your eye colour almost imperceptibly.
These are definitely a winner & I highly recommend them.

Réponse de MesmerEyez Australia Coloured Contact Lenses
AMAZING CUSTOMER SERVICE
My original order did not arrive within the estimated 3-5 business days timeframe. I contacted the team and Mo organised to process my refund if my order did not arrive within a week. Although I was a little disappointed with not receiving my order, Mark got in contact with me straight away and organised to send my order via express; free of charge which shows how much they’re willing to help their customers out when things don’t go to plan. I understand that it can be frustrating when external agencies don’t deliver the parcel but Mark and team are exceptionally helpful and always go the extra mile to ensure client satisfaction. Thank you Mark for your assistance.

Réponse de MesmerEyez Australia Coloured Contact Lenses
I was refunded
I did my order for halloween in October and never received it. The next day after writing a review in Trustpilot the company apologised and refunded me the money of my purchase that was lost by the delivery company.
Fantastic Customer Service
My original order went missing as it was for work I was a little stressed. The own VERY QUICKLY and very kindly put my order in an express post package and I received it just in time. I was ever so grateful for his very thoughtful customer service and his willingness to help me in a bit of a jam. Amazing contact lens too, perfect fit and so comfortable for my client 😁

Réponse de MesmerEyez Australia Coloured Contact Lenses
The London Sky colour looks so natural
The London Sky colour looks so natural. Loved it. Excellent product. You guys nailed it.

Réponse de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses
A Heads-Up on the 'White Blind' Lenses
Just got the "White Blind" contact lenses, and honestly, I wish there was a bigger warning about how they totally blank out your vision—definitely only good for photos and not for moving around.
That said, the delivery was quick, and the customer service team reached out after seeing my initial review. They were super helpful, offered to send a different pair that won't impair my vision, and are looking into making the warnings clearer on their site. Appreciate the quick response and care from their team!

Réponse de MesmerEyez Australia Coloured Contact Lenses
Love these so much bought another pair
Love these so much bought another pair, the colour is true to what you seepn the internet, easy to apply and fit perfectly.

Réponse de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses
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