MeUndies Avis 

I signed up for a subscription, got my first bra. It's OK, but BARELY fits. I tried to update my subscription to receive the next size up and was unable to edit the size, only the color. I thought maybe I could cancel the subscription and start a new one, but no, there is literally no way to cancel my subscription myself. I reached out to customer support, got an auto response saying they got my ticket and would get help. Instead of that happening, I heard crickets. I went into my email today to click on the ticket and it said it had been closed. No response, no resolution. I opened a new ticket. Let's see what happens. For now, 1 star for customer service. The bra is fine. Not comfortable because it's a bra and I'm convinced there's no such thing as a comfortable bra.

I wish I could rate one star. Their shipping times are hidden under many layers of menus and searching, and they don't even manage to make those times. When my package was listed as lost by the shipper, after it was already late, I was told they would monitor the situation and refund or reship eventually. They made me miss my cute undies for my anniversary.

I ordered a set for my wife on Aug 30th and today is sept 13th and I still have not received them. It says item should arrive on the 15th. It shouldn't take 16days to get an item especially since the shipping label was made 4.5hrs away from my house.

Withinn3 hrs the boxers are already riding up and scrunched up against my legs and are super tight even tho I sized up. You pay damn near 30 bucks for items that are only worth 5. What a bullshit company

The underwear I bought was very comfortable and fit very snug, not requiring me to send it back. The only criticism was the overall price. I didn’t mind spending as much, but the fact I had to pay extra due to being located in the UK wasn’t great. Apart from that the underpants feel seemingly comfortable.

IVE ORDERED FROM THEM 1 OUTHER TIME NO ISSUES. THIS TIME I BOUGHT 4 PAIR OFVTHERE UNDERWEAR 89.00 I RECEIVED NOTHING I CONTRACTED THEM NO RESPONCE AGAIN RIPED OFF. CONTACTING MY BANK THE BBB AND WILL GOOGLE REVIEW DO NOT BUY FROM ME UNDIES. DECEPTIVE BUISNESS PRACTICE MY GOOGLE REVIEWS JUST HIT 10,000 REVIEWS AVOID AND SPREAD THE WORD. RIP OFF COMPANY

I don’t write reviews often, but this experience deserves one.

I work in the apparel industry, so I understand the level of quality and consistency consumers should expect from premium-priced clothing. I purchased several MeUndies T-shirts expecting that level of quality based on the brand’s reputation. Unfortunately, they fell well short of expectations.

I washed the shirts exactly according to the care instructions (cold wash and hang dry), yet they experienced significant shrinkage. The fit changed so dramatically that they’re no longer wearable. That level of shrinkage simply isn’t acceptable for apparel at this price point.

What made the experience even more disappointing was discovering that returns weren’t an option, even though I followed the recommended care instructions. A company charging premium prices should stand behind its products when they fail under normal use.

After reading through many other customer reviews, it’s clear my experience isn’t unique. There are recurring complaints about declining product quality, inconsistent sizing, frustrating customer service, restrictive return policies, and a subscription model that many customers find confusing or difficult to manage.

The biggest disappointment is that MeUndies charges premium prices while delivering a product and customer experience that simply don’t justify them. Premium pricing comes with premium expectations, and this brand isn’t meeting them.

From a business perspective, I also question whether the current model is sustainable. Subscription businesses succeed when customers stay because they love the product—not because the business relies on restrictive policies or recurring billing. If product quality and customer satisfaction continue to decline, I don’t see this as a sustainable long-term strategy.

I genuinely wanted to become a repeat customer, but based on my experience, I won’t be purchasing from MeUndies again and can’t recommend them. Unless the company makes meaningful improvements to its product quality, customer service, return policies, and overall business model, I don’t see how they’ll maintain customer trust over the long run.

Created a subscription without my permission. They bilked me.

2/3 years ago I bought several hipsters and loved them. Bright solid colors with thick elastic bands. Still have them. A few weeks ago I bought more and found a huge difference. My favorites were not available. They didn’t fit but they were final sale and I couldn’t return.
GO BACK TO THE ORIGINAL STYLE PLEASE.

These thieving deceitful people.
Once you order once you cannot stop.
They keep auto ordering and then keep charging your credit card.

Fraudsters and scammers

🤬🤬🤬🤬

DO NOT DO BUSINESS WITH THIS COMPANY. They will automatically subscribe you to some kind of membership that you don't agree to. And then I tried canceling numerous times. Once even getting confirmation that it was canceled but yet they still continue to charge you for something you didn't want and they won't let you cancel. Do not order anything from them or you will be trapped by their on going scam.

So I ordered my first bra from this company and it was too small so I had to return. So I had to actually call them to find out how I returned this bra to this company and luckily I got someone that was very nice and they told me how to return it and she told me that when I re-ordered another bra that she would still honor the discount from the last bra. So when it got time to order the new bra, I sent her the new order number only for her to say that this bra already had a discount so now I have no way to cancel the item and had to pay full price for a bra did not get any type of discount at all and as you can see, they have no way to cancel an order. They have no return information. You have to call them. It’s just bad business all the way around. I will not be ordering anything else from this company.

Not very high quality, irritating materials, VERY inconsistent sizing, high price unless you subscribe, but subscription is a scam, any decent designs aren't available for Subscription.

I bought my wife about $120’s worth of MeUndies last fall. They took forever to get to us. At least a couple of weeks. Foolishly, I ordered $70 in MeUndies for myself 8 days ago. I should have known better. It took a full week for the package to reach me BUT, I never got a notice. UniUni who, I guess, is their shipper of choice for the last mile, left a small black bag on the top of my mailbox at about 3:00 pm yesterday. They didn’t provide any notice of delivery, nothing. I came home at around 6:30 pm and didn’t even know that anything had been left for me. Only when I tracked the package today did I learn that it had actually been left yesterday. I drove back down to my mailbox and there was nothing on or around the mailbox. WTF is wrong with cheap shipping companies!!! No notice no attempt to actually deliver, just leave the bag on top of the mailbox over .25 miles from my front door. I just want my money back. MeUndies, get rid of UniUni, use a real shipping company, I’m done with you.

I had sadly left a bad review because I LOVE these. All got fixed real quick by customer service and I’m on the go for new ones again. I always wore Jockey all cotton so I was worried about the material…it’s great and as comfy as the cotton. These are just so cool.

While I did like the underwear, I cannot recommend this company or purchase from them again due to shady business practices. I ordered 5 pair of hipster panties. Within a couple of hours of purchasing, I received an email saying I had signed up for a subscription services for underwear monthly. Who buys underwear monthly??? there is no email address or phone number on their website, so you have to submit a "contact form" which I did immediately saying I must have signed up unintentionally and wishes to cancel my order and cancel any subscription. The next day, I received an email saying my order had shipped. I again submitted another "contact form" with the same information. In two days, I received another email saying how to cancel my subscription. This could have been done for me the same day I ordered without me incurring a subscription fee. This company is very shady. Do not order from any company offering a subscription!

Their fabric is the softest i've ever worn

If you live on the east coast or anywhere that isn't California you should not purchase from the company. The tracking is crap and takes well over 2 weeks. They "processed" it on day one yet it takes over 2 weeks to get to you. This is absurd.

I'm really, really surprised at the negative reviews. Just received my first order from MeUndies and was so impressed, just made a second order. The fit, the fabric and the SOFTNESS are just outstanding. Then there is all of the fun colors and designs. I'm not one for subscriptions, I often change my mind. So, yes, to order without a subscription is a bit more pricey, but for the quality product, fit and fun, I'll keep ordering from MeUndies.

Trying to cancel my subscription. The site keeps returning the message, "failed to cancel subscription."