Morris Living Avis 

2 099
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased a reclining chair and footstool over a year ago, and on the arm it appeared like the leather surface had peeled. I emailed Morris Living and Dominic, the customer service manager, exp... Voir plus

Noté 5 sur 5 étoiles

Went to have a look, very spoilt for choice. No pressure selling, given time to try out each model on display. Left alone unless you had a question. Went for one chair and bought a pair. Paid and coll... Voir plus

Noté 5 sur 5 étoiles

The Giza - Fabric Swivel Recliner Chair & Matching Footstool in Wheat, We would . like to say Thank You to Morris Living after receiving our chair named above yesterday. Excellent delivery time a... Voir plus

Noté 4 sur 5 étoiles

Very helpful on the phone when ordered. Arranged delivery efficiently. Only slight gripe that delivery man had to be prompted to put wheels on. Chair is very comfortable, and I have been sleeping well... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Fournisseur d'équipement de mobilité

Informations provenant de diverses sources externes

We are a small business specialising in recliner chairs. We carry dozens of great models in our Nottinghamshire warehouse. We supply swivel recliner chairs for customers who want to lounge in comfort and we also supply the more practical riser recliner chairs used by the elderly.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(2 099)

50 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great price for a refurbished chair and…

Great price for a refurbished chair and stool which was in fabulous condition.
Only disappointment was the remote control for the massager was missing but one phone call and one was sent next day so very pleased

21 juillet 2025
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Réponse de Morris Living

Thanks for the positive review :)

Noté 5 sur 5 étoiles

Leather reclining swivel-chairs

Lovely chairs, relatively easy to put together.
My only complaint was that nobody checked one of the boxes to make sure that all of the parts were in there.
It was resolved but took longer due to it being a weekend.
Customer services were all very helpful from start to finish.

21 juillet 2025
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Réponse de Morris Living

Thanks for the positive review :)

Noté 5 sur 5 étoiles

Ordered one day came the next.

Ordered one day came the next.
Two Latte Giza swivel chairs with foot stools. Good quality, good looking and Very comfortable.
Wonderful service and Dominic very helpful.

28 juillet 2025
Avis spontané
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Réponse de Morris Living

Thanks for the positive review :)

Noté 5 sur 5 étoiles

Cannot fault Morris Living

Cannot fault Morris Living. The customer service was excellent and delivery via DPD perfect and came as specified. Upon ordering the delivery sequence commences but it was no trouble to put a hold on the process for a few days to get the delivery on a more suitable day. The whole process went through with no hitch

The fireside orthopedic chair is of excellent quality.

11 juillet 2025
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Réponse de Morris Living

Thanks for the positive review :)

Noté 5 sur 5 étoiles

Super chair

Trying to find a chair to go with a similar one. Was well happy to find this one, and in the colour I wanted. Arrived really quickly too. Only found it by chance in a magazine advert.

30 juin 2025
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Réponse de Morris Living

Thanks for the positive review :)

Noté 5 sur 5 étoiles

What's not to like!

So easy to purchase from. Good communication, speedy delivery and excellent price

10 juillet 2025
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Réponse de Morris Living

Thank you for your positive review :)

Noté 3 sur 5 étoiles

Hit and miss

The chair looks good and is comfortable, but the recline function is jarring and clunky, very noisy and tricky, so I’m assuming it needs better lubrication. But considering it’s less than a month old, it isn’t great really, particularly when it cost £299.

Additionally, I wrote on the delivery notes that the resident of the property is disabled and unable to carry the item into the house - the delivery man knocked and then just dumped the massive box in the middle of the hallway, clearly seeing the man he was delivering to is physically disabled

8 juillet 2025
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Réponse de Morris Living

Hi,

Thank you for your feedback. We will discuss with the couriers the situation surrounding the delivery to see where they can improve. Please give us a call on 0800 644 5064 if you believe the recline is clunky as we can certainly give some tips to improve this.

Kind regards

Noté 5 sur 5 étoiles

Fast delivery .

Fast delivery .
Nice chair and footstool, really comfy !
The only thing we found bad was the instruction to assemble it are poor as the letters on the diagram for the screws are not correct. Luckily my husband worked out which screws were needed !
Otherwise good product at a good price !

7 juillet 2025
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Réponse de Morris Living

Thank you for your positive review :)

Noté 1 sur 5 étoiles

Bought two leather recliner chairs

Bought two leather recliner chairs. On delivery one arm had a hole in it. They replaced it. Within a year the other one went. Because I was a few days out of warranty I had to pay a hundred pounds for a replacement.
One chair makes terrible noises when sitting in it and now I notice the leather is wearing.
Have reported it but as usual they aren’t much help.

21 juillet 2025
Avis spontané
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Réponse de Morris Living

Hi Heather,

I am sorry to see your review. We are happy to reply to your feedback however to explain.

Your warranty ended in December 2024 having ordered the chairs in December 2023. We received contact from you in the January 2025 to which we informed you the manufacturers warranty period had finished. We had previously replaced one arm duly under the warranty in January 2024.

You were offered the opportunity to purchase a replacement part at cost price which you accepted to do.

You posted us a letter which we received in June this year outlying further issues. We responded requesting photos and videos so we could assess the situation which you were unable to provide us to a standard where we could offer a fair assessment.

Although our obligation to help has finished we have tried to be communicative with you and help you find a solution for your chairs however as the warranty has finished any cost to repair will be yours to cover.

While I understand you wish for the items to be repaired for free this cannot happen and leaving a negative review does not change that.

All customers should be clear that reporting any damage or manufacturing defects needs to be at the first sign of an issue and not when the damage has become so great the item is unusable or rendered no longer aesthetically pleasing.

We have in our opinion gone above and beyond to help you given the situation however we understand the solutions presented are not to your liking. We do not believe this warrants a 1 star review as the terms of sale have been completely fulfilled and we are still trying our best to assist so we would invite you to reconsider this review and contact us if you have further questions.

Kind regards
Dominic

Noté 4 sur 5 étoiles

Nice quality chair for the price and…

Nice quality chair for the price and delivered in good time.
Customers should be told that if may take two people to construct and the instructions were very small.

7 juillet 2025
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Réponse de Morris Living

Thank you for your positive review :)

Noté 5 sur 5 étoiles

Very prompt service and delivery and…

Very prompt service and delivery and excellent communication. My husband is terminally ill ill and we needed a riser recliner chair and I can’t fault the service we received.

1 juillet 2025
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Réponse de Morris Living

Thank you for your positive review :)

Noté 5 sur 5 étoiles

Delivery in less than 24 hours from…

Delivery in less than 24 hours from ordering fantastic service. The instructions left a lot to be desired as the blister pack With all the Allan screws and bolts in were wrongly numbered in a couple of places but I sorted it out as I went along. But on saying that we are very pleased with the chair.

8 juillet 2025
Avis spontané
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Réponse de Morris Living

Thank you for your positive review :)

Noté 5 sur 5 étoiles

Excellent Service

Straightforward, friendly, efficient and helpful.

10 juin 2025
Logo de Morris Living

Réponse de Morris Living

Thank you for the positive review :)

Noté 5 sur 5 étoiles

Excellent Value

Very well priced fabric recliner which was described as refurbished but hard to tell from new. Extremely good value and delivery was arranged to suit our house purchase. A little fiddly to assemble but no problem. Very pleased with the chair...

9 juin 2025
Logo de Morris Living

Réponse de Morris Living

Thank you for the positive review :)

Noté 5 sur 5 étoiles

Excellent service

Excellent service , great communication delivery very quick to North of Scotland.
Excellent chair good quality very comfortable. 5 star !

17 juin 2025
Logo de Morris Living

Réponse de Morris Living

Thank you for the positive review :)

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