Had a shocking experience with the previous owners. No customer service and faulty goods. HOWEVER new owners have now taken over and they actively contacted me to resolve the issue. It was prompt and... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I am re writing my review after motox1 have been in touch and fully resolved my issue. The customer service was great and got it all sorted out within a good time frame, which I am glad about as my so... Voir plus
I preordered the 24inch revvi and I can’t fault the service at all, delivered before the delivery date and kept me inform all the way. The only thing is that when I order the 24inch new revvi is was o... Voir plus
Had a very positive experience don’t listen to all the bad reviews they are usually just angry people who cannot understand that things happen in life and that we are not robots! My son loves his elec... Voir plus
À propos de l'entreprise
- Magasin d'articles de sports
- Magasin de vélos
- Concessionnaire de scooters
- Concessionnaire de motos
- Magasin d'équipements sportifs d'extérieur
Écrit par l'entreprise
Viewing and Collecton on Appointment Established in 2014 MotoX1 has quickly grown to be one of the largest manufacturers and suppliers of motocross based products ranging from mini 49cc pocket bikes up to 250cc Dirtbikes/Pitbikes/Quad bikes within the UK, our aim is to supply the highest quality off road products at highly competitive prices!
Coordonnées de contact
Warrington, Royaume-Uni
- www.motox1-atv.co.uk
4,1
Bien
174 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Professional
Professional, refunded straight away, fault on the shop side with delivery, set a email saying why
2 octobre 2022
Still waiting!!!!
I did write a good review at first because Adam was so helpful and I’m sad I have had to change it to a 1 star as one of the bikes is faulty needs I contacted Adam on the 2/11/22, he stated he would send out a new wheel which I still have not received and now he is just ignoring any emails or messages that I send him!!
1 septembre 2022
Avis spontané
Réponse de MotoX1 Motocross ATV
Thanks very much for the review, I’m glad to hear you are happy with your order!
Amazing
Adam was amazing couldn't help enough ,, when contacted to say we needed this for our sons birthday he made sure it was here and even contacted us to make sure we had received. Amazing couldn't recommend enough
16 septembre 2022
Avis spontané
Réponse de MotoX1 Motocross ATV
Thanks very much for the review Craig!
Revvi bike Excellent service and communication due…
Excellent service and communication due to a postal strike they kept me informed all the way upon delivery my grandson will be so please with his bike thankyou
12 septembre 2022
Réponse de MotoX1 Motocross ATV
Thanks very much for your review!
Hi Adam
Hi Adam, Just received the go-kart! Absolutely brilliant! I wish that I was a kid again! Thank you and your team for all their hard work and putting up with my correspondence! What a very well made and strong vehicle it is! All that’s left to do now is to get my grandchildren over and get them on it! (before I start on the laxative’s and try to loose weight and get on it myself!) Thank you all ever so much!
8 septembre 2022
Avis spontané
Great service
Great service, our sons electric bike arrived within 2 days of ordering it! Really good communication from the seller aswell as a great price for the product.
Would definitely use again.
Thankyou very much 😊
8 septembre 2022
Avis spontané
Réponse de MotoX1 Motocross ATV
Thanks very much for the review Sammie!
Customer service review
Unfortunately I never received my item as they sold out quicker than the website could update. The company has been great tho ,refunded straight away and even went as far as trying to source one from another company aswell as offering a discount on a future purchase. Cant realy ask for anything more.
25 août 2022
Absolute star
Sorted my order out for my little boys birthday and did everything he could to get it here for the day.. HE DID haha absolute legend .. thanks again
26 août 2022
Avis spontané
Réponse de MotoX1 Motocross ATV
No problem at all Adam, hope he has a great birthday! Thanks for the review
Adam
MotoX1
Great communication
Great communication, I had a query with my order but they got back to be Fairly quick and answered my question. Overall very happy with my order.
26 août 2022
Avis spontané
Réponse de MotoX1 Motocross ATV
Thanks very much for the review Natalie :)
Réponse de MotoX1 Motocross ATV
Hi Marek, we’re sorry to hear about your review. After looking into this further it appears this order was flagged as a high risk via our partners fraud protection due to the following reasons:
•Billing address not matching the delivery address.
•The order was placed in Spain with the delivery address referenced within the UK
I’m aware the team have since been in contact with yourself regarding this issue and have refunded the full amount to the card holder.
If you would like to re order please ensure that the delivery address and billing addresses match.
Our sincerest apologies for any inconvenience caused here and if you could please consider amending your review it would be greatly appreciated
The product has been placed on a reserve against your name for the time being
Kindest regards
MotoX1
Got my daughter a pink quad for her…
Got my daughter a pink quad for her birthday she loves it (really good quality) we are over the moon fantastic company after sales is amazing if your looking for a quad this is definitely the place to go highly recommended x
23 juin 2022
Avis spontané
Pit bike 🏍
The second bike I have purchased the rfx190 xl freeride, The first being the rfz110 semi auto. Good quality affordable bikes , after riding expensive mx bike for years and now given them up I’m gonna give this full size pit bike a trail. Very helpful staff on the other end of email!
20 juin 2022
Great experience
My experience with MotoX1 Motocross ATV was faultless. Adam was extremely helpful, I had a query and he responded very quickly and went out of his way to help. He contacted me next day like he said he would to make sure the issue was resolved, which it was. The item is also great and as described. I would most definitely recommend in all cases and would buy from them again.
18 juin 2022
Avis spontané
110cc
Excellent service from start to finish, super fast delivery received today delivery company was excellent, the seller kept Me informed every step of the way, my son is super happy with it very easy to put together, will definitely be using again in the future thank you so much
10 juin 2022
Avis spontané
Can't complain one bit about these…
Can't complain one bit about these replied to every email fast and delivery was on time will definitely order again thank you
9 juin 2022
Avis spontané
2nd time bought a bike from them and if…
2nd time bought a bike from them and if any problem it’s sorted asap . Again very happy and will be useing again in the future
6 juin 2022
It was a great deal done in no time..
It was a great deal done in no time... respect.. Phil 41
20 mai 2022
ORDERED THE BIKE CAME DELIVERED WITHIN…
ORDERED THE BIKE CAME DELIVERED WITHIN 4 DAYS CAME WELL PACKED AND ON A CRATE GREAT COMMUNICATION WITH THE SELLER AND AS FOR THE BIKE ITSELF RFZ 110 SEMI AUTO GREAT VALUE FOR THE MONEY MY YOUNG LAD WHOS 9 YEARS OLD IS OVER THE MOON WITH IT AND AS FOR ORDERING ANOTHER BIKE FROM THIS COMPANY I WOULD NOT HESITATE TO DO SO MANY THANKS
3 mai 2022
Joke
Guy is trying to remove bad reviews answering to them months later or asking for order number as a reply to review also months later. The catch is if you don't reply in 3 days the review will go offline !!!
Here's mine order number from year ago you fraudster,
=3381
You still owe me £299 for faulty quad bike
2 mai 2022
Avis spontané
Wow what great service all my queries…
Wow what great service all my queries when considering the purchase of the bike were answered promptly. Then once the payment was made the bike was delivered super fast and my little girl loves it. I wish more companies would operate this efficiently. Well done guys 👍👍
2 mai 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.