Mr D Food Avis 

At 1st it was an okay company but now I have to wait hours for My delivery and when I call customer services their attitude stinks

Very unhappy customer I've had the call dropped on me 2 whilst waiting for an order I placed 2hours ago

Totally wrong order. We're only willing to give a partial refund. R240 Instead of R377.08

I ordered from pick n pay, some items were missing. I wrote to them and guess what?! I was told to go to the store and lodge my complain there, how possible is this? I ordered online for a damn reason and again who will be paying for my travel expenses to and from the store? Me? I want my refund.. This is unacceptable and boring, we can't be treated this way.

Well this is the only way I can get hold of you currently. A certain Spur steak ranch tried to put you in the line of fire about your prices, and tried to blacken your name. When I was actually complaining to them about THEIR lack of options, and the outlandish sides they add to increase their menu prices. They are creating a 'wastful culture' just wanted to give you a heads up.

The drivers is very unprofessional the driver refused to drive a block further to drop off food at the address provided resulting in me walking the block to collect my food and then he proceeded to be rude regarding the delivery, today my food was only delivered after one and a half hours after receiving the notification that he is on his way he proceeded to stay at the restaurant for 20 minutes before driving to deliver my food upon arrival i asked him to please read the instructions as the delivery was for my husband after 10 minutes he messaged me stating that he is still waiting outside but the instructions clearly states he needs to go to the reception and ask for my husband I really think they should employ people that want to work I will personally not recommend Mr D to anyone and I won't be using them again I will also state my opinion to anyone wanting to use this service

I received a completely different order, I tried to contact them via WhatsApp support and waited 45 min to get a response, they closed the case while I was typing (4 minutes after their last message)

This Is the third or fourth time that this is happening they accept my orders and then they don't want to deliver my food telling me to walk to come fetch it if I had a car do you think I would be using this app useless app really I wouldn't recommend Mr delivery to no one. They even increase the prices on the app to make something out of the deal which is fine but then provide kak service that is not OK. The driver then cancels my order and I have to wait for my money to be refunded back to me so pathetic.

Why every time when I order the driver says I don't have change and I think thay so have change there scaming us

Just do not download this app the service and support are so useless not worth it when there is a mistake with the order like late or missing items don't hold your breath for a refund or even just a coupon. The support always just said we will look then just dead silence nevet hear back from them this is how you treat your client base this ia way uber eats are beter at least they do something about a customers complaint rather go with uber eats mr delivery worst service i have ever received

I had one of the worst customer service experiences today with my Pick n Pay order through Mr Delivery. I waited nearly four hours for my order, only to have it cancelled without any proper communication or explanation.

Delays can happen and things go wrong, and I understand that. But what truly matters is how those delays are managed. In this case, the situation was handled very poorly. There was no transparency, no updates, and no accountability.

This experience has left me extremely disappointed and frustrated. I’ve lost trust in both Pick n Pay and Mr D, and I will not be using their services again.

Loyal customers deserve better.

Orders Uber Eats. Dreadful food! Tasteless burger and chewy, rubbery fries. Went in the food recycling where it belonged!

I HATE MR D but I have no other choice there's no time to be in stores, the first time it was KFC now pick N Pay for the second time😡😡😡 deinfern I thought you were the best... disappointed 😥

Receipt for order accepted by Kung Fu Kitchen Boksburg Boksburg (#DFD263081805)

Absolutely fantastic Kung Fu Kitchen and Me Delivery.

They don't even deserve one star. And worst is you can complain as absolutely nothing will happen. They can even accuse you of repetitive reviewing on the app yet I have multiple pictures as proof. Delete the app and use Uber Eats. All I can say. Non existent service and rude.

Zero customer support !!!

Nothing has changed in years now and might even be getting worse. Use Uber Eats or another place that actually values customers. 1hr already BTW and still waiting on an agent to contact using the dumbass Whatsapp channel. After 4pm on a SUNDAY!, but apparently all the agents are busy. It must be a team of max 3 people or something.

Terrible! Drivers are incompetent - cannot follow simple GPS and directions, ignore your messages and phone calls. The help center is even worse. I am disgusted.

I am really disgusted with the Pnp through Mr Delivery app where agents will see things are out of stock ie your full order then deliver the thing you used to fill up basket for deliver,Why can the store or agent not call you before hand to ask if this should be delivered before delivery a R9 packet of chips for R35

I made a card payment for an order and they took my money and then proceeded to cancel my order. Not a great experience at all. The call centre drops my call. It’s safe to say I was scammed out of my money.

Ordered at KFC Glenmarais and the order was very fresh and fast.. Thank u team Glenmarais

Mr d never again terrible waited three hours for my food which was not delivered would not recommend