MRG Chippenham Avis 

197
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

BEWARE!! This garage failed to refund a £250 (fully refundable) deposit when I withdrew from a car purchase after they reluctantly disclosed details of damage they had earlier withheld. On a car it... Voir plus

Noté 5 sur 5 étoiles

My second visit to the Ford dealership, first for service in my Fiesta, this time for my MOT. On both occasions all the staff were super friendly and efficient. This time i waited for the car snd cou... Voir plus

Noté 5 sur 5 étoiles

Sold my two Puma STs via motorway. MRG bought them both. Easy straight forward from start to finish. Outstanding financed cleared before cars were started up and any extra cash transferred straight to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I contacted MRG & the lovely Juan replied & started me on my road to a new used car. He assisted me in the showroom & talked me through the process, he reassured me when needed as I’d not bought from... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

À propos de MRG Chippenham

Écrit par l'entreprise

At MRG Chippenham on Bath Road, we offer a prime stock of quality used and nearly new vehicles from leading manufacturers including Ford, Volvo, Volkswagen, Mercedes, BMW, Audi, & so much more.

Our authorised Ford & Volvo aftersales departments provide top quality care to all makes and models, for servicing, repairs, MOTs and parts.

Based in the heart of Wiltshire, the local towns of Calne, Corsham, Devizes, Marlborough and Melksham, Trowbridge are all within 30 minutes drive time

Every member of our staff is fully trained to be a specialist in their discipline, with manufacturer-trained technicians delivering first-class aftersales care, and our sales team offering a friendly, warm welcome. For an outstanding experience, visit our friendly experts at our MRG Chippenham dealership today

We are part of Chippenham Motor Company, and our sister dealership on Bumpers Farm, Chippenham, represents leading manufacturers including SEAT, Peugeot and Kia.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(197)

17 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A brilliant experience

A brilliant experience. Juan went above and beyond to ensure we were happy through our finance process. All were kind and friendly

14 février 2025
Avis spontané
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Réponse de MRG Chippenham

Thank you for this great review!

Noté 5 sur 5 étoiles

My kuga was in for a service this…

My kuga was in for a service this morning Very friendly and knowledgeable staff
Val was extremely helpful and made a very good cup of coffee
Showroom was very clean and tidy
Will definitely be a returning customer
5*

15 février 2025
Avis spontané
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Réponse de MRG Chippenham

Thank you for this wonderful review!

Noté 5 sur 5 étoiles

Exceptional customer service

I needed a rear wiper blade for my V60 estate..after ordering 2 off the Internet that didn't fit I emailed the parts department..I had a really prompt reply from Lukas..I had said I would like to pick the blade up in 3 days time, Lukas advised me that he had ordered one and it would be available on the day I requested. I called in the garage and met the Lovely Lukas, he was kind enough to fit it for me and it fitted perfectly..Lukas is a great advert for the garage, his customer service went beyond my expectation..It was really refreshing to be served by someone who did exactly what he promised..excellent

6 février 2025
Avis spontané
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Réponse de MRG Chippenham

Thank you for this fantastic review, we hope to see you again!

Noté 5 sur 5 étoiles

I had many cars from MRG in Chippenham

I had many cars from MRG in Chippenham, and each time I had no problems they all go out of there way. My last car I got I saw it online and drove to Chippenham and Juan was brilliant and talked me through every step even when collecting my Mini.

10 janvier 2025
Avis spontané
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Réponse de MRG Chippenham

Thank you for this wonderful review! We hope you're enjoying your new car

Noté 5 sur 5 étoiles

Fantastic experience all round at MRG

Fantastic experience all round at MRG. Candice answered all of my queries efficiently and effectively and made me feel comfortable and happy. Fantastic asset to the company! Thankyou for all of your help, highly recommend coming MRG. Thankyou Candice!

3 février 2025
Avis spontané
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Réponse de MRG Chippenham

Thank you for this fantastic review!

Noté 5 sur 5 étoiles

Honest and reliable

From start to finish I received a no nonsense approach from this car showroom. I saw the car online and I did all the checks for the history. Juan Romero was the sales person and he looked after me very well. He was helpful, informative and professional throughout. I told him at the start I didn’t want any other products and I was only interested in the car, Juan took me through the steps of buying a vehicle at my pace. All in all a pleasant experience. Thank you very much MRG

25 janvier 2025
Avis spontané
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Réponse de MRG Chippenham

Thank you for taking the time to leave us this wonderful review. We are please to hear about your great experience and hope you are enjoying your new car!

Noté 5 sur 5 étoiles

New Car

Juan is a great guy, very helpful and kind when purchasing my new car. Thank you

8 janvier 2025
Avis spontané
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Réponse de MRG Chippenham

Thank you for taking the time to leave us this great review, Rachel!

Noté 5 sur 5 étoiles

As always the service was fantastic

As always the service was fantastic, Aaron provided clear communication throughout.

7 janvier 2025
Avis spontané
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Réponse de MRG Chippenham

Thank you for taking the time to leave us this great review, Carter!

Noté 1 sur 5 étoiles

Do no trust these guysa

I will say , avoid this highly untrustworthy & dishonest car seller. These guys have 2 faces. One before sale & one after sale.
So if you want peace of mind, please stay away from these people.

1 janvier 2025
Avis spontané
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Réponse de MRG Chippenham

Hello. We're really sorry to see this review. While we are always happy to accept when mistakes are made, we are shocked by some of the accusatory language within the review itself. We understand you had a longer than usual wait for your deposit to be returned after you were unable to purchase a vehicle from us. This was due to the incorrect bank details being provided to us. When the error was discovered, we worked hard to get this returned to you as swiftly as possible and all was completed prior to you leaving this review. We are sorry that we couldn't help with your vehicle purchase and we stand by that we did everything we could to assist you and would be happy to help in the future if your circumstances change.

Noté 5 sur 5 étoiles

Excellent service from Colin Stanton.

Purchased a used car from Colin Stanton. He was most helpful with all aspects of the sale. He answered all my queries as we traveled 180 miles twice once to view the other for the collection and handover. Very professional service from him.

29 octobre 2024
Avis spontané
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Réponse de MRG Chippenham

Thank you for such a fantastic review! We hope you are enjoying your new car and thanks for choosing MRG Chippenham

Noté 5 sur 5 étoiles

Great service from Ollie

Great service from Ollie. Made the process of switching cars enjoyable and stress-free.

9 août 2024
Avis spontané
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Réponse de MRG Chippenham

Thank you for this great review, Will!

Noté 5 sur 5 étoiles

Juan is wonderful!

What your experience when buying a car should be, Juan is wonderful!
No pressure, clearly outlined facts, figures and all the time given.
Having purchased a few cars in the past, this was our first with Volvo, Chippenham. A pleasant experience with no hidden agenda.
Juan takes the time to understand your needs and help you find the right car that meets your needs.
We wouldn’t go anywhere else if we were to be looking again, thanks for a great car buying experience and the first stress free one!

28 septembre 2024
Avis spontané
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Réponse de MRG Chippenham

Thank you for this great review Chantelle! We hope you are enjoying your new car and look forward to seeing you again in the future

Noté 5 sur 5 étoiles

We had a seamless experience

We had a seamless experience purchasing a car with MRG this week. Juan was brilliant, not pushy at all and extremely patient. He was Happy to chat at length about the car (my husband can talk A Lot 😆) Juan even engaged our young son in the process along the way.
Would definitely recommend MRG Chippenham Motors for anyone looking to purchase a new or used car, and if you ask for Juan we can safely say that you will be well looked after.
Thank you Juan
Rachel and Alan

24 septembre 2024
Avis spontané
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Réponse de MRG Chippenham

Thank you for taking the time to leave us this fantastic review! We hope you are enjoying your new car

Noté 5 sur 5 étoiles

Helpul and professional

Juan Romero was helpful, professional and friendly. Picked me up from the station to view the car, then again when I came back to buy. I really couldn’t have had a better experience. Will use again and highly recommend.

3 septembre 2024
Avis spontané
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Réponse de MRG Chippenham

Thank you for this wonderful review. We hope you are enjoying your new car and look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

Buying a car made easy

Juan Romero was very professional and the whole experience was easy. Juan made buying a car effortless and there was no hard sell! I would definitely recommend!.

6 septembre 2024
Avis spontané
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Réponse de MRG Chippenham

Thank you for this great review, Katie. We hope you're enjoying your new car and look forward to seeing you again

Noté 5 sur 5 étoiles

Excellent from start to finish

Excellent from start to finish, kept informed and hand over all went smoothly

3 août 2024
Avis spontané
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Réponse de MRG Chippenham

Thank you for this wonderful review. We hope to see you again in the future.

Noté 5 sur 5 étoiles

Great experience with MRG

I hate buying a car. I visited several dealerships who all sounded like they couldn't be bothered and spoke to my husband and not to me. We then visited MRG without notice and Juan was great. He was interested, accommodating and friendly. We bought a car from him the next day. Juan gave us advice about finance and was just lovely to deal with. He responded to my questions and I went from choosing the car to 3 days later picking it up. Thank you Juan!

30 juillet 2024
Avis spontané
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Réponse de MRG Chippenham

Thank you for this wonderful review. We are so pleased to hear you had such a great experience with us and hope to see you again soon.

Noté 5 sur 5 étoiles

Excellent service from Aaron Hall

Excellent service from Aaron Hall. I was away in Corsham from London and my car started misfiring. Aaron was very helpful and arranged to get the car booked at short notice. He went extra mile ti make sure the car was repaired within a few days when we were due ti return home to London. Hats off to Aaron and the team. Well done.

18 juillet 2024
Avis spontané
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Réponse de MRG Chippenham

Thank you for this wonderful review. We are so pleased to hear you had such a great experience with us and hope to see you again soon.

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