Just had a guy called Evan in to install my Internet and he's a lovely guy, nothing was too much effort, he was quick to install, ran through everything I needed to know, he's a friendly lad full of p... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Wanting to change providers as our signal unreliable. Sales man was very informative. Everything done for me, appointment, cancellation from other provider, banking. Router arrived day before inst... Voir plus
L'entreprise a répondu
Had an issue with our Internet (Hu5). Jordan came out and sorted the issue out. He was really polite and informative, he is a credit to the company.
L'entreprise a répondu
We couldn’t fault them. Elliot and Evan were excellent. They sorted everything quickly, professionally and were very friendly and helpful. Everything was left as if they had never been. Thank you for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
MS3 Networks is a Full Fibre Broadband network provider based in Hull, bringing competition and choice to customers. MS3’s high quality infrastructure enables our wholesale partners to provide futureproof connectivity options including gigabit broadband, ethernet and dark fibre services to homes and businesses in Hull and parts of Northern England.
Coordonnées de contact
Owen House Owen Avenue, Priory Park, HU13 9PD, Hessle, Royaume-Uni
- 01482 736133
- info@ms-3.co.uk
- www.ms3networks.co.uk
4,8
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast and efficent.
Fast and efficent.. great internet and great staff. Thanks.
24 août 2026
Avis spontané
Réponse de MS3 Networks
Good morning Georgia,
Thank you for taking the time to leave us a 5 star review!
I'm pleased to hear you have had a great experience, and that you are enjoying your new internet connection.
Thank you for joining us!
Kind regards,
Team MS3💜
The quick response to sort out
14 août 2026
Avis spontané
Réponse de MS3 Networks
Good morning Colin!
Thank you so much for leaving such a positive review.
I'm pleased to hear the issue you had was resolved.
We are always thriving to do better, is there anything we could to make your journey a 5*?
Kind regards,
Team MS3
💜
Quick easy change over from karoo all…
Quick easy change over from karoo all done for us.quick installation no mess no fuss.5x the speed than previous supplier at more than half the price.would definitely recommend.
21 août 2026
Avis spontané
Réponse de MS3 Networks
Good morning!
What better than to see such a positive 5* review!
We are so happy to hear that you are having such a positive experience.
We will ensure to make all teams aware of your kind words.
Kind regards,
Team MS3
💜
Team Evan, Elliot & Macca
Evan, Elliot & Macca attended my property to wire in my MS3 System prior to hooking up tomorrow.
They were all extremely professional in their work and the system was installed without any issues. Great team, very courteous and polite throughout. Service was excellent and cannot fault. Highly recommended to everyone !!
21 août 2026
Avis spontané
Réponse de MS3 Networks
Hi there Chris!
Thank you for taking the team to leave such a positive review!
We are happy to see you received a 5* service from our engineers.
They will be made aware of your kind words.
Kind regards,
Team MS3
💜
The company kept me informed about the…
The company kept me informed about the installation on every level.the staff and service was very good
19 août 2026
Avis spontané
Réponse de MS3 Networks
Hi,
What a great 5* review to leave.
Thank you for these comments, its great to hear that you had a brilliant experience.
Kind regards,
Team MS3
💜
Didn’t really know they were here as…
Didn’t really know they were here as they were so efficient and quiet.
18 août 2026
Avis spontané
Réponse de MS3 Networks
Hi,
Thank you for leaving this great 5* review!
What great comments to read.
We hope you enjoy your new connection.
Kind regards,
Team MS3
💜
Stefan and Rio installed my wifi this…
Stefan and Rio installed my wifi this morning. They were efficient, tidy and kept me updated on when they were due to arrive at the property. Thank you
18 août 2026
Avis spontané
Réponse de MS3 Networks
Hi Jess!
We're so glad to hear that Stefan and Rio were thorough and prompt throughout their visit!
Thank you ever so much for leaving us a 5* review, we'll make sure your lovely feedback gets passed onto them.
Kind regards,
Team MS3
💜
Réponse de MS3 Networks
Hi Claire,
Thank you for leaving such positive feedback!
Any kind of feedback helps us improve our service and to see a 5* review like yours brightens our day.
Kind regards,
Team MS3
💜
Fantastic installation from Stefan and…
Fantastic installation from Stefan and Rio, including all dust hoovered up by themselves!
18 août 2026
Avis spontané
Réponse de MS3 Networks
Hi Adam,
I'm so pleased to hear that Stefan and Rio were there to help kick start your positive journey.
Thank you for taking your time to leave them a 5* review - we will be sure to pass on the positive feedback.
Kind regards,
Team MS3
💜
Stephan and reo was very friendly and…
Stefan and reo was very friendly and very helpfully
Well accommodating to where the rota needed to go would highly recommend
17 août 2026
Avis spontané
Réponse de MS3 Networks
Hello,
Thank you for taking the time to leave us a 5* review.
What lovely words to read about the engineers who attended!
We will make sure these comments are passed on to the them.
We hope you enjoy your new connection.
Kind regards,
Team MS3
💜
Stefano and reo where respectful and…
Stefano and reo where respectful and explained to me everything they are doing and why and cleaned up after themselves
17 août 2026
Avis spontané
Réponse de MS3 Networks
Hello,
Thank you for taking the time to leave us a 5* review.
It is great to hear about this experience you received.
We will pass on these comments to the engineers.
We hope you enjoy your new connection.
Kind regards,
Team MS3
💜
Honestly top service and very friendly…
Honestly top service and very friendly staff :) happy with the company Thanks !:)
17 août 2026
Avis spontané
Réponse de MS3 Networks
Hello,
Thank you for taking the time to leave us a 5* review.
We are pleased to hear you received top service and you are happy with the company.
We hope you enjoy your new connection!
Kind regards,
Team MS3
💜
Rude and disrespectful
The people who came and did the outside work on the 13th were fine. The person who did the inside work on the 14th was very rude, disrespectful and just assumed he could come in early - he also did not explain the lights to us and put the box on our wall wonky
14 août 2026
Avis spontané
Réponse de MS3 Networks
Good Afternoon,
Thank you for taking the time to leave us a Trust Pilot Review, we always welcome feedback whether that be positive or negative.
I'm really sorry to hear about your experience, this is really not what we want for our customers.
I am really keen to understand more about this, a member of our support team will reach out via email.
Kind regards,
Team MS3
💜
Faultless
Notified ahead of arrival; turned up promptly as expected; worked away and got the job done quickly and efficiently around our family- dog and young children- and were polite and friendly. Can’t really ask for more! Thanks 🙏🏼
12 août 2026
Avis spontané
Réponse de MS3 Networks
Hi Stacey,
Thank you for taking the time and leaving an amazing 5* review.
We are more than happy to hear that the installer was polite and friendly.
We hope you enjoy your new service with us!
Kind Regards,
Team MS3 💜
They was nice and polite and helpful.
13 août 2026
Avis spontané
Réponse de MS3 Networks
Hey Mark,
Thank you for the 5* review!
Its great to see the engineers being polite to customers.
Kind regards,
Team MS3 💜
Kind and reliable
The engineers were both really lovely and friendly. They completed the job fast and efficiently, no hassle! Thank you!
11 août 2026
Avis spontané
Réponse de MS3 Networks
Hi Ellie,
Its great to hear engineers did a job worthy of a 5* review!
Thank you for the positive feedback!
Kind regards,
Team MS3 💜
Réponse de MS3 Networks
Hey Nicola,
Thanks for the 5* review!
We're glad to hear the engineers kept you informed on what they were doing.
Kind regards,
Team MS3 💜
Installation of internet
Came near the time given, Zoe installed the box in an efficient way professionally, friendly, great internet.
10 août 2026
Avis spontané
Réponse de MS3 Networks
Hi Christine,
Its good to hear Zoe's installation was worthy of a 5* review!
We'll make sure we pass on your review to Zoe.
Kind regards,
Team MS3 💜
Had Hull Fibre installed by MS3 networks by a top lad called Stefan!!
We had our install today by a lad called Stefan and he was exceptionally good and very polite and well mannered.
He went above and beyond for us and I would highly recommend him for any install and I hope he goes far with his career.
11 août 2026
Avis spontané
Réponse de MS3 Networks
Hey Kevin,
Its so great to hear you'd recommend Stefan and his work.
We'll ensure Stefan hears your words of praise.
Thank you for the 5* review.
Kind regards,
Team MS3 💜
Kept informed
Stefan kept me informed of a very busy inteniary ,when he arrived he was polite and got to work.Did a tidy up before leaving.
11 août 2026
Avis spontané
Réponse de MS3 Networks
Hi Barbara,
Thanks for the 5* review.
Its great to hear you were kept informed and updated by Stefan,
We'll make sure to tell Stefan about your review!
Kind regards,
Team MS3 💜
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