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MS3 Networks Avis 

1 796
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just had a guy called Evan in to install my Internet and he's a lovely guy, nothing was too much effort, he was quick to install, ran through everything I needed to know, he's a friendly lad full of p... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Wanting to change providers as our signal unreliable. Sales man was very informative. Everything done for me, appointment, cancellation from other provider, banking. Router arrived day before inst... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had an issue with our Internet (Hu5). Jordan came out and sorted the issue out. He was really polite and informative, he is a credit to the company.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We couldn’t fault them. Elliot and Evan were excellent. They sorted everything quickly, professionally and were very friendly and helpful. Everything was left as if they had never been. Thank you for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

MS3 Networks is a Full Fibre Broadband network provider based in Hull, bringing competition and choice to customers. MS3’s high quality infrastructure enables our wholesale partners to provide futureproof connectivity options including gigabit broadband, ethernet and dark fibre services to homes and businesses in Hull and parts of Northern England.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(1 796)

615 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Stefan the engineer was lovely and down…

Stefan the engineer was lovely and down to earth and a great help,quick installation and 5 ⭐️ Service,thank you😊

28 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello!

Thank you for leaving this brilliant 5* review.

These comments are great to read, we will be sure to pass these over to Stefan!

Kind regards,
Team MS3 💜

Noté 5 sur 5 étoiles

My engineer was Stefan and he did a…

My engineer was Stefan and he did a great and speedy service was super helpful

28 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello Caolan!

Thank you for taking the time to leave us a 5* review.

We are pleased to hear Stefan did a great and speedy service.

We will be sure to pass on your feedback!

We hope you enjoy your new connection!

Kind regards,
Team MS3 💜

Noté 5 sur 5 étoiles

Delayed by a day but they came the next…

Delayed by a day but they came the next morning first thing and was up and running quickly.

28 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hi Jennifer,

Thank you for leaving us a lovely 5* review.

Sorry to hear there was a delay and we are pleased to hear you are now up and running.

We hope you enjoy your new connection.

Kind regards,
Team MS3 💜

Noté 5 sur 5 étoiles

Josh, Jack, and Rio, AKA THE DREAM TEAM!

Josh, Jack, and Rio came to install my cabling etc in readiness for receiving our new Squirrel router tomorrow. They were very professional in their approach, very courteous, and were great ambassadors for your company. They answered all of my questions, and made a real fuss of my pet Staffy who became firm friends with the lads in about one minute!!! Well done lads, keep doing what you’re doing!

27 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello Bob!

What a wonderful 5* Review!!

We are so pleased the team were very professional in their approach and were able to answer all of your questions. We will be sure to pass on your feedback to the team.

We hope you enjoy your new connection.

Kind regards,
Team MS3 💜

Noté 5 sur 5 étoiles

Stefan was very friendly and worked…

Stefan was very friendly and worked quick to get the installation done. He quickly solved a problem from the previous tenant damaging the wiring and fixed it fast.

27 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hi Blake,

Thank you for taking the time to leave us a 5* review.

We are pleased Stefan was very friendly and worked quick to get the installation done.

We will be sure to pass on your feedback.

We hope you enjoy your new connection!

Kind regards,
Team MS3 💜

Noté 5 sur 5 étoiles

It was a pleasure to meet the MS3…

It was a pleasure to meet the MS3 engineer Stefan today .. he was on time very knowledgeable and had a lot of respect for my property making sure everything was clean and tidy before he left.. he’s a real asset to the company
Thank you

27 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hi,

Thank you for this brilliant 5*review.

We will make sure these comments are passed to Stefan!

Kind regards,
Team MS3 💜

Noté 5 sur 5 étoiles

Fantastic

Stefan was excellent. On time. Friendly. Polite. Accommodating. Explained every stage. Worked like a Trojan. An asset to his company!

27 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello!

What great feedback this is for Stefan.

We will make sure this 5* review is passed over to him.

Kind regards,
Team MS3 💜

Noté 5 sur 5 étoiles

An excellent engineer

An excellent engineer. He did a great job and maintained a positive attitude towards the client👌

27 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hi!

Thank you for leaving this great 5* review.

Its lovely to read that the engineer had a positive attitude!

Its exactly what we strive for.

Kind regards,
Team MS3 💜

Noté 5 sur 5 étoiles

Great service from Stefan

Great service from Stefan. He listened to where we wanted the internet installed, worked efficiently, and got everything set up quickly. He was approachable, professional, and made the whole process easy. Really pleased with the service!

27 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello!

What an excellent 5* review to read!

We will certainly make sure these comments make their way to Stefan.

Kind regards,
Team MS3 💜

Noté 5 sur 5 étoiles

Stefan was great

Stefan was great! Finished the job real nicely and neat. Treated our household as his. Thanks buddy!

20 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello!

Thank you for this brilliant 5*review.

We will make sure these comments are passed to Stefan!

Kind regards,
Team MS3 💜

Noté 5 sur 5 étoiles

Great service

Great service , installation engineers were efficient and respectfull of myself and property .Had issueon 1st installation attempt due to stuck pipping. Resolved in a week and 2nd attempt went smoothly .
Had connection problem which was swiftly sorted by ,fault illiminate Zoe , who was excellent, within a half an hour.
Also thanks to Jack who handled the process from start to finish and set up my internet

22 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello!

Thank you for leaving this great 5* review.

I do apologise the installation was slightly delayed but its lovely to read that this was corrected quickly.

We will make sure these lovely comments are passed to Zoe and Jack!

Kind regards,
Team MS3
💜

Noté 3 sur 5 étoiles

Changeover issues

The engineers on-site were very courteous and helpful but whoever was responsible for completing the changeover from MS3 to Squirrel did not do their job properly as we were without broadband for well over 24 hours across two days. As our telephone system is VOIP, this meant our means of communication, as well as vital software, was out of action for way too long. It was only because the engineer checked back and advised me that I might need to ring Squirrel to get switched on that we finally got sorted. Nobody advised this prior to the changeover starting; I just assumed everything would be sorted between MS3 and Squirrel.

23 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello,

Thank you for taking the time to leave us a Trust Pilot Review, we always welcome feedback whether that be positive or negative.

I'm really sorry to hear about your experience, this is really not what we want for our customers.

I am really keen to understand more about this, a member of our support team will reach out via email.

Kind regards,
Team MS3
💜

Noté 5 sur 5 étoiles

Quick friendly polite engineers

Quick friendly polite engineers

23 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hi!

I'm so happy to hear that you had such a positive experience.

You're feedback will be pass onto our engineers to make them aware.

Thank you for leaving us a 5* review.

Kind Regards,
Team MS3 💜

Noté 5 sur 5 étoiles

Zoe was efficient and friendly

Zoe was fast, friendly, capable and efficient.

23 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello!

Thank you for this great 5* review.

We love to read comments like this, we will sure to send these comments to Zoe so she is aware.

Kind Regards,
Team MS3 💜

Noté 1 sur 5 étoiles

Everything was supposed to be sorted on…

Everything was supposed to be sorted on the Friday and had nothing but messing around . Was eventually sorted the following Tuesday

17 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello Adam,

Thank you for taking the time to leave us a Trust Pilot Review, we always welcome feedback whether that be positive or negative.

I'm really sorry to hear about your experience, this is really not what we want for our customers.

I am really keen to understand more about this, a member of our support team will reach out via email.

Kind regards,
Team MS3
💜

Noté 5 sur 5 étoiles

Switched broadband provider problem free

Installation done very soon after request was made, the technician called 30 minutes before arrival to confirm he was on the way. He listened to my preferences regarding the siting of the equipment and did his best to accommodate me within the restrictions he had to work with.

20 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello,

Thank you for leaving this amazing 5* review.

This is what we love to read!

Kind Regards,
Team MS3 💜

Noté 5 sur 5 étoiles

All came good in the end

Today instalation didn't go as expected at first but after speaking to the supervisor things looked up for me . The guys Joey, Liam and Stefan bent over backwards and installed to my needs . They had to bring a MEWP (an ariel type platform ) to complete my instalation .
From fitting boxes to clipping wires it was all done to a high standard .
Nothing was too much trouble ,even the sales person Jack from the initial setup has been outstanding . I would definitely recommend.

21 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hi,

Thank you for leaving this great 5* review.

Its really great to read that we went above and beyond to get this installation complete.

We will make sure the comments for Joey, Liam and Stefan are passed over to them.

We hope you enjoy your new service with us!

Kind Regards,
Team MS3 💜

Noté 5 sur 5 étoiles

Stefan top bloke

Stefan was polite friendly very chatty great service absolutely top bloke 10/10
Shame he’s a kr fan tho

20 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hi,

Thank you for this brilliant 5*review.

We will make sure these comments are passed to Stefan!

Kind regards,
Team MS3 💜

Noté 5 sur 5 étoiles

Stefan done a great job

Stefan done a great job. Gave us lots of options to choose on where router can be placed. Very tidy ,accurate and polite. Definitely would recommend. Thank you for your service

20 juillet 2026
Avis spontané
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Réponse de MS3 Networks

Hello,

Thank you for this amazing 5* review!

Its brilliant to read that you had a choice of where the equipment could be placed resulting in a tidy installation.

We will pass on these comments to Stefan.

We hope you enjoy your new connection!

Kind regards,
Team MS3 💜

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