My Fitted Bedroom - Fitted Wardrobe Specialists Avis 

I would like to say a big thank you to Alan Keen for the excellent work carried out to perfection. I am also very grateful to the entire team at My Fitted Bedroom who were involved in this project. My family and I are impressed with the high quality of the materials, the professionalism, and the attention to
detail. The final result exceeded our expectations. Highly recommended!

Really happy with the finished fit of the wardrobe and the bedside tables. Although there was a delay of a day, Andy the fitter did a lovely job and communicated really well with us about a few minor changes that hadn't been picked up on during the design process. He suggested solutions that worked and we are very happy with the finished product. Thank you.

I had a very disappointing experience with this company, primarily due to poor communication and lack of coordination between their teams. From the beginning, I had to repeatedly explain my requirements to multiple people — the designer, surveyor, and others — which was both frustrating and inefficient.
Despite explaining everything several times, many of my key requirements were either misunderstood or completely ignored. The final wardrobe and wall unit do not meet my needs and have resulted in significant wasted space. For example, there was an unnecessary 17 cm gap behind a shelf, which made no practical sense. I had to request a full-depth shelf to ensure the space could be properly utilized. Additionally, the drawers inside the wardrobe have been made extremely small due to the inclusion of fillers on both sides. It is unclear why these were added, especially when my key requirement was to maximize the use of the limited space available.
There were also serious issues during installation. Even after multiple measurements by both the designer and surveyor, the over-bed wall unit was being installed at a height that would not accommodate our bed headboard. Additionally, the depth of the overhead cabinets was much smaller than what had been agreed. The agreed depth of the wall unit was 48 cm; however, it was built at only 30 cm. When this was raised, I was told that the company does not manufacture wall units with a depth of 48 cm. This was despite having written confirmation from the designer agreeing to the 48 cm specification, which was ultimately not honoured. I had to identify and raise these issues myself during installation.
The situation became even more stressful afterward. It took over two weeks for them to address these problems, during which time we were unable to use the bedroom. This caused significant inconvenience, especially with children in the household and limited living space.
Although they eventually provided an additional cabinet as compensation, the overall outcome still falls far short of expectations.

Furthermore, the wardrobes have been installed in a way that blocks access to electrical switches, despite prior assurances that access would be maintained. The shelves were also not made adjustable as promised, and fewer shelves were provided than what had been agreed. These issues remain unresolved to date.
I have been chasing a resolution for nearly two months now. While a manager initially promised to address the issues, there has been no meaningful follow-up or communication despite several attempts on my part.
Overall, the experience has been frustrating and disappointing, and I would not recommend this company based on my experience.

PS: Today's date is 19 April 2026 - Above review was posted on 3 April 2026 and no reply from company so far whilst I notice their replies to other reviews just a couple of days ago. This shows they are intentionally ignoring my emails and now my review.

The person doing my room -Jimmy- did it amazingly and even improved the finalised design to fit our needs. Would definitely recommend to others. No complaints, 10/10

Excellent experience from start to finish. The designer Keeshak was very knowledgeable, polite, friendly and nothing was too much trouble even when I wanted to amend my order. The surveyor who we saw twice was equally knowledgable and professional. The delivery driver also gets full credit for professionalism speed and friendliness. Last but by no means least Stan the fitter was an absolute machine - he worked at pace and has excellent craftsmanship we were delighted with the end result. As someone who doesn’t tend to leave reviews very often I wanted to give full credit to all those mentioned and hope you will pass on our thanks. Great service would highly recommend.

I highly recommend "
My fitted bedroom "
They provided an excellent service and I am
Very happy with the results of my tv set and build in wardrobe.
Mark did an excellent job as an engineer, Chris who set up my tv set was very polite and hard working.
Ben who set up my wardrobe provided an excellent service.
I forgot that I was supposed to set up something specific prior to their arrival in order to have the furniture assembled. It could have slow down the work. Ben step in and offered to do it at no extra cost and it saved us so much time.
He was also happy to make some changes that weren't planned ( adding extra holes ... )
Thanks to him I have a lovely home and enjoying the wardrobe so much !

My fitter, Matt J fitted my new wardrobes, chests of drawers and bedside cabinets with such skill and passion, he was excellent, he was on time, he works neat and tidy too while working. I highly recommend “my fitted bedroom” too. Their products are very classy and look so professional.

My fitted was really professional. He was on time for work,
His interaction was amazing.
He works and clean up neatly.

Brilliant communication, good quality wardrobes. Alan Keen who was the fitter was on time and worked tirelessly all day. Did a brilliant job

The whole process felt really easy, staff were friendly and knew what they were talking about. We’re extremely happy with the finished product and would choose the company for future work.

Updated 06.04.2026

Following your response, I think it is important to clarify a few points for anyone considering using this company.

At no stage in my original review did I state that the installation was carried out in accordance with the drawings. That is a position the company has introduced. My concern has always been about the usability of the finished room.

Despite multiple surveys — during which my bed was present and measured — the clearance above the bed is insufficient for normal use. It is not possible to sit up comfortably and I have already made contact with the units when getting out of bed. In practical terms, the bed area is not usable as intended.

I first raised this issue on 18 February. As of today, 6 April, no one from the company has attended site to inspect the problem. In that time, 11 emails have been exchanged, 7 of which I have had to initiate in order to chase a response.

The company continues to state that the installation matches the drawings, however no one has been able to clearly identify where the critical vertical clearance above the bed is specified within those drawings. For a company so confident in its position, this is difficult to understand.

I remain willing to engage constructively and would still welcome a site visit so that a practical solution can be properly assessed.

However, based on my experience so far, I would advise others to ensure that key usability dimensions — particularly clearances — are explicitly confirmed and documented before proceeding.

Original Review ...

I recently had a fitted bedroom installed by this company and unfortunately the experience since installation has been very disappointing.

The room was surveyed three separate times before installation, and the bed that I use was present and measured during the survey process. I therefore relied on the company’s professional expertise to ensure the design would work properly once installed.

However, once the room was finally in use it became clear that the clearance between the top of the bed and the cupboards above is extremely limited. It is not possible to sit up comfortably in bed and I have already made contact with the units when getting out of bed. In practical terms, the bed area is not usable as intended.

I raised the issue promptly and asked the company to review the installation. The response so far has been that the furniture was installed in accordance with the approved drawings, with an offer to make minor adjustments such as trimming the pelmet and reducing the headboard lip.

Unfortunately this does not address the underlying issue of the overall clearance above the bed.

I have asked the company to identify within the drawings where the vertical clearance above the bed is specified and to attend to inspect the installation so that a proper solution can be agreed. At the time of writing I am still awaiting a clear response.

I am simply looking for a functional bedroom that can be used normally, which is the least I expected given the cost of the installation.

I hope the company will still engage constructively and resolve the matter.

We are delighted with our new wardrobes , our experience with the company has been great right from the planning to the actual fitting . All the people we have dealt with have been very professional, friendly and polite . The fitter Alan Keen did a very good job and we love them.

Good quality great service happy costumer.

Hard working
On time and very clean tidy workers

I hadn't realised I'd submitted for someone to call so when she did this morning and I advised I'd already had someone come out this morning I no longer required a quote, she then made off comments as if I was lying. Extremely rude and unprofessional and just by this one call I wouldn't use or recommend.

Bob came out to my home to help design fitted wardrobes for a very small dressing room space, and I honestly couldn’t have asked for a better experience.

I was very apprehensive going into it however this was eliminated almost immediately.

He spent a huge amount of time making sure everything was absolutely spot on. Rather than rushing through measurements or pushing one particular design, Bob carefully talked through multiple layout options and really took the time to understand what I wanted from the space and what would work for me. Because the room is quite small, I was worried about how much we could realistically fit in as much storage as needed, but Bob came up with several clever solutions that made the most of every inch.

Bob made adjustments based on every bit of feedback or idea I mentioned, explaining how each option would work and what the benefits were. He made the whole process feel collaborative rather than sales driven.

Bob also explained everything in a way that was easy to understand, going through all the available choices from layouts and storage solutions to finishes that would work best for me and the same again with all finance options.

Bob was so patient, knowledgeable, and genuinely invested in getting the best result for the customer. If you’re considering fitted wardrobes or a custom storage solution, I would absolutely recommend Bob. A fantastic visit from start to finish.

Bob was absolutely brilliant from start to finish! Since this was our first home we had no idea what to expect but Bob was so organised from the measurement and 3D Render to showing the fixtures, fittings and materials the whole process was stress free. We were so happy we ordered on the spot!

Alan Keen did a really nice job with the fitted wardrobes in the three bedrooms. Would recommend Alan to others looking for fitted furniture.

From start to finish this company have been absolutely amazing firstly we had Garry who helped us design our two bedrooms he was very friendly and polite with great customer services skills and might I add was very patient with us as we took some time to decide.Throughout the whole process he was always happy to help with any questions I had and never made us feel rushed.
Also our fitter was Alan keen he did a outstanding job with both rooms we were very impressed with the high standard finish,just as good as leading brands in my opinion.if you are unsure whether to go with this company or not I would highly recommend you take a chance you will not be disappointed.
Once again Thank you to Garry and Alan both fantastic and really a credit to your company.
B245796

Second time using them. Was wanting a third room doing, but will look elsewhere. Poor organisation with the fitters and lack of email reply after installation shows lack of professionalism.