I ordered a United Airlines model plane to give my granddaughter as a reminder as I officiate her wedding to a pilot to stay UNITED with her husband in their marriage. The whole process was simple and... Voir plus
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Lisez les avis des autres
I am a new student and this was my first “pilot stuff” order. I bought a headset and don’t know enough yet to know what specifically to get. I trusted that your offering was pre-vetted, the product... Voir plus
Straight-forward, no surprises, reasonable shipping. I’m a repeat customer and will continue to count on them. Outstanding example of service was after ordering a sectional map, they came back to... Voir plus
My 2 year old grandson absolutely loves Peek Inside How A Plane Works. He has become fascinated with planes recently, and asks his parents to read the book over and over again. I even had to get off... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Pilot Supplies Store supply charts, GPS, headsets, transceivers, handheld radios, flight bags, headsets, kneeboards, pilot guides, maps, aviation books, FAA training materials, software, and more from names like David Clark, Garmin, Jeppesen, Gleim, Flightcom, LightSpeed, ASA, Cencal, Icom, and Maycom.
Coordonnées de contact
Etats-Unis
- www.mypilotstore.com
4,7
Excellent
296 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exactly what I wanted and ordered
Exactly what I wanted and ordered. Great job, fair shipping price.
17 novembre 2025
Avis spontané
It was easy breezy
5 novembre 2025
Avis spontané
fast and efficient
Everything from the website, to placing the order, to receiving the product was fast and efficient
15 octobre 2025
Avis spontané
Product was exactly as advertised and a good price.
The whole process from starting the search, placing my order and receiving it was very easy. The shipping was good and I received it at the time I was told. I would order from them again.
13 octobre 2025
Avis spontané
As advertised and shipped faster than…
As advertised and shipped faster than expected. 👍
17 octobre 2025
Avis spontané
Love the items I purchase
Love the items I purchase! Great quality!! Will be purchasing more in the future.
22 octobre 2025
Avis spontané
Quick shipping
Quick shipping, simple ordering process, great communication! Buy with confidence!
1 octobre 2025
Avis spontané
Excellent customer service
Excellent customer service, and was exactly was I needed!
10 septembre 2025
Avis spontané
Beautiful selection of aviation t-shirts
I bought two beautiful Boeing t-shirts and they look fabulous.
24 septembre 2025
Avis spontané
Perfection!
Had exactly what we were looking for, fast shipping and great quality
13 septembre 2025
Avis spontané
Received order in new condition…
Received order in new condition promptly.
23 septembre 2025
Avis spontané
Terrible customer service and company
Terrible customer service and company, I never received my product, requested it be reshipped, they stated that my secure mail box was broken into, reported by the post office which is false. They will not reship or honor the lost product. Any excuse they could come up with to keep my money and avoid responsibility.
29 septembre 2025
Avis spontané
Réponse de MyPilotStore
We sincerely apologize for this customer's frustration and disappointment. We take all delivery issues seriously and want to clarify what occurred:
The customer ordered a lanyard 5 weeks ago for $4.50 plus 99 cents shipping. We shipped the item the same day and provided tracking information via email that same day. According to USPS tracking, the package was scanned as delivered to the customer's mailbox three days later.
When the missing package was brought to our attention, there was a missing package claim opened with the US Postal Service and they replied "this Centralized Box Unit is one of many that were identified as being stolen from on Labor Day Weekend. All CBUs at this location had been emptied of all parcels and it is believed mail too. It was reported to the United States Postal Inspection Service (USPIS). Unfortunately, it is presumed this parcel was subject to theft following delivery."
We conveyed this information to Mr. Moore and issued a refund for the lanyard plus shipping ($4.50 + 0.99 = $5.49).
We understand how frustrating it is when a package shows as delivered but isn't received or is stolen. While the tracking indicated successful delivery, we recognize that the customer did not receive their order, and we've made this situation right by providing a complete refund.
This business does not have reputable customer service
This business does not have reputable customer service. They do not deliver what is advertised. Do yourself a big favor and get your aviation/pilot supplies from another business.
23 septembre 2025
Avis spontané
Réponse de MyPilotStore
Hi Tony,
We’re sorry to hear about your frustration and appreciate the chance to clarify.
On Monday, August 18th at 5:14 a.m., you placed an online order for two items:
Cessna 180 K Checklist by CheckMate
Cessna 182H-K Checklist Qref Book
Your order was processed exactly as submitted and shipped the same day. After receiving your items, you reached out and let us know you actually intended to order two checklists for the Cessna 182 instead, and not one for a Cessna 180.
We arranged an exchange so you could return the C180 checklist and receive the correct one. While we understand ordering the wrong item can be frustrating, we shipped exactly what was ordered and worked quickly to offer a resolution.
Our goal is always to make things right whenever possible, and we’re happy to assist you further if there’s anything unresolved.
— The MyPilotStore Team
Well priced and delivered as promised
8 septembre 2025
Avis spontané
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