Rang up and few days ago to make sure the relevant documents had been sent. But unfortunately the call handler wasn't that helpful and said everything was fine. After receiving emails indicating that... Voir plus
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Lisez les avis des autres
I spoke to one of the customer service staff and he was really calm and patient. l m really sorry l forgot your name but l appreciate your service and being professional and so much humanity. Please n... Voir plus
L'entreprise a répondu
The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the... Voir plus
L'entreprise a répondu
Conflicting info on joining letter an app, one says black box must be fitted within 7 days and the App is very clear 24hrs with a threat of cancellation. Not the best approach with new drivers who are... Voir plus
À propos de l'entreprise
- Assurance auto
- aussi dans
- Agence d'assurance
À propos de MyPolicy
Écrit par l'entreprise
It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.
You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking
Limit your miles, lower your costs
The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.
Save on your renewal
If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.
Écrit par l'entreprise

Coordonnées de contact
Prospect House. Prospect Road, Halesowen, West Midlands, B62 8DU, Birmingham, Royaume-Uni
- 03301002337
- info@mypolicy.co.uk
- www.mypolicy.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Stared with smile and ended with a smile.
The women that was on the call was very helpful and nice, she understood exactly what I needed and treating me with great respect, she started the call and ended the call with a smile on her face, and I hope she is kept and sees this. Thank you soo much and hope you keep your work up.

Réponse de MyPolicy
Good customer service
Very good customer service and very knowledgeable, the caller was able to change information that was incorrect with ease and answered my questions brilliantly.

Réponse de MyPolicy
Good insurance company
Good insurance company. Was going to buy more miles but they gave it to me for free! Spoke to Tracy and she was very nice. Highly recommend.

Réponse de MyPolicy
Never use this company
Never use this company , they discriminate against young drivers, constantly threatening drivers with cancellations, after months of paying they have forced my son to cancel, or they will cancel, They have given nothing but anxiety to young drivers , my son has only covered 600 miles in 5 months, and they have leeched over 1k . A formal complaint has been made , no doubt this will get to financial ombudsman. Never use this con company? If you have doubts read the reviews.
was a good communication call between…
was a good communication call between me and the operator

Réponse de MyPolicy

Réponse de MyPolicy
Lash was great help on the phone give…
Lash was great help on the phone give her a rise .!!

Réponse de MyPolicy
Customer service was brilliant
Customer service was brilliant. I spoke to a lovely lady who was super helpful and sorted my troubles quickly and professionally.

Réponse de MyPolicy
Excellent customer service amazing help…
Excellent customer service amazing help and polite people

Réponse de MyPolicy
The call was regarding some difficulty…
The call was regarding some difficulty sending documents, everything was explained and made very clear In a very friendly manner.

Réponse de MyPolicy

Réponse de MyPolicy
the lady who i was on call to was very…
the lady who i was on call to was very helpful and explained everything to me clearly and was a very good communicator,, really appreciated her thank you !

Réponse de MyPolicy
The company picked up my phone call…
The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the phone was very friendly and professional and helped me out with my many questions. The individual answered every question amazingly and gave a full explanation on what I wanted to know.

Réponse de MyPolicy
She was very nice and helpful answered…
She was very nice and helpful answered any questions I had and changed things for me I sadly didn’t get her name but she was amazing indeed and helped me a lot I’m new to this and she was very understanding

Réponse de MyPolicy

Réponse de MyPolicy
Great customer service and care and was…
Great customer service and care and was very efficient

Réponse de MyPolicy
I spoke to one of the customer service…
I spoke to one of the customer service staff and he was really calm and patient. l m really sorry l forgot your name but l appreciate your service and being professional and so much humanity. Please never change and continue being understanding the way you are. We need more people like you.

Réponse de MyPolicy
An amazing woman called Stacy helped me…
An amazing woman called Stacy helped me out when I needed help the most. I really like her customer support and she’s an amazing person over all. Really helpful and will get your problem solved.

Réponse de MyPolicy
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