MyPolicy Avis 

11 392
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Rang up and few days ago to make sure the relevant documents had been sent. But unfortunately the call handler wasn't that helpful and said everything was fine. After receiving emails indicating that... Voir plus

Noté 5 sur 5 étoiles

I spoke to one of the customer service staff and he was really calm and patient. l m really sorry l forgot your name but l appreciate your service and being professional and so much humanity. Please n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Conflicting info on joining letter an app, one says black box must be fitted within 7 days and the App is very clear 24hrs with a threat of cancellation. Not the best approach with new drivers who are... Voir plus

À propos de l'entreprise

  1. Assurance auto
  2. aussi dans
  3. Agence d'assurance

À propos de MyPolicy

Écrit par l'entreprise

DRIVE SAFELY, SAVE MONEY

Get a quote here visit our website

MY POLICY

We are a telematics smart box insurance provider, whose mission is simple; to help you become a safer driver and pay less for your car insurance.

It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.

Your Telematics Device

You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking

Limit your miles, lower your costs

The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.

Save on your renewal

If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.


Écrit par l'entreprise


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(11 392)

314 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Stared with smile and ended with a smile.

The women that was on the call was very helpful and nice, she understood exactly what I needed and treating me with great respect, she started the call and ended the call with a smile on her face, and I hope she is kept and sees this. Thank you soo much and hope you keep your work up.

18 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

Good customer service

Very good customer service and very knowledgeable, the caller was able to change information that was incorrect with ease and answered my questions brilliantly.

18 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

Good insurance company

Good insurance company. Was going to buy more miles but they gave it to me for free! Spoke to Tracy and she was very nice. Highly recommend.

17 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 1 sur 5 étoiles

Never use this company

Never use this company , they discriminate against young drivers, constantly threatening drivers with cancellations, after months of paying they have forced my son to cancel, or they will cancel, They have given nothing but anxiety to young drivers , my son has only covered 600 miles in 5 months, and they have leeched over 1k . A formal complaint has been made , no doubt this will get to financial ombudsman. Never use this con company? If you have doubts read the reviews.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer service

Extremely helpful

13 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

Customer service was brilliant

Customer service was brilliant. I spoke to a lovely lady who was super helpful and sorted my troubles quickly and professionally.

13 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

Amazing service

So kind, very patient

12 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

The call was regarding some difficulty…

The call was regarding some difficulty sending documents, everything was explained and made very clear In a very friendly manner.

12 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

Very smooth experience

Very smooth experience. solved my problems in minutes. Thank you

11 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

the lady who i was on call to was very…

the lady who i was on call to was very helpful and explained everything to me clearly and was a very good communicator,, really appreciated her thank you !

11 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

The company picked up my phone call…

The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the phone was very friendly and professional and helped me out with my many questions. The individual answered every question amazingly and gave a full explanation on what I wanted to know.

10 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

She was very nice and helpful answered…

She was very nice and helpful answered any questions I had and changed things for me I sadly didn’t get her name but she was amazing indeed and helped me a lot I’m new to this and she was very understanding

10 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

Phone call

Easy to find support and helpful staff. Great customer service.

7 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

I spoke to one of the customer service…

I spoke to one of the customer service staff and he was really calm and patient. l m really sorry l forgot your name but l appreciate your service and being professional and so much humanity. Please never change and continue being understanding the way you are. We need more people like you.

5 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

Noté 5 sur 5 étoiles

An amazing woman called Stacy helped me…

An amazing woman called Stacy helped me out when I needed help the most. I really like her customer support and she’s an amazing person over all. Really helpful and will get your problem solved.

6 août 2026
Logo de MyPolicy

Réponse de MyPolicy

Good morning,

Thank you for your great feedback and 5-star rating!

Kind regards,

The MyPolicy Team

L’expérience Trustpilot

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En savoir plus