MyTrendyPhone Avis 

Product arrived on time, quality is OK for the price. Would use again

I actually want to give a zero rating. I ordered a case, postage charges were Royal mail 48hr tracked. So, I would expect to receive it within a couple of days..This is a complete lie.when I tried the track link, it didn't exist,I contacted them to chase it up and their reason is that it is shipped from Denmark and I have to be patient! I asked for a refund and was told I would have to wait a further 8 days before they would decide what to do, it's been 18 days now and still no refund. They sent me a form to fill in to request a refund ( never had that happen before), did that and still no refund, they put as many hurdles in the way as they can.Communication is atrocious, customer care is terrible, in fact 'care' should be removed from the title, they have utterly failed to fulfill a basic transaction.Avoid at all costs .

Very disappointed brought a smart ring it just won’t work every time I load the app to use with it it just crashes off within seconds iv done everything correctly it seems the software if faulty so ring useless my iOS is up to date and instructions followed clearly it just does not work I doubt will ever get through to anyone to get a refund :-(

I ordered from this retailer thinking it was uk based with it being a .co.uk website, but it turned out to be Denmark which meant i had to wait longer for delivery. That said the ordering process was a breeze and updates were regular enough. Overall happy with the product.

Great communications regarding delivery, well packaged. Couldn't get the smart window on the case working, but reached out to the super helpful Hélène at customer care and she sent me an explainer video.

First class service. 10/10

Kjøpte Samsung Galaxy S25 Ultra Smart Clear View Flip Case og ble svært skuffet. For å bruke de annonserte funksjonene må man laste ned en app fra Kina, som ikke finnes i Google Play. Man må i tillegg åpne telefonen for installasjon av usikre apper, noe som er en stor sikkerhetsrisiko. Dekselet i seg selv er ok, men dette gjør produktet uakseptabelt.

Easy ordering on line, great product.
Took slightly longer to arrive than expected.

Item was in stock (albeit not in the UK), whereas even the manufacturer had non. The price was a slight discount on the full RRP. Despite the air miles, the goods arrived within a week

Very long wait time – 15 days – and conflicting information via email and chat. The package did indeed arrive. Thank you very much.

After paying over £3 for 48 hour delivery from Royal Mail, I still have not received my order after 6 days which is very disappointing. I hope that this will be rectified soon.

Glass screen protector exactly as listed, therefore correct for my phone.
Good quality, delivered well packed and on time.

Nice product had to wait a while for it but no problem, connected very easily and does what it should.

First order from MyTrendyPhone store, all went smoothly. Item was dispatched within two days - it did take a week to arrive but that is because it was sent from Europe to the UK which I knew about beforehand so not an issue. Item was fairly well packaged and arrived damage free. Just a note for UK buyers wanting things in a hurry - the Royal Mail tracked 48 option doesn't mean the item will arrive in 2-3 days from dispatch - it will take longer as it is coming from the EU.

Item is as expected and arrived as per the ETA.
All good. I would use again.

Extremely scammy! Made two orders, and both times I received an email saying that the payment hadn’t gone through and to try again, even though my bank app confirmed that it had

Charged for 48 hr delivery and it took just over a week to arrive what a Mickey Mouse company

As many have said on here the delivery times differ from what is stated on the website, which is a bit infuriating. The 48 Hrs ended up being 7 days. It does seem that the Company doesn't really no how long the delivery would take. This would be ok if stated on purchase that the delivery dates would be different, for me at least would be ok. They did however reimburse the cost of the delivery. The Item itself is very good and very happy with this. Just be more transparent with the delivery and I'm sure most people would be ok with that.

Very good online store, lower prices than everywhere else, very fast delivery also from abroad, I am satisfied.

Product as described and arrived quickly. Didn’t have any issues. Would use again.

Ordered and arrived promptly