Had an issue with an expired reward but the customer services team quickly helped me resolve the issue and claim it. Communication responses were fast and professional.
L'entreprise a répondu
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Lisez les avis des autres
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Voir plus
L'entreprise a répondu
Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £... Voir plus
L'entreprise a répondu
My amazon voucher was showing activated in Feb. Took my holiday in July still no voucher. Emailed several times they said wait 90 days so I did now saying wait 90 days after actual holiday! I'm thinki... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de coupons d'achat
- aussi dans
- Agrégateur de voyages
- Fournisseur de produits promotionnels
- Marché en ligne
Écrit par l'entreprise
MyVoucherCodes helps shoppers save money when they shop online and in-store, with thousands of discount codes, voucher codes, deals and special offers from some of the UK's most popular brands and retailers. Whether you're looking for a discount code for fashion, beauty, technology, travel, food, homeware or everyday essentials, MyVoucherCodes makes it easy to discover the latest ways to save. Our team searches for and checks offers from retailers so shoppers can find relevant promotions, money-off vouchers and exclusive deals all in one place. From first-time customer discounts and percentage-off codes to free delivery offers and seasonal promotions, we help customers find opportunities to spend less at the brands they love. Our platform features offers from thousands of retailers, making it simple to compare available discounts before completing your purchase. We've been helping UK shoppers save money for over 20 years, building a trusted destination for people looking for genuine voucher codes and promotional offers. Whether you're planning a big purchase or simply looking for a better price, MyVoucherCodes is designed to make finding a deal quick and straightforward. Visit MyVoucherCodes to browse the latest discount codes, voucher codes, promotional codes, money-off offers and exclusive deals and discover how much you could save on your next purchase.
Coordonnées de contact
Royaume-Uni
- www.myvouchercodes.co.uk
3,0
Moyen
437 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Persevere.
Told that if I placed an order for over £150 at Dunelm I would receive a £15 voucher within the next 90 days. After various communications this voucher was issued. If you do have a problem it is worth persevering as Myvouchercodes will resolve any problems.
5 février 2022
Avis spontané
Réponse de MyVoucherCodes
Hi Caroline,
We are very sorry to hear that this has happened. As your posting on a review site, we are unable to view your MyVoucherCode account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
Please get in touch with us so we can discuss this further. You can email at: info@myvouchercodes.co.uk or alternatively reach at us on: https://www.myvouchercodes.co.uk/contact-us
Kind regards,
Jaye.
Fraud
Fraud. It’s pretty obvious all this company does is offer vouchers for completing a sale through their link. They then gain the commission for the sale (which will be more than the value of the voucher) and simply do not give out any vouchers that are promised, so they get to keep the whole of the commission for YOUR purchase rather than lose some of it by giving you the voucher.
I booked a holiday using their link and after almost 6 months received a email saying the travel company had declined the voucher. I have been in touch with the travel company and they have told me they approved the voucher. So it is myvouchercodes that are withholding the voucher to increase their profits.
Totally fraudulent.
Received a message from Charli saying they were investigating why the voucher was “declined” but have since heard nothing. If I don’t receive my voucher in the next few days I’m reporting them to trading standards.
In stark contrast I was offered a voucher from Talktalk for renewing my contract with them and as soon as the 30 day cancellation period ran out I immediately received my voucher from giftcloud.
EDIT AFTER REPLY:
Funnily enough after leaving this review I was contacted via email basically saying ‘oh yeah sorry it was actually approved… however you can’t claim it until 90 days after your holiday’ what a load of rubbish, it still says declined in my account. I contacted the travel company myself and they said it’s 90 days after booking confirmation so I should have my voucher by now. This ‘company’ are scamming people, don’t use them.
3 février 2022
Avis spontané
Réponse de MyVoucherCodes
Hi,
We are very sorry to hear that this has happened. As your posting on a review site, we are unable to view your MyVoucherCode account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
Please get in touch with us so we can discuss this further. You can email at: info@myvouchercodes.co.uk or alternatively reach at us on: https://www.myvouchercodes.co.uk/contact-us
Kind regards,
Parbina.
Promised to get a voucher
Promised to get a voucher, but I don’t get anything.
Update on 16/01/2022. Still no answer to my Email.
23 décembre 2021
Avis spontané
Réponse de MyVoucherCodes
Hi,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Charli.
Disgusted with poor service
Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £30 Amazon voucher. As usual excuses are being given to opt out of providing the voucher!
Will get a please email us note, left on here after which, I’ll get told the same thing.
8 décembre 2021
Avis spontané
Réponse de MyVoucherCodes
Hi,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great
Thanks,
Charli.
Tried to apply 5% discount at checkout…
Tried to apply 5% discount at checkout as per the voucher that was shown as valid on the day. It was rejected.
No customer services to highlight the problem.
29 novembre 2021
Avis spontané
Réponse de MyVoucherCodes
Hi Kay,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Jaye.
Very bad experience
Very bad experience, ordered my Virgin Media bundle through myouchercodes, six months later still no cash back, fobbed me off to Virgin Media when emailed, don't even pretend to help.
DON'T BOTHER WITH THEM.
QUIDCO IS MUCH BETTER!
5 novembre 2021
Avis spontané
Réponse de MyVoucherCodes
Hi Anthony,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Jaye.
Failure to standby offer.
MVC offered a £10 m & s voucher if you clicked link and ordered above £70 on QVC. I did this and then received an email stating could not have the £10 reward as i did not achieve the £70 minimum spend which i did. I emailed confirmation and challenged this but zero response after several emails. Had I have known this i would have bought the item elsewhere slightly cheaper. I am not sure what MVC receive from QVC but certainly seems false to me by not standing by what they state. Very fishy and would recommend avoiding any such offers as obviously not a decent
and honest organisation to deal with.
19 octobre 2021
Avis spontané
Réponse de MyVoucherCodes
Hi Tony,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Jaye.
Did not receive my energy reward for £70
Purchased energy reward for £70 did not receive. Emailed customer service sent in payment evidence, supply confirmation and still not received. Not a good experience overall to your customers
Alison Heslop
9 octobre 2021
Avis spontané
Réponse de MyVoucherCodes
Hi, thank you for leaving a review.
We can see that we have been in contact with your recently regarding the reward. Please do get in touch if you have any further questions or if there is anything we can assist you with.
Many thanks, Monika.
Successfully used a voucher code to get…
Successfully used a voucher code to get discount on a xouole of dresses from Roman with no issues
18 septembre 2021
Useful links to voucher codes
Useful links to voucher codes and easy to use . However, it would help to have the name of the store/stores in the title as not all companies are of interest to all people.
8 septembre 2021
Réponse de MyVoucherCodes
Hi Mrs T,
Thank you for taking the time to review MyVoucherCodes!
We’re delighted that your overall experience was positive and we could help you save money!
To help our customers navigate through our voucher codes, we always ensure to include the logo of the retailer on the left hand side of the offer.
If you are in need of inspiration and want to discover voucher codes from retailers that may be of interest to you, we strongly encourage you navigate to our ‘Categories’ page, designed to help save time and money. There you will find a plethora of money saving offers suitable for every occasion.
Should you have any further questions or queries, please feel free to contact us at: info@myvouchercodes.co.uk or alternatively at https://www.myvouchercodes.co.uk/contact-us
Kind regards,
Jaye
I'm still waiting
I'm still waiting to hear why I have not received a voucher when I fully qualified for it.
6 septembre 2021
Réponse de MyVoucherCodes
Hi Peter,
Thanks for leaving a review, we are sorry to hear that you are still awaiting a response regarding your voucher.
As your posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us on info@myvouchercodes.co.ukbetween 9am and 5.30pm that would be great.
Many Thanks,
Jaye.
My code didn’t work
3 septembre 2021
Réponse de MyVoucherCodes
Hi Edna,
Thanks for leaving your feedback and sorry to hear that our codes have not worked for you.
Here at MyVoucherCodes we're always making sure all our codes work in order to give the best deals possible. We’re keen to look into the errors you experienced right away and rectify if possible, so please can you get in touch with us directly to look into this?
If you provide some further details of the offers you tried to claim we will happily look into this further. Please get in touch with us on info@myvouchercodes.co.uk or alternatively please follow: https://www.myvouchercodes.co.uk/contact-us
Kind regards,
Jaye
Vouchercode has been saving me some…
Vouchercode has been saving me some money ,
very happy to have come across it
Gary👍
28 août 2021
Rubbish
Rubbish. Tried codes from here for a few things, never found one that worked, won’t be wasting my time again.
18 août 2021
Réponse de MyVoucherCodes
Hi Alan,
Thanks for leaving your feedback and sorry to hear that our codes have not worked for you.
Here at MyVoucherCodes we're always making sure all our codes work in order to give the best deals possible. We’re keen to look into the errors you experienced right away and rectify if possible, so please can you get in touch with us directly to look into this?
If you provide some further details of the offers you tried to claim we will happily look into this further. Please get in touch with us on info@myvouchercodes.co.uk or alternatively please follow: https://www.myvouchercodes.co.uk/contact-us
Kind regards,
Jaye
I found a really really useful code for…
I found a really really useful code for a retailer, I took my time to email MyVoucherCodes and the response was
"Unfortunately we only accept new retailers by an affiliate network"
What they are saying there is they only want people on their website if they are making money, its a shame really as the site would be more useful if they had more retailers on there, I understand they need to make money but having codes where they don't make money would increase the MyVoucherCodes brand awareness and trust.
Seems like a poor practice and I'll stay away from them from now on.
29 juillet 2021
Avis spontané
Réponse de MyVoucherCodes
Hi David,
We are very sorry to hear that this has happened. As your posting on a review site, we are unable to view your MyVoucherCode account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
Please get in touch with us so we can discuss this further. You can email at: info@myvouchercodes.co.uk or alternatively reach at us on: https://www.myvouchercodes.co.uk/contact-us
Kind regards,
Jaye.
Réponse de MyVoucherCodes
Hi Carol
Thank you for taking the time to review MyVoucherCodes!
We’re delighted that your experience was positive and we could help you save money!
Our mission has always been to help shoppers like you easily find the most relevant offers according to your needs and tastes.
Should you have any further questions or queries, please feel free to contact us at: info@myvouchercodes.co.uk or alternatively at https://www.myvouchercodes.co.uk/contact-us
Kind regards,
Jaye
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