Had an issue with an expired reward but the customer services team quickly helped me resolve the issue and claim it. Communication responses were fast and professional.
L'entreprise a répondu
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Lisez les avis des autres
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Voir plus
L'entreprise a répondu
Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £... Voir plus
L'entreprise a répondu
My amazon voucher was showing activated in Feb. Took my holiday in July still no voucher. Emailed several times they said wait 90 days so I did now saying wait 90 days after actual holiday! I'm thinki... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de coupons d'achat
- aussi dans
- Agrégateur de voyages
- Fournisseur de produits promotionnels
- Marché en ligne
Écrit par l'entreprise
MyVoucherCodes helps shoppers save money when they shop online and in-store, with thousands of discount codes, voucher codes, deals and special offers from some of the UK's most popular brands and retailers. Whether you're looking for a discount code for fashion, beauty, technology, travel, food, homeware or everyday essentials, MyVoucherCodes makes it easy to discover the latest ways to save. Our team searches for and checks offers from retailers so shoppers can find relevant promotions, money-off vouchers and exclusive deals all in one place. From first-time customer discounts and percentage-off codes to free delivery offers and seasonal promotions, we help customers find opportunities to spend less at the brands they love. Our platform features offers from thousands of retailers, making it simple to compare available discounts before completing your purchase. We've been helping UK shoppers save money for over 20 years, building a trusted destination for people looking for genuine voucher codes and promotional offers. Whether you're planning a big purchase or simply looking for a better price, MyVoucherCodes is designed to make finding a deal quick and straightforward. Visit MyVoucherCodes to browse the latest discount codes, voucher codes, promotional codes, money-off offers and exclusive deals and discover how much you could save on your next purchase.
Coordonnées de contact
Royaume-Uni
- www.myvouchercodes.co.uk
3,0
Moyen
437 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Don't bother
Have made 2x valid purchases and neither have been automatically recognised.
One was eventually provided after chasing, the other I've emailed about 2-3 times and still have yet to hear back on. Poor service and will not be lured in again.
26 mai 2023
Avis spontané
Réponse de MyVoucherCodes
Hi Rob,
Thank you for taking the time to leave a review about MyVoucherCodes.
When using our service we do rely on automatic processes to provide our customers with their rewards, but we understand these processes are not always perfect.
However, we do have a fantastic team of agents who can review your rewards manually to make sure you're receiving the rewards you deserve. This is likely the reason we were able to provide one of your rewards after you contacted us.
During the manual process our agents review your purchase to make sure you're eligible for the reward, however we would like to apologise for any delays you have experienced. We always aim to respond within a timely manner.
We have now sent a request to you for more information so that we can investigate this further. We really hope we can get this resolved for you as soon as possible.
Thanks again for leaving your review, this will help us improve our service moving forward.
Kind Regards,
Morgan
Voucher rejected for £10 amazon voucher…
Voucher rejected for £10 amazon voucher for £70.00 order at Morrisons.
Provided a valid receipt and they advised via e-mail reward was activated on my account.
Later queried as no reward listed, was advised rejected as had to ignore all the Morrisons offers (buy 3 for £10 as an example), even if received one offer the voucher would be rejected.
Even though my order was over the £70.00 without these discounts that every online food store promotes!
12 mai 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Stephan,
Thanks for leaving a review, we are sorry to hear that your rewards has been declined.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
Please could email us at info@myvouchercodes.co.uk and provide us with your proof of purchase. We are open Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Kirsty.
It’s a scam
It’s a scam. I had to spend £70 plus at Morrisons to get a £10 gift card at Amazon. They didn’t give me the voucher even after sending them the receipt of my shopping. Stay away.
Your reply is rubbish. You clearly said I wouldn’t get the voucher. So I take it , that your reply wasn’t for my benefit but for others reading it! Very dishonest company!!
26 mai 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Lindsay,
Thank you for leaving a review, we are really sorry to hear that you haven't received your voucher.
Your purchase can take up to 90 days to be tracked and approved. If its been 90days and you still haven't received your voucher, please send us an email and we can investigate further for you.
You can email us on info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Kirsty.
SCAM!!! Booked a ferry trip according to the…
I booked a ferry trip according to the promotion. I received an email confirming that I had made the qualifying purchase but needed to wait 90 working days. They just needed to wait until the returns/ confirmation window had passed.
Today I got an email saying, "Ferries have declined your £45 gift card claim because your transaction was made outside of the offer claim dates." I checked the dates, and all were within the promotion schedule.
It is a scam that should be put out of business.
26 mai 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Jack,
Thanks for leaving a review, we are sorry to hear that your rewards has been declined.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
Please could email us at info@myvouchercodes.co.uk and provide us with your proof of purchase. We are open Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Kirsty.
Scam ? Or what ?
Booked. TUI holiday within dates stated & “ my voucher Codes “ account said it was activated . Been emailing for months to get my Amazon voucher but voucher codes have washed their hands . They now say the holiday was booked via Daily Record ! !
They are either a scam or have no intent on sending my Amazon voucher . I smell a rat 🐀
26 février 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Hilda,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Kirsty.
AO.com £100 discount is NOT available
Just tried to claim a £100 discount code from AO.com for a Samsung washer which today says it has 2 days left on the offer. I followed the instructions, chose the machine (SamsungEco) but it won’t accept the code on the AO.com site. Please explain.
16 janvier 2023
Avis spontané
Réponse de MyVoucherCodes
Hello George,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Kirsty.
Terrible experience with Wowcher and…
Terrible experience with Wowcher and the companies they used.very odd set up.takes payment right away which then you have to redeem a voucher so you can then spend online?why not just sell these items direct to the consumer?without the need of a pointless voucher.middle men with absolutely no purpose what so ever.they don’t resolve anything with you so it’s then down to you to contact the supplier yourself even thou it’s Wowcher that’s taken payment from you.passing the customer service buck to 80% Chinese companies that take ages to respond or very rarely even understand the complaint your trying to put Infront of them.I paid for quick delivery that cost me a extra 7.99 before the 16tg December. Tried getting a refund on this as the promised delivery date wasn’t met. I would stay clear of this place.it’s absolutely more hassle than it’s worth.what a terrible experience
30 décembre 2022
Avis spontané
Réponse de MyVoucherCodes
Hello Tony,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Kirsty.
POOR CUSTOMER SERVICE
I made a purchase through their offer, and was due to get a voucher for M&S, which didnt arrive.
I contacted them via email, the reply from CHARLI , with a reference number, she said to wait 90 days, which i did. Since that date I have sent 8 emails to them quoting the ref number, and also naming CHARLI and they have failed to reply to any of them. I will not be using them again. I put date of experience as 16th August as thats when Charli replied and had to wait 90 days. Emails sent by me from 18th November onwards, with no response.
UPDATE: They have replied at last, 4th January, stating they never got the emails, lame excuse, but they have now sent me the voucher.
16 août 2022
Avis spontané
Réponse de MyVoucherCodes
Hello Stevie,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Kirsty.
The friendliest staff and I was very…
The friendliest staff and I was very happy with our interaction thank you
20 décembre 2022
Avis spontané
Company says I used a discount so…
Company says I used a discount so wasn’t eligible for a £25 voucher offer. I didn’t get any discount. Seems like myvouchercodes is a scam.
24 octobre 2022
Avis spontané
Réponse de MyVoucherCodes
Hello James,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Kirsty.
No rewards issued
Had a qualifying purchase of £177 for a £15 Amazon voucher that at first was confirmed. Then 2 months after confirming it’s suddenly rejected. None of the items were returned.
Made a purchase of £270 a few months later didn’t even track this time. Customer services has no interest in helping you. Think I’ll deactivate my account as it’s pointless
15 octobre 2022
Avis spontané
Réponse de MyVoucherCodes
Hello Deborah,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Kirsty.
Absolute con
Absolute con, scam. Paid over £100 and clicked and collected item frim Dunelm. Followed everything to the T.
Waste of time, got my details now and probably sell them on to 3rd party.
KEEP WELL AWAY!!
16 septembre 2022
Avis spontané
Réponse de MyVoucherCodes
Hi,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Thanks,
Charli.
Oops
Oops! Transaction failed. Please try again in few minutes or email at online.payments telenorbank.pk Merchant: Pi Pakistan Pvt Ltd PKR 230.00 Order ID - tap-35569675.
29 août 2022
Avis spontané
Réponse de MyVoucherCodes
Hi Nasran,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Thanks,
Charli.
Absolute scam
scam! I spend over £2600 at balkanholidays using link from from myvouchercodes and it still say Status: Not Activated, To activate your Gift Card, simply make your purchase with Balkan Holidays! Where is my amazon gift card ?????
Do not say in reply to email you/contact you as I already have and did not get help.
4 août 2022
Avis spontané
Réponse de MyVoucherCodes
Hello Luke,
Hi,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Thanks,
Kirsty.
I have no faith in clickbait companies
This company sends me constant codes, via email, and I’ve never taken enough notice to read the content. However, I received one this morning (at 07:44) and thought I’d actually read it. It says, “Flash sale up to £1,000 discount on TVs - hurry this weekend only!” I will add that the, “Up to £1000” was written in red. Well for starters, it’s Sunday so why send that email today (on the last day of the weekend) and say for this weekend only?! Secondly, it’s utter nonsense anyway because the email also says, “Hurry, ends 30th June”. Make your minds up! Regardless of all that, the email-link doesn’t work anyway because when you click the “Get Code” button, which I did at 07:49 (a whopping 5 minutes after receiving the email), I was met with the error, “404 - Page Not Found”. It (shocker) suggests searching through their website homepage instead. This is because they use a pattern of disingenuous wording to entice people to their site. Of course no such code, to get up to £1000 discount on TVs, exists. It’s a form of clickbait and is one of many misleading wording-tactics that companies use to get more traffic to their site and create more chance of sales. It’s intended to make you think you’ll get such a hefty discount, but they word it so that they’re not outright saying it. I work with vulnerable people and I’m constantly having issues like this where they just don’t have the mental capacity to understand that ‘offers’ like this are BS and some people will unfortunately painstakingly scan through this website, looking for a £1000 discount-code that doesn’t exist. I’ve got no time for disingenuous tactics. Have the respect for customers to be clear. I’ve unsubscribed out of principle.
19 juin 2022
Avis spontané
Réponse de MyVoucherCodes
Hi,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Thanks,
Charli.
Absolute scam spent over £200 at Dunelm…
Absolute scam spent over £200 at Dunelm my £15 voucher got rejected. Now these clowns have all my personal details. Morons
1 avril 2022
Avis spontané
Réponse de MyVoucherCodes
Hi Beth,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great
Many Thanks,
Charli.
Worked a treat thanks
30 mars 2022
Scam scam scam
21 mars 2022
Avis spontané
Réponse de MyVoucherCodes
Hi Steven,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great
Thanks
Charli.
Absolute scam website
Absolute scam website. Used for the first time to make a purchase at Dunelm. £5 amazon voucher on a £50 spend... Rejected! I spent £58?!!
They don't reply to emails at all.
Con artists. Use a legit site for cashback instead and don't be duped by these utter fraudsters.
16 mars 2022
Avis spontané
Réponse de MyVoucherCodes
Hi,
We are very sorry to hear that this has happened. As your posting on a review site, we are unable to view your MyVoucherCode account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
Please get in touch with us so we can discuss this further. You can email at: info@myvouchercodes.co.uk or alternatively reach at us on: https://www.myvouchercodes.co.uk/contact-us
Kind regards,
Samantha
Didn’t work yet again!!!!
16 mars 2022
Réponse de MyVoucherCodes
Hi,
We are very sorry to hear that this has happened. As your posting on a review site, we are unable to view your MyVoucherCode account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
Please get in touch with us so we can discuss this further. You can email at: info@myvouchercodes.co.uk or alternatively reach at us on: https://www.myvouchercodes.co.uk/contact-us
Kind regards,
Samantha
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