Had an issue with an expired reward but the customer services team quickly helped me resolve the issue and claim it. Communication responses were fast and professional.
L'entreprise a répondu
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Lisez les avis des autres
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Voir plus
L'entreprise a répondu
Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £... Voir plus
L'entreprise a répondu
My amazon voucher was showing activated in Feb. Took my holiday in July still no voucher. Emailed several times they said wait 90 days so I did now saying wait 90 days after actual holiday! I'm thinki... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de coupons d'achat
- aussi dans
- Agrégateur de voyages
- Fournisseur de produits promotionnels
- Marché en ligne
Écrit par l'entreprise
MyVoucherCodes helps shoppers save money when they shop online and in-store, with thousands of discount codes, voucher codes, deals and special offers from some of the UK's most popular brands and retailers. Whether you're looking for a discount code for fashion, beauty, technology, travel, food, homeware or everyday essentials, MyVoucherCodes makes it easy to discover the latest ways to save. Our team searches for and checks offers from retailers so shoppers can find relevant promotions, money-off vouchers and exclusive deals all in one place. From first-time customer discounts and percentage-off codes to free delivery offers and seasonal promotions, we help customers find opportunities to spend less at the brands they love. Our platform features offers from thousands of retailers, making it simple to compare available discounts before completing your purchase. We've been helping UK shoppers save money for over 20 years, building a trusted destination for people looking for genuine voucher codes and promotional offers. Whether you're planning a big purchase or simply looking for a better price, MyVoucherCodes is designed to make finding a deal quick and straightforward. Visit MyVoucherCodes to browse the latest discount codes, voucher codes, promotional codes, money-off offers and exclusive deals and discover how much you could save on your next purchase.
Coordonnées de contact
Royaume-Uni
- www.myvouchercodes.co.uk
3,0
Moyen
437 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
You answered my queries promptly and…
You answered my queries promptly and was very helpful
11 avril 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Petro,
Thanks for leaving a review, we are happy to hear you did enjoy your experience with us.
If you need any further help, please do not hesitate to contact us at info@myvouchercodes.com Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Leah
Wasnt as easy as it should be but got…
Wasnt as easy as it should be but got there eventually ! In practice a really good promotion and happy with the cash back / voucher ive now received
26 décembre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Andria,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us at info@myvouchercodes.com Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Leah
Not the easiest to access but it worked…
Not the easiest to access but it worked fine. Pleased with my voucher reward.
8 avril 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Kevin,
Thank you for leaving your feedback.
If there's anything else we can do to assist you further or improve our score please let us know.
You can get back in touch by sending us a email via info@myvouchercodes.co.uk. We are open Monday to Friday between 9am and 5.30pm.
Many thanks,
Jessica
Réponse de MyVoucherCodes
Hello Paddy,
Thanks for leaving a review, we are glad to hear you enjoyed your experience with us.
We hope to see you use our services again in the future.
If you would like to discuss this further, please do get back in touch via info@myvouchercodes.co.uk. We are open Monday to Friday between 9am and 5.30pm.
Slightly confusing a…
Slightly confusing way of getting a voucher but it did work.
6 avril 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Mark,
Thank you for leaving your feedback.
If there's anything else we can do to assist you further or improve our score please let us know.
You can get back in touch by sending us a email via info@myvouchercodes.co.uk. We are open Monday to Friday between 9am and 5.30pm.
Many thanks,
Jessica
Initially unable to get voucher
Was advised of having got voucher due to Stena purchase but can't log in to get it. I use email address but site says ,no password set' - but when I try to reset, it says site will send reset link - but it doesn't! So, a waste of time?
PS-now (6 Apr) account is accessible...something was fixed! So, upgrading score as was able to obtain voucher.
5 avril 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Andrew,
Thanks for leaving a review, we are sorry for any inconvenience.
however, we are glad to hear you have received your voucher and we hope to see you use our services again in the future.
If you have any further question please do get back in touch via info@myvouchercodes.co.uk. We are open Monday to Friday between 9am and 5.30pm.
Many thanks,
Jessica
Locked out of account
Was offered a £40 voucher but locked out of my account before I could access it
3 avril 2024
Avis spontané
Réponse de MyVoucherCodes
Hello,
Thanks for leaving your feedback and we are really sorry to hear that you have not been able to access your account.
As you are posting on a review site, we do not have access to view your account with us.
Please can you get in touch with us directly for us to investigate this for you. You can do so via email on info@myvouchercodes.co.uk, we are open Mon - Fri, 9am - 5:30pm.
Again, we are sorry for any inconvenience.
Many thanks,
Erin
Why do they keep asking for feedback?
Already left a review last week that the voucher arrived after many months but can't use it as it's on hold. I sent proof of purchase by email several days ago and have had no reply, but they replied straight back on my original trust pilot feedback and keep sending me emails asking me to review their service. Well here's my review, sort out your customer service and maybe don't ask for feedback when vouchers are on hold and can't be used.
23 mars 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Chris,
We are so sorry to hear that your reward has been put on hold.
If you could please email us again with confirmation of your order and we would be more than happy to look into this further for you.
Please email us on info@myvouchercodes.co.uk. We are open Monday to Friday, 9am to 5.30pm.
Again, we do really apologise for any inconvenience this may have caused.
Many thanks,
Jessica
1ST CLASS SERVICE
Excellent service received from Erin Chappell in Customer Services. Very speedy response to my query. Well done
18 mars 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Ian,
We are glad to hear you enjoyed your experience with us and we hope to see you use our services again in the future.
Many thanks,
Jessica
Rubbish
Yet again, email stating it's ready, only to find it's on hold. Shocking service!
18 mars 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Helen,
We are so sorry to hear that your reward is Showing 'On Hold'.
In order for us to look into this further for you, we would need you to provide us with proof of purchase.
If you could please email us via info@myvouchercodes.co.uk. We are open Monday to Friday, 9am to 5.30pm.
Again, we do really apologise and we appreacetie your patience and cooperation.
Many thanks,
Jessica
Voucher finally arrived then they put it on hold! :-(
Bought some wardrobes with the promise of a £25 Amazon gift card. Purchase took forever to track and pay out. When it finally did, they put it on hold before I could actually claim it!!! No reponse from their customer service and no real way to contact them! Then I get a message asking me how much I'm enjoying my gift card, adding insult to injury!!!! :-(
1 mars 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Steven,
We are really sorry to hear you have not yet received your reward.
The waiting period for your purchase to be approved by the retailer can be up to 30 working days for retail stores like Asos or Boots to 60 days for Travel companies like Expedia or Hotels.com and up to 120 days for Utility companies like EE, BT, and EDF.
This is because the retailers can only validate purchases once the returns, cancellation, or cooling off period has passed.".
We can see that a member of our customer service team emailed you on the 12/03/2024.
Please can you respond to our email in order for us to help you further.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Claimed giftcard but still on hold
11 mars 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Andrew,
Thanks for leaving a review, we are sorry to hear this.
If you have not still received your voucher please get in touch with a member of the team. Please feel free to email us on info@myvouchercodes.co.uk.
Many thanks,
Caitlin
Good company!
I’ve used the voucher code I was promised and bought some books with my £15 Amazon voucher. The voucher was sent in a short time and using it was easy with the instructions provided!
7 mars 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Alan,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Stena Line Amazon Voucher via MyVoucherCodes
Very easy process, got a link to Stena Line web site from MyVoucherCodes, booked my travel, and once it was verified by Stena Line the Amazon voucher became available to me.
24 février 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Terry,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Fulfilled as promised. Works!
First time using myvouchercodes and wasn't convinced it would work, but it did. Am likely to use again and recommend to others!
2 mars 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Naz,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Réponse de MyVoucherCodes
Hello Julie,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Booked a holiday on Booking.com did…
Booked a holiday on Booking.com did everything required in order to receive the promised gift card for using their site, but they have declined it claiming I didn’t meet the criteria, even though I have evidence to show I have more than met everything!
Absolute joke and a total con. False advertising. Do not use
4 mars 2024
Avis spontané
Réponse de MyVoucherCodes
Hello,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
If you would like to discuss this further with a member of our team, please feel free to email us on info@myvouchercodes.co.uk.
Many thanks,
Caitlin
Easy and straightforward
Easy and straightforward, but the duration to receive the giftcard seems longer than necessary
28 février 2024
Avis spontané
Réponse de MyVoucherCodes
Hello,
Thank you for leaving a review.
The waiting period for your purchase to be approved by the retailer can be up to 30 working days for retail stores like Asos or Boots to 60 days for Travel companies like Expedia or Hotels.com and up to 120 days for Utility companies like EE, BT, and EDF.
This is because the retailers can only validate purchases once the returns, cancellation, or cooling off period has passed.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Really easy to claim my free £10 Amazon…
Really easy to claim my free £10 Amazon voucher - I clicked on the link to qualify and once my order had been placed My Voucher Codes tracked the purchase and I received my voucher (which I've now spent!) once the returns window had closed. Fabulous easy way to get extra shopping money!
13 février 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Wendy,
We are so glad to hear you enjoyed your experience with us and we hope to see you use our services again in the future.
Many thanks,
Jessica
My voucher codes ,true to their word…
My voucher codes ,true to their word and some decent offers to.
11 février 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Jack,
We are so glad to hear you enjoyed your experience with us and we hope to see you use our services again in the future.
Many thanks,
Jessica
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