Had an issue with an expired reward but the customer services team quickly helped me resolve the issue and claim it. Communication responses were fast and professional.
L'entreprise a répondu
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Lisez les avis des autres
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Voir plus
L'entreprise a répondu
Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £... Voir plus
L'entreprise a répondu
My amazon voucher was showing activated in Feb. Took my holiday in July still no voucher. Emailed several times they said wait 90 days so I did now saying wait 90 days after actual holiday! I'm thinki... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de coupons d'achat
- aussi dans
- Agrégateur de voyages
- Fournisseur de produits promotionnels
- Marché en ligne
Écrit par l'entreprise
MyVoucherCodes helps shoppers save money when they shop online and in-store, with thousands of discount codes, voucher codes, deals and special offers from some of the UK's most popular brands and retailers. Whether you're looking for a discount code for fashion, beauty, technology, travel, food, homeware or everyday essentials, MyVoucherCodes makes it easy to discover the latest ways to save. Our team searches for and checks offers from retailers so shoppers can find relevant promotions, money-off vouchers and exclusive deals all in one place. From first-time customer discounts and percentage-off codes to free delivery offers and seasonal promotions, we help customers find opportunities to spend less at the brands they love. Our platform features offers from thousands of retailers, making it simple to compare available discounts before completing your purchase. We've been helping UK shoppers save money for over 20 years, building a trusted destination for people looking for genuine voucher codes and promotional offers. Whether you're planning a big purchase or simply looking for a better price, MyVoucherCodes is designed to make finding a deal quick and straightforward. Visit MyVoucherCodes to browse the latest discount codes, voucher codes, promotional codes, money-off offers and exclusive deals and discover how much you could save on your next purchase.
Coordonnées de contact
Royaume-Uni
- www.myvouchercodes.co.uk
3,0
Moyen
437 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de MyVoucherCodes
Hello Amit,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Had already been told in November I…
Had already been told in November I didn’t qualify for this bonus so very happy to receive it out of the blue
15 décembre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Caenine,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Impressive from start to finish
Impressive from start to finish. £40 voucher delivered as promised.
6 février 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Pat,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Quick reply to enquiries
Quick reply to enquiries . Thanku for sorting it out.
31 janvier 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Madhu,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Excellent service all round from…
Excellent service all round from MyVoucherCodes
7 janvier 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Mark,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
Great way to get gift cards
Great way to get gift cards for purchases that you were going to make anyway. There is also a good variety of brands on the site. Plus there are also discount codes which can save you money. The customer service is also pretty good.
But do note that it can take a while to get the gift cards especially for the travel offers like Booking.com and etc.
4 janvier 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Sniddon,
Thank you for leaving a review.
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If you have any queries, please let us know by emailing us on info@myvouchercodes.co.uk . We're open Monday to Friday 9.00am to 5.30pm.
Many thanks,
Sophie
I was told my reward voucher was in my…
I was told my reward voucher was in my account but it isn’t ?
6 janvier 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Jeanette,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
Could you please get in contact with us to help locate your voucher?
If you need further assistance, please let us know by getting in touch. We are open Monday to Friday, 9am to 5.30pm.
You can get in touch via the following link: https://www.myvouchercodes.co.uk/contact-us
Many thanks,
Leah
Very easy and pleasant transaction
Very easy and pleasant transaction. Cash back received without any issues
29 novembre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Divya,
We are happy to hear you enjoyed your experience with us and hope to see you use our services again in the future.
If there's anything else we can do to assist you further or improve our score please let us know. If you would like to discuss this further with a member of our team, please feel free to email us on customerservicesmvc@service.myvouchercodes.co.uk. We are open Monday to Friday between 9am and 5.30pm.
Many thanks,
Sophie
This time I was notified of the reward…
This time I was notified of the reward (my previous vouchers expired before I knew I had been awarded a voucher)
20 décembre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello,
We are sorry to hear that you have not received email notifications previously regarding previous rewards.
Sometimes our emails have a tendency of landing in your junk or spam folders so we advise to keep an eye out there.
If there's anything else we can do to assist you further or improve our score please let us know. If you would like to discuss this further with a member of our team, please feel free to email us on customerservicesmvc@service.myvouchercodes.co.uk. We are open Monday to Friday between 9am and 5.30pm.
Many thanks,
Sophie
Great customer service!
I ordered through my voucher codes and received email notification of my Amazon gift card very promptly. Can’t fault the service as you often have to jump through hoops to claim gift cards
19 décembre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Christine,
Thank you for leaving your feedback.
We are glad to hear you have received your gift card and we hope to see you use our services again in the future.
Many thanks,
Jessica
Said Spend £110 to get reward didn't happen
Said Spend £110 on new balance website to Receive £10 giftcard
Then said I didn't spend the account when I did as they counted the vat
Vary misleading scam company now my inbox email is full of there Spam
8 décembre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Steve,
We are so sorry to hear your voucher was rejected.
However, every reward has their own T&C's. Please make sure to read the terms and conditions before purchasing to avoid any future inconvenience.
Again, we are so sorry for any inconvenience this has caused.
Many thanks,
Jessica
Actually worked
Actually worked! received a £15 Amazon voucher. Can't complain about that! Thank you.
27 novembre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Martin,
Thank you for leaving your feedback.
We are glad to hear you have received your voucher and we hope to see you use our services again in the future.
Many thanks,
Jessica
Worked perfectly
Worked perfectly! and received voucher quickly thank you
11 décembre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Pat,
Thank you for leaving your feedback.
We are glad to hear you have received your voucher and we hope to see you use our services again in the future.
Many thanks,
Jessica
Amazon voucher
To be honest, I have to say I was surprised to get the £40 token which was easily added to my Amazon account with no restrictions on what it can be spent on.
29 novembre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello,
Thank you for leaving your feedback.
We are glad to hear you have received your token and we hope to see you use our services again in the future.
Many thanks,
Jessica
Voucher codes
It made claiming my voucher easy. It even informed me that I could make a claim.
29 novembre 2023
Avis spontané
Réponse de MyVoucherCodes
Hi Anne,
We're happy to hear you had a great experience with MyVoucher Codes. Thank you for getting back in touch with us and for leaving this review.
We hope you continue to use our services in the future!
Many thanks,
Josh
misleading, wrong advice, hidden in small print
The promo in BIG letters said minimum purchase was £90, and I had to follow certain steps to qualify. Since the process was confusing, I specifically emailed them to ask if I had done everything correctly at the time of my purchase. They replied saying something like "yes, we can confirm that your reward is pending, you need to wait 90 days and get in touch with us if you don't have your reward". Of course there was nothing after 90 days... I then replied to their own email confirming all was in order, but they said they can't see me in their system and asked for more details to search. I had to find the order number and the invoice and send them. After a few emails back and forward (each taking a few days) they finally referred to a small print in terms and conditions which said the minimum purchase was £90 excluding VAT (mine was 80+VAT making it 96) If I knew, I would add an extra £10 worth of shopping but I guess they didn't want me to know, that's why they wrote that bit in small print. They refused what they initially confirmed as "all in order" and pretended they didn't even know me as if they hadn't sent that email.
Waste of time and energy... so annoying... won't recommend to anyone
22 novembre 2023
Avis spontané
Réponse de MyVoucherCodes
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.
As you’re posting on a review site, we are unable to view your MyVoucherCodes account. However, we would love to discuss this with you in order to investigate this further so we can resolve your query.
If you could email us on customerservicesmvc@service.myvouchercodes.co.uk, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Josh
Qualifying purchase rewarded
Made a qualifying purchase on a website via My Voucher Codes and received an Amazon gift card as a result. All done automatically without any extra input by me.
1 octobre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello,
We are so glad to hear that you have received your voucher and we hope to see you use our services again in the future.
Many thanks,
Jessica Brown
Réponse de MyVoucherCodes
Hello Jay,
Thank you for leaving your feedback.
If there's anything else we can do to assist you further or improve our score please let us know.
If you would like to discuss this further with a member of our team, please feel free to email us on info@myvouchercodes.co.uk or give us a call on 01633 654 019, Monday to Friday between 9am and 5.00pm.
Many Thanks,
Leah
Bogus & a Con
Do Not Use. They make it impossible to get the advertised rewards. Go direct to the company you are buying from and save yourself the hassle. Who knows what they do with your info for going via their site. They must be pocketing whatever they get from referring people because the consumer doesn’t get any rewards.
You know what they say, if it seems too good to be true, it probably is. In this case you won’t get what they promise, even if you do everything right.
4 septembre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Emily,
thank you for leaving a review. We are really sorry to hear about your experience with us.
Your rewards are provided by us directly and not the consumer.
Your reward can take up to 90 - 120 days and you will be able to collect this via your MVC Member’s Area.
If you haven't received your reward within this validation period, please get in touch with us via email info@myvouchercodes.co.uk. We would be more than happy to look into this further for you.
Many Thanks,
Jessica Brown
Scammers
Did everything required in order to receive the promised gift card for using their site, but they have declined it claiming I didn’t meet the criteria, even though I have evidence to show I have more than met everything!
Absolute joke and a total con. False advertising. Do not use.
10 octobre 2023
Avis spontané
Réponse de MyVoucherCodes
Hello Lainey,
Thank you for leaving a review. We are so sorry to hear your reward has been rejected. We apologise for any inconvenience.
For us to look into this further for you, please can you send in a copy of your order confirmation for the transaction in question.
Ensure that your order confirmation contains information regarding your purchase date, time, total, payment method, full order, and order number.
If you could please get in touch with us via email info@myvouchercodes.co.uk. We would be more than happy to look into this further for you.
Again, we apologise for any inconvenience.
Many thanks,
Jessica Brown
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