Naturaw Avis 

1 121
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Notified me when the Turkey came back in stock which was helpful. Delivered very quickly top layer slightly thawed though so may need extra insulation. More single protein choices would be helpful…suc... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Online pricing confusing. Quick delivery Great selection of dog food on line not in shops anymore. But can't get use to system online get 8 boxes save order another 6 ave prices go sky high. I dont... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love this company. Branding on point. Customer service any questions answered with an hour or so via email. Quick delivery. I don't mind paying more for high well fair grass fed animals. It... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Naturaw for both of my dogs and I'm really impressed with the quality of food and the excellent customer care and service. This is by far the best food I have given to my dogs, both of wh... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Exceptional raw food. Dogs are designed to eat fresh, natural, raw food. No nasty processed stuff or unnecessary filler ingredients. We’re a fresh, modern and incredibly passionate group of humans inspired by our own dogs to create the best raw food we could possibly put in their bellies. Made with no compromises, just high welfare meat from british farms, packed in completely compostable packaging with a huge dollop of love. ✔ Exquisite recipes, high welfare meat from British Farms ✔ Plastic-free, beautiful compostable packaging ✔ Certified B-Corp, multi-award winning trailblazers ✔ Vet approved. Complete & veg free recipes available ✔ Next day delivery nationwide, subscribe or order once ✔ One tree planted for every subscription

Why Naturaw?

Écrit par l'entreprise

Exceptional raw dog food, with a conscience
We’re incredibly passionate about ethically sourcing the best quality human grade ingredients for our raw food. We make it in our state of the art kitchen in Yorkshire using our own self-generated solar power, and pack it in plastic free, fully compostable, sustainable & beautiful packaging. Did we mention we are the first raw food manufacturer in the whole world to be a certified B-Corp?
The highest rated dog food in the UK
Our exquisite Forage complete range is rated 97% on leading independent review and nutrition advice site All About Dog Food. Out of 1600+ foods there are none higher.
High welfare ingredients
We use a high proportion of Free Range & Organic meat, nothing is battery farmed and we only use pre-stunned animals. We take animal welfare seriously (our human founders are actually vegetarian!) and believe if we are going to feed our carnivorous companions an appropriate diet we should do so with as much care and respect as possible to the meat within it.
Plastic-free packaging
No more piles of plastic tubs. We only use ground breaking home compostable and sustainable packaging. Our trays are made from wood fibres in Europe (not sugarcane shipped around the world) and the non-stick coating on them is a propietry blend of completely compostable bio film. Our cardboard sleeves are printed in vegetable based inks and are carbon offset.
Purpose led
The food itself sets us apart but there’s more to it than just that. We are founded and staffed by people who actually care about dogs, it’s not just a business to us (we started making our own food solely for our own dogs) and we also make all our own food in our solar powered Yorkshire kitchen, we don’t just stick a label on someone else's.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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4,6

Tous les avis

(1 121)

252 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent quality food my dog…

Excellent quality food my dog absolutely loves it! Fantastic customer service too!

10 août 2026
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Réponse de Naturaw

Thank you for choosing Naturaw - We’re delighted to hear that your dog absolutely love our meals, and it’s wonderful to know you’ve been happy with our customer service too.

Noté 5 sur 5 étoiles

Very high quality product and great…

Very high quality product and great recipes, super healthy and pup loves it. Best food I have found. Strongly recommend.

5 août 2026
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Réponse de Naturaw

We’re delighted to hear that you’re so happy with the quality of our recipes, and that your pup loves their Naturaw meals too! It means a lot to know you’ve found a food you’re so happy with. Thank you for recommending Naturaw! ❤️

Noté 5 sur 5 étoiles

This company does great quality raw dog…

This company does great quality raw dog food,my 2 love it.
Used them for a while now but sadly they have become allergic to beef,turkey and chicken and as most of their meat are the above proteins I have had to find a different supplier who do a wider range.
The quality tho is really good as is the service,staff are really helpful.
I would definitely recommend them.

31 juillet 2026
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Réponse de Naturaw

Thank you so much for your lovely review and for recommending Naturaw! 🐾 We’re really pleased to hear that your two have enjoyed our food and that you’ve been happy with the quality, service and support from our team.

Noté 4 sur 5 étoiles

I've been a customer for some time now…

I've been a customer for some time now and I wouldn't change that. Excellent ethical company and varied choice.

6 août 2026
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Réponse de Naturaw

Thank you for being a long-standing customer and for your feedback. We’re delighted to hear you enjoy our range and appreciate our ethical values. Thanks for choosing Naturaw!

Noté 5 sur 5 étoiles

Pawfect in everyway

Pawfect in everyway
We love the food, hoomum loves the eco credentials. Win win

6 août 2026
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Réponse de Naturaw

Sounds like a win-win to us too! 😄 Thanks so much for the lovely feedback — we’re delighted you’re both so happy!

Noté 5 sur 5 étoiles

My 3 spaniels love the raw varieties

My 3 spaniels love the raw varieties. I've tried several brands over the years and this is by far the best. Good consistency, well packaged in environmently friendly packaging and competitively priced.
Yes you can find cheaper, but the quality of ingredients is poor in comparison.

5 août 2026
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Réponse de Naturaw

Thank you so much for the lovely feedback! We’re thrilled to hear your three spaniels are enjoying the variety, and that you appreciate the quality, packaging and value. 🐾

Noté 5 sur 5 étoiles

Great food …

Great food and service

10 août 2026
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Réponse de Naturaw

We’re really pleased to hear that you enjoyed the food, although we’re sorry to hear that you felt your experience with our customer service didn't meet your expectations on this occasion.

We’re very proud that our customer service is something we’re often complimented on, and fortunate enough to have received many 5-star reviews based on the service provided. That said, we take your comments on board and we have already reached out to you directly to better understand what happened and, hopefully, find a positive resolution.

Noté 4 sur 5 étoiles

I am so glad I have found naturaw

I am so glad I have found naturaw, our dog loves their food, and he has a sensitive stomach so we have to be careful, as he has not reacted well to other brands. I really like the loyalty program, it's a really nice touch, and nice to know soon our little man will be getting free treats with every order. I also really like how quickly the delivery comes, as sometimes I can be a bit disorganised and think I have more food in the freezer than I do.
On the customer service side, I had to contact the team at the weekend as I was not going to be around on the delivery day and had a bit of a panic. They came back to me first thing on Monday and had changed the date for me, which I really did appreciate.
The only bit of feedback I would give is I find the subscription side of the website a bit confusing, I'm not sure how to completely delete items from my subscription, but maybe that is me, and I am missing something.
Overall very happy and will continue to be a customer for the foreseeable.

4 août 2026
Avis spontané
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Réponse de Naturaw

We’re so pleased to hear you’ve found Naturaw and that your dog is enjoying his food! 🐾 It’s also fantastic to know our loyalty rewards, speedy delivery and customer service have been helpful.

We really appreciate your feedback on the subscription side of the website too - if you need any assistance please don't hesitate to get in touch with our team on woof@naturaw.co.uk and they will be more than happy to help!

Noté 5 sur 5 étoiles

My dogs love this food and I have been…

My dogs love this food and I have been feeding them it for many years now, have tried others but always come back to Naturaw. Wonderful food,and love the company and it's ethics.

27 juillet 2026
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Réponse de Naturaw

Thank you so much for your continued support! 🐾 It means a lot to hear that your dogs have been enjoying Naturaw for so many years and that you love our food, values and ethics. Thanks for always coming back to us!

Noté 3 sur 5 étoiles

Naturaw delivery

Their customer service and delivery serbice is fairly good, the meat it's okay if your dog doesn't have allergies or things like that, and if you don't want organic grass fed meat. They've discontinued a few recipes over the last few months, and most of them were free range. But it's probably one of the best brand i tried, the meat doesn't stink like many other brands out there, and my dogs liked it. If your dog has allergies, stay away from it.

22 juillet 2026
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Réponse de Naturaw

Thank you for taking the time to leave your review. We were surprised to see a 3-star rating and would appreciate it if you could clarify what led to your score.

We can see you are a long standing customer that has been ordering weekly for over 12 months, you've mentioned that we're probably the best brand you've tried, that your dog enjoys our food, and that you appreciate the fact that our mince isn't overly aromatic. Given your positive comments, we'd love to understand what we could have done better.

We take great pride in our ethical standards and commitment to animal welfare. All of our ingredients are sourced from free-range and grass-fed animals as a minimum, and we currently offer 32 different recipes to suit a wide variety of dogs requirements, including those with food sensitivities and intolerances.

For this reason, we feel it's a little unfair to suggest that customers with dogs who have allergies should avoid our brand. Our extensive range is specifically designed to provide suitable options for dogs with a variety of dietary needs. If you've had difficulty finding the right recipe for your own dog, we'd be delighted to help. Our Customer Care team is always happy to offer personalised guidance and recommend the most suitable products.

In terms of our range, we've only recently discontinued two recipes: All Chicken and Lamb & Duck. The good news is that All Chicken will be returning soon. All Turkey has not been discontinued, we're currently sourcing the high-quality free-range ingredients needed for the recipe, and we look forward to making it available again as soon as possible.

Noté 5 sur 5 étoiles

My fussy dog is their biggest fan!

Decided to try my fussy dog on a raw diet as she was struggling with allergies on her previous subscription (non raw) . She was pretty unimpressed with a couple of other brands, so we tried Natureraw and OMG, she inhales this food. For the first time in 6 years, she cleans her bowl every feed. Service was super fast and variety of flavours was also good. And yes, her allergies are no longer an issue after 3 weeks

22 juillet 2026
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Réponse de Naturaw

Oh wow! We love hearing this! 🐾💚 It’s fantastic to know your fussy girl is finally clearing her bowl and enjoying her meals. We’re also so pleased to hear you’ve seen an improvement with her allergies. Thanks so much for giving Naturaw a try and for your lovely feedback!

Noté 5 sur 5 étoiles

★★★★★ Fantastic raw food, my dog loves it

I've been feeding Naturaw to my Australian Cattle Dog for a while now and couldn't be happier. His coat is noticeably glossier, his energy levels are great, and he's always excited at mealtimes — which says a lot for a fairly food-motivated breed! The quality of the ingredients is obvious, and it's clear a lot of care goes into sourcing and preparing it properly.

It's reassuring as an owner to know exactly what's going into my dog's diet rather than relying on heavily processed alternatives. Delivery and packaging have always been reliable too. Highly recommend Naturaw to anyone considering raw feeding.

16 juillet 2026
Noté 4 sur 5 étoiles

Great but please widen complete range

Youre reliable, website is flexible with ability to control orders and subscriptions, food seems to be good quality and well sourced and I really appreciate the transparency on ingredients.
A plea - my dog doesnt do so well with poultry and especially chicken. There are very few complete options that dont have poultry in - forage venison is the only one, and then there are forage beef and real simple duck that dont contain chicken but are still poultry. I so wish you could add more that dont have chicken/turkey in. Id pay a bit extra...

6 juillet 2026
Noté 5 sur 5 étoiles

New customer to raw feeding

New customer to raw feeding, and so far impressed with the variety and quality of the Forage range. My 14 year-old German Shepherd/Collie cross relishes every meal. Satisfying to purchase from such an ethical company. Service and delivery excellent.

2 juillet 2026

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