NavaFresh United Kingdom Avis 181

TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have been taking this product for two months now after recommendation from a guy I met on holiday. It has been brilliant for me as a very active 72 year old! I now wake up free from joint pain and can... Voir plus

Noté 5 sur 5 étoiles

I was kept updated regarding my delivery status which was helpful and reassuring. I bought this for my mom and had to give it time to see if it worked. She says that it's really helping her and she... Voir plus

Noté 5 sur 5 étoiles

Navafresh is the only place I can get Mr. Poonjiaji's Ship Brand curry powder -- the only curry powder I ever use. With the addition of onion, tomatoes, fresh chilis, a few whole toasted jeera seed... Voir plus

Noté 1 sur 5 étoiles

They sent me one small packet of popcorn for £40. Apparently that's acceptable because that's what they listed - doesn't matter that they implied it was an entire box. Scam site. Avoid. Edit: No you... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

181 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 1 sur 5 étoiles

I paid $209.00 for these overprices ripoff

have already wrote review that somehow got lost on this , DO NOT TRUST THIS COMPANY, I had ordered 5 kilos of 5 top millet flour , and 5 kilos of millet grain, all of the millet flour in jar is 1lb 10oz , 8 ounces short, not single jar is one kilo , and in grain bag of barnyard is missing, the UPS parcel clearly stated 9 kilos , I send the the pic of my receipt and video, they continue to give me runaround , and finally offered me a voucher , that would mean I would be forced to do business with them again , and pay shipping again, HDC NavaFresh in USA as company lack the integrity , to either return my money for or send the missing items , do NOT trust them . I ordered it on oct 2nd 22, cost $209, it arrived on 18th every item short flour 8 ounces short in each jar and bag of barnyard my order number was51121= I have the video and pics if I could upload on this I would , to save someone else from dealing with this expensive unethical company, I HAVE upload video short,(NavaFresh HDC Siridhanya for USA.) on utube .
this is their adrress , DO NOT TRUST THESE PEOPLE
NavaFresh
Handelnine Global LLC
16192, Coastal Highway
Lewes, DE 19958, USA
WATCH THE UTUBE VIDEO titled
NavaFresh HDC Siridhanya for USA.

the reply below from company they forgot to mention, that they want me to pay shipping AGAIN with their product , if and when I decide to pay the shipping 2nd time for getting all the products I got short-changed for in first place I will remove this and video of utube

9 octobre 2022
Avis spontané
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Réponse de NavaFresh United Kingdom

Hi Rekha,

We understand that you were not happy with the product delivered to you. We have proceeded to carry out a partial refund through voucher as agreed. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions are taken. We do hope you will give us another chance in the near future.

regards,
Swapnil

Noté 5 sur 5 étoiles

Easy purchase

Easy purchase, good price and fast efficient delivery. Highly recommended seller, will buy from them again.

19 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Navafresh for my favourite curry powder

Navafresh is the only place I can get Mr. Poonjiaji's Ship Brand curry powder -- the only curry powder I ever use. With the addition of onion, tomatoes, fresh chilis, a few whole toasted jeera seeds and a good pinch of hing, it makes a perfect masala for vegetables.

Navafresh deliveries are fast and efficient.

22 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Used to be good

Used to love Navafresh. But over the last 3 months, the same products I used to order have gone up in price by 300%. The price in India has remained unchanged. When I reached out to ask why, I got the most generic and unhelpful answer saying that it was a demand/supply fluctuation, customs charges etc. Shipping costs are the same, product availability and pricing is the same, clearly this is price gouging at its worst. Used to be loyal to this brand but I'll be staying away from them now. My order numbers are #2459, #2106, #1880, #1785.

23 mai 2022
Avis spontané
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Réponse de NavaFresh United Kingdom

Hi Vineet,

Thank you for your review.

I understand your concern about the price. Our prices are subject to change, it does include customs charges.

I have forwarded your feedback to our team so they could evaluate it.

Regards,
Lavina

Noté 4 sur 5 étoiles

Super service

15 avril 2022
Avis spontané
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Réponse de NavaFresh United Kingdom

Hi Jarl,

We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.

Regards,
Lavina

Noté 5 sur 5 étoiles

Good thank you except for slow delivery

28 mars 2022
Avis spontané
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Réponse de NavaFresh United Kingdom

Hi Lorna,

Thank you for your review. We acknowledge that your order was delayed due to slight delay with the courier partner. We have reached out to the courier partner and they received higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future.

We do hope you will give us another chance to serve you better.

Regards,
Lavina

Noté 5 sur 5 étoiles

User friendly site and good deals

User friendly site and good deals. value for money bundles. Reasonable shipping rates.

22 mars 2022
Avis spontané
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Réponse de NavaFresh United Kingdom

Hi Rajat,

We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.

Regards,
Lavina

Noté 5 sur 5 étoiles

First one in the UK to actually get me…

First one in the UK to actually get me this ghee all the way from Bengal. Well done.

15 mars 2022
Avis spontané
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Réponse de NavaFresh United Kingdom

Hi Rohit,

Thank you, for such kind words. Your appreciation means a lot to us. It encourages & motivates our team to improve the quality of work.

Everyone needs encouragement and your way of responding to us is very nice.

Regards,
Lavina

Noté 5 sur 5 étoiles

Prompt delivery and product as…

Prompt delivery and product as described. Useful updates on order progress

14 mars 2022
Avis spontané
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Réponse de NavaFresh United Kingdom

Hi Jeff,

Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.

Regards,
Lavina

Noté 5 sur 5 étoiles

Excellent and fast delivery with good…

Excellent and fast delivery with good communication

9 mars 2022
Avis spontané
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Réponse de NavaFresh United Kingdom

Dear Mr Sawbridge,

Thank you so much for the kind words and encouragement. Your words really made our day. Our whole team sends you warm regards and looks forward to serving you again soon :)

Regards,
Lavina

Noté 5 sur 5 étoiles

Good price

Good price, one of just a few stockists, speedy delivery

9 mars 2022
Avis spontané
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Réponse de NavaFresh United Kingdom

Hi David,

Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.

Regards,
Lavina

Noté 4 sur 5 étoiles

Amazing quality Indian chocolates in UK

First time I ordered via Navafresh and the overall experience was good. Lot of options to find Indian sweets(toffee/chocolates) especially childhood sweets.
Only one concern i have is that you have to order in big quantity and items are quite expensive. The delivery time is longer than usual as the items came directly from India which is a bit misleading as from website i was under the impression its all stocked in UK but saying that they do clarify next to items the estimated delivery time.
Also one of the most impressive thing was that all the items were recently manufactured that means a long best before or expiry date as there are some websites in UK that sell indian chocolates that are either expired or about to go past the expiry date.
Overall I am happy with my first order and will be back hopefully in future too.

9 mars 2022
Avis spontané
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Réponse de NavaFresh United Kingdom

Hi JD,

Thank you for such kind words. Your appreciation means a lot to us. It helps our team to work with courage and sincerity. Even this encourages them to bring variation and improve the quality of work.

Regards,
Lavina

Noté 1 sur 5 étoiles

Dishonest traders. Do not use

I placed an initial order with Navafresh early December. The order took over a month to arrive and I had to keep chasing them up the whole time. When it did arrive only half of the order was sent! I contacted them straight away and was told they would send me the missing items. I received no dispatch notification so again chased them and another month later was told I would be refunded. I had to chase this a week later and again the following week and the following week. I am still waiting for the refund >:( AWFUL COMPANY DO NOT USE!!
Since writing this review they have responded to say that they refunded my payment. I have closely checked my account and can confirm that NO such refund was made. I do not retract my original review. This company is dishonest, do not use them.

26 février 2022
Avis spontané
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Réponse de NavaFresh United Kingdom

Hi Jools,

Thank you for your review.

We acknowledge that because of an error at our warehouse, a part of your order was missed. We have processed a refund for your order and put in place a review process at the warehouse which will ensure that such errors are minimized going forward. I have sent an email to your registered email ID offering a resolution, I would request you to liaise with me over the same email thread.

We hope you will give us another chance in the near future.

Regards,
Lavina

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