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Lisez les avis des autres

Noté 3 sur 5 étoiles

The buying process was easy. The prices were competitive. The only let down was the courier they chose to use which was ARAMEX. I would rate NEWPACK higher if they used a more reliable Courier to d... Voir plus

Noté 5 sur 5 étoiles

Easy process to purchase. The boxes are good quality and were despatched quickly. Kept informed via email re progress. Bought online and as there have been no problems there has been no need for furth... Voir plus

Noté 3 sur 5 étoiles

Unfortunately I ordered some boxes which I thought the measurements were taken from the inside of the box as I had read that somewhere, however, they weren't and didn't fit what I needed them for and... Voir plus

Noté 2 sur 5 étoiles

Took about 4-5 business days to process the order. I still haven’t received my package, yet you are asking for feedback. Just shows how poor the service is doesn’t it!

À propos de l'entreprise

  1. Entreprise de packaging
  2. aussi dans
  3. Fournisseur d'enveloppes
  4. Fournisseur de cartouches d'encre
  5. Magasin d'articles d'emballage

Écrit par l'entreprise

Fulfill all your packaging needs at one place with New Pack’s packaging supplies online store. At New Pack, we simplify the process of obtaining packaging material for variable needs. No need of going to a packaging store and carrying a heavy payload back to your home. Simply sift through our wide range of packaging supplies online and buy them with a click of a button! We deal in wholesale packaging supplies for all your packaging needs. May it be moving to a new house, stacking away unused items or moving articles from one city to another. Get everything you need from cardboard mailing boxes to tapes and bubble wraps.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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3,6

Tous les avis

(154)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

I think product eftpos roll can be…

I think product eftpos roll can be improved as the roll paper was thick and less shiny then other we have used , ink was getting faded as well

20 avril 2021
Logo de NewPack

Réponse de NewPack

hi

Thanks for your Review . Our product team is looking into this issue as this is the first ever problem we have faced with the quality of this product . Rest assure we will get the whole lot tested .

Regards
Team Newpack

Noté 1 sur 5 étoiles

When I made the order I’ve put the…

When I made the order I’ve put the correct address for delivery. When they shipped the package they missed the unit number and the package have returned to the sender. It’s been 15 days that I’m trying to contact them to have a position about this situation but no reply. The only email I got back was saying they were returning from the Easter holidays on Wednesday and the team would get back to me, but 3 emails I’ve sent later and none of them have get back to me. The worst customer service ever.

18 avril 2021
Logo de NewPack

Réponse de NewPack

Hi livia

Thanks for your feedback . Unfortunately this situation was due to error while writing your address . Suite number was written under the addrress line as we use AUSPOST software to correct the address ,In this case software corrected it to your street address . In future we would request you to please write suite number on the top and this mistake can be avoided . we are sorry you had to go through this as we are known for fast and reliable delivery . Your order was sent again and have already been delivered

Regards
Team Newpack

Noté 5 sur 5 étoiles

Great product

Great product, good customer service and very fast shipping. I have no hesitation recommending this business.

23 mars 2021
Avis spontané
Noté 2 sur 5 étoiles

Delivery company poor

Delivery company poor. Had notification my item was out for delivery one day and it never showed up. Came late the next evening. No notifications. No response from newpack when I complained about their delivery company.

2 février 2021
Noté 3 sur 5 étoiles

Measurements mix up

Unfortunately I ordered some boxes which I thought the measurements were taken from the inside of the box as I had read that somewhere, however, they weren't and didn't fit what I needed them for and I had to re-order some other boxes.
The good things are that the orders arrived quickly and when I called about the measurement mistake, they were happy to have the boxes returned and refunded. I decided to keep them as I will be able to use them for other stuff. I will use Newpack again, as now I know how the measurements work.

17 décembre 2020

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