Nicky Robin Memorial Jewellery Avis 

287
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Quality products, great service. Not the cheapest but you get what you pay for. Asked whether a pendant could be supplied with a slightly larger chain - unfortunately not. Still ordered but now purcha... Voir plus

Noté 5 sur 5 étoiles

I recommend nicky robin for memorial jewellry i have had a ring necklace and earrings done and they are beautiful i am very pleased thank you nicky robin

Noté 5 sur 5 étoiles

A great user experience from start to finish. The website was very easy use to find the perfect item, and all the options for the final spec were very clear. The instructions on how to send off the as... Voir plus

Noté 5 sur 5 étoiles

From seeing how stunning the necklace looked on the website, to receiving my keepsake. It was absolutely beautiful and blew me away. The packaging was beautiful and carefully placed inside my locket w... Voir plus

À propos de l'entreprise

  1. Joaillier
  2. aussi dans
  3. Bijouterie
  4. Fabricant de bijoux

Écrit par l'entreprise

Nicky Robin design a range of beautiful memorial jewellery, including cremation ashes jewellery specially crafted to preserve a loved ones ashes. We are also able to create jewellery in remembrance of a beloved pet and incorporate hair and fur into our jewellery pieces too. Based in the UK, we design and manufacture our pieces to your specifications.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

287 avis

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(287)

71 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I lost my baby and being a very…

I lost my baby and being a very sensitive and personal gift Nicky didn't disappoint.
The jewerly is beautiful and having her aches on show with some glitter to give it a small sparkle is so nice. Communication was great throughout the whole process.
Love the necklace thank you

5 décembre 2023
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Réponse de Nicky Robin Memorial Jewellery

You are very welcome. It was an honour to be chosen to create such a delicate memorial piece for you and we are so pleased that you are happy with it and have your beautiful baby with you.

Noté 5 sur 5 étoiles

Beautiful jewellery and great customer…

Beautiful jewellery and great customer service

30 novembre 2023
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Réponse de Nicky Robin Memorial Jewellery

Thank you very much. Offering our customers great customer service and quality are very important so it is lovely when we read reviews that acknowledge this.

Noté 5 sur 5 étoiles

Great choice of jewellery

Great choice of jewellery. The experience was smooth from choosing the design to sending off the ashes.
I’m really happy with the quality of the piece.
Great customer service.

24 novembre 2023
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Réponse de Nicky Robin Memorial Jewellery

Thank you very much. We are pleased that you are happy with the quality of our pieces and you found the while experience smooth with great customer service. This is so important in such as delicate time.

Noté 5 sur 5 étoiles

My Inclusion jewellery

My jewellery was received very promptly and is absolutely beautiful. I would definitely recommend Nicky Robin Memorial Jewellery 100%! 👏🏻🥰😁

6 décembre 2023
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Réponse de Nicky Robin Memorial Jewellery

Thank you very much for your recommendation. We are so pleased to hear that you are happy with the jewellery we made for you.

Noté 5 sur 5 étoiles

Better than I ever imagined…

After recently and suddenly losing my dad I knew I wanted something to keep forever to wear everyday. I came across Nicky Robin and immediately fell in love with this ring as it was like no other I had seen. From sending the ashes off, to receiving the completed ring back was only 5 working days, absolutely incredible. The ring itself is just better than anything I expected and it’s just perfect. I am thinking of ordering some more jewellery & have already recommended to you to other members of my family who love my ring as much as I do. Thank you so much ⭐️⭐️⭐️⭐️⭐️

30 novembre 2023
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Réponse de Nicky Robin Memorial Jewellery

You are very welcome. We are so happy to read that you had received such a prompt and respectful service and that the memorial ring made for your was perfect. Thank you so much for taking the time to write such a lovely review it really means a lot to us and reassures us that we are doing all we can for our customers during such a sensitive time.

Noté 5 sur 5 étoiles

AMAZING PERSONAL EX

I can’t thank this business enough for all they do. Simply amazing!

30 novembre 2023
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Réponse de Nicky Robin Memorial Jewellery

Thank you very much. That means the world to us.

Noté 5 sur 5 étoiles

I had two charms made from my father's…

I had two charms made from my father's and grandmother's ashes. They are absolutely beautiful and so well made. If being given as a gift they arrive with exceptional packaging. Please feel confident that this lady will produce a very precious keepsake for you.

14 novembre 2023
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Réponse de Nicky Robin Memorial Jewellery

Thank you Sarah. We really appreciate your review and are so happy to hear that the charms you had received were absolutely beautiful and you were happy with our service,

Noté 5 sur 5 étoiles

Exactly what I wanted everything was…

Exactly what I wanted everything was done with care and attention

21 novembre 2023
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Réponse de Nicky Robin Memorial Jewellery

Thank you Wendy. We are really pleased that you were happy with the service and product received from us.

Noté 5 sur 5 étoiles

Just received my ring it's absolutely…

Just received my ring it's absolutely beautiful love it ..it made me cry .
It's got my dad's ashes in .
Thank you so much 💗

15 novembre 2023
Avis spontané
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Réponse de Nicky Robin Memorial Jewellery

You are very welcome. It was our pleasure to create your beautiful ring for you and hope it is bringing much comfort having your dad close to you.

Noté 2 sur 5 étoiles

Very cheap looking not what I expected

Very cheap looking like somthing out of a cracker thin and not nice

8 novembre 2023
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Réponse de Nicky Robin Memorial Jewellery

Hi Jane, We are very sorry to hear that. This particular ring is a stacker ring representative of it having a slim band and that is why it is thin as our website image represents it to be. It is made from 925 Sterling Silver so isn't made from cheap materials and has been very popular with great reviews on this. It's is such a shame you were not happy with it and hope you will come to love it as it is a beautiful ring.

Noté 5 sur 5 étoiles

Really easy ordering

Really easy ordering, super helpful staff kept me informed all along.

18 octobre 2023
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Réponse de Nicky Robin Memorial Jewellery

Thank you very much. It is lovely to read that you found ordering easy and you had received excellent service.

Noté 5 sur 5 étoiles

I am absolutely in love with the ring I…

I am absolutely in love with the ring I had made, beautiful & of course it means so much. Very quick service from start to finish. I didn't need to contact customer service but I am sure if I'd need to, they would have been most helpful. I would recommend them to anyone

24 octobre 2023
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Réponse de Nicky Robin Memorial Jewellery

That is a lovely review Suzanne. Thank you very much. We're happy that you love your ring and you would recommend us

Noté 5 sur 5 étoiles

Communication was quick and efficient

Communication was quick and efficient. So pleased with my earrings

18 octobre 2023
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Réponse de Nicky Robin Memorial Jewellery

Hi Hayley, Thank you very much for taking the time to write a review. We are pleased that you received great service and you are happy with your earrings

Noté 3 sur 5 étoiles

The Jewellery was great but the…

The Jewellery was great but the persistent emails asking for reviews at this time isn't so nice.

29 septembre 2023
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Réponse de Nicky Robin Memorial Jewellery

Hi James,

Thank you for taking the time to leave us a review.

We are sorry to hear that you have received a few email requests. After looking into this, it seems that the requests were sent for each item purchased as our system (especially for our website) places individual reviews on product pages so customers can rate and read the reviews for that specific product rather than some that offer reviews spread across the whole site, that are not related to products.

We have taken your feedback on board and although we are unable to change the type of request setup, we have amended the timescale in which review requests are sent so that these are not received altogether.

Apologies again if this has caused you upset as this was certainly not our intention.

Noté 5 sur 5 étoiles

Professional Service from start to finish

I had researched a number of companies before placing my order. I am so pleased I chose Nicky Robin. Not only was the design what I was looking for but the service has also been excellent. I have been kept up to date throughout the process. The charms are beautiful, they very well made and came very neatly and professionally packaged. I am really pleased with my precious purchase.

29 septembre 2023
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Réponse de Nicky Robin Memorial Jewellery

That is so great to hear and we were honoured that you chose us to create your jewellery for you. It is also great to hear that you had received excellent service from us. We want to thank you for taking the time to leave a review

Noté 5 sur 5 étoiles

Great company would recommend

From start to finish the company is so caring and sensitive in each and every way. I’ve ordered a few things now and I wouldn’t even look elsewhere. Always there when you need to ask a question and every time the turnaround has been so quick. I appreciate this company and would recommend to everyone.

29 septembre 2023
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Réponse de Nicky Robin Memorial Jewellery

That is so lovely Luke. It was a pleasure to create your pieces for you and we are pleased that you received excellent customer service. Thank you very much for taking the time to leave a review and for you recommendations

Noté 5 sur 5 étoiles

Amazing service and beautiful jewellery

Fantastic service from start to finish. My necklace is beautiful and I will treasure it always

22 septembre 2023
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Réponse de Nicky Robin Memorial Jewellery

That is so lovely to read Natasha. We are pleased that you love your necklace and hope it is bringing great comfort to you

Noté 5 sur 5 étoiles

Excellent service

Excellent service throughout the whole process. Friendly and professional. Couldn’t fault a thing. Would highly recommend.

7 septembre 2023
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Réponse de Nicky Robin Memorial Jewellery

That is lovely to read and we are pleased to hear that you had received excellent service from us. Thank you for your review and recommendation

Noté 5 sur 5 étoiles

Simply perfect!

The pack arrived very quickly and the instructions were clear and understandable on how to send your ashes/hair/fur back off. The fact that there were no hidden postage fees was also great.
Once they’ve received your pack they email you and let you know. They then let you know once it’s made and on its way to you. The communication is very professional and very good.
The necklace I ordered arrived nice and quick. This worried me a little at first due to how quick it was but that feeling soon disappeared once I opened the beautiful packaging to find an absolutely gorgeous necklace with my fur babies ashes and fur clearly visible. The way they created it is amazing. It’s not just thrown in. You can tell that a great deal of care has gone into making this memorial jewellery.
The necklace was more than I ever could of hoped for. It’s simply perfect!

If you’re thinking of ordering a piece of memorial jewellery then I would highly recommend using this company for it! Incredible.

6 septembre 2023
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Réponse de Nicky Robin Memorial Jewellery

You are very welcome and thank you so much for such a beautiful review. We are so pleased that you had an excellent experience with our company and that you were happy with your necklace. Wishing you great comfort

Noté 5 sur 5 étoiles

Excellent service! 💗

Great experience really thoughtful and touching. Presentation beautiful! Highly recommended! Excellent service quick turnaround!

6 septembre 2023
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Réponse de Nicky Robin Memorial Jewellery

Thank you Amy. Glad you received excellent service with our company and you were happy with your purchase from us

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