NordicaGolf Avis 

1 503
•
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

38 days and counting, 17 emails later still no product. Down approximately £200 will nothing to show for it. I ordered several shafts and some ferrules to the UK, waited a couple of we... Voir plus

Noté 4 sur 5 étoiles

package of parcel was good but the delivery status did not show on time for client to follow up

Noté 5 sur 5 étoiles

Ordered different shaft for Ping G400 7 Wood. 8 year old club, shaft arrived with correct adaptor and fitted easily. Very good value as well. Took 2 weeks to deliver, which i fully accept given He... Voir plus

Noté 1 sur 5 étoiles

This has been my worst online shopping experience. I paid for my golf clubs three weeks ago although the website promised delivery within 6–7 days. Moreover, the clubs are on the way to Norther... Voir plus

À propos de l'entreprise

  1. Club de golf

Informations provenant de diverses sources externes

We provide the largest selection of custom golf clubs and golf equipment like golf grips and golf shafts in Europe online. Nordica Golf offers golf equipment and custom golf clubs with high quality at low cost via the Internet. You can customize your golf clubs so they fit your specific needs


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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2,3

Tous les avis

(1 503)

32 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Awful communication

Awful communication with me for the delivery of a wedge I brought. I had to chase them to ask when my order would arrive for them to say when I brought the item it was off sale which the website didn’t state at the time.
I had to chase again to find out when it would be delivered to receive a very underwhelming reply.
From purchase to delivery was over two weeks.
Sorry but not good enough service.

15 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Never delivered my order

Never delivered my order. Had to battle to get my refund!

3 septembre 2023
Logo de NordicaGolf

Réponse de NordicaGolf

It was not sent since the customer changed the product on the order to a product on backorder.

The customer placed an order for a stiff shaft and sent us an email the same day asking us to change it to reg-flex which we did but this shaft was on backorder for 1-2 weeks. The customer then contacted us 1 week later and asked us to cancel the order which we did the day after.

Noté 1 sur 5 étoiles

Truly awful experience

Truly awful experience. Customer service is non-existent . I rang he number on their web site and it is a Solar Panel Company trying to sell you solar panels for your home. I ordered 3 shafts 2 weeks ago and everything was as described , product and delivery. Increased my order to complete the full set 5 shafts last week, no communication , when I pressed on the matter via email I got a shipping number and it showed they did nothing for 4 days from the day of my order, yet they promise 3/4 days to deliver. The package is now frozen in time , with no exact date for delivery.

23 août 2023
Avis spontané
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Réponse de NordicaGolf

The number on our site is correct so maybe you dailed the wrong number. Our phone hours are 8-11 am on weekdays which is also displayed on our site. Here is our contact info, https://www.nordicagolf.co.uk/contact-nordica

I can't see which product you have ordered since I dont have your order number. But if you buy an assambled shaft with adapter and grip or custom fitted golf clubs we need to assable it before it can be sent which takes 2-3 days normally. This information is also written on our site. Normally we send all orders the day after on weekdays the delivery is then 3-4 weekdays.

Noté 1 sur 5 étoiles

I ordered a shaft for my driver and…

I ordered a shaft for my driver and received it. However, I brought the wrong one so needed to send it back.
I sent this back on the 10/06/2023 and still haven’t received my refund !! I have emailed multiple times and have not received an email back.

19 juillet 2023
Avis spontané
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Réponse de NordicaGolf

We will refund all returns within 14 days after we have recieved it to our warehouse. Please contact our customer support.

Noté 1 sur 5 étoiles

Ordered a golf club from Nordica who…

Ordered a golf club from Nordica who accepted my money despite knowing it was out of stock. They failed to answer my email asking for update. They answered once I complained through paypal telling me item was still out of stock and were expecting more soon.
Not a way to run a business. I cancelled my order and eventually got a refund, therefore I would not recommend them on this basis.

24 juin 2023
Avis spontané
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Réponse de NordicaGolf

For some products we allow backorders but we also display this stock status on the product page, the cart and in the order confirmation.

Noté 1 sur 5 étoiles

Do not use this company you will loose your money.

Do not use this company you will loose your money!!!
One big joke - money down the drain.
Over six weeks to get one golf shaft or a refund.
Customer Service totally appalling, non existing.
Thieving people's money that's what this is.
John - Berkshire, England

12 juillet 2023
Avis spontané
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Réponse de NordicaGolf

If you order a product that is on backorder we display the stock status with a estimated delivery time on the product page, cart and in the order confirmation. Normally it can take 1-4 weeks to get it in stock but some shafts can also be delayed from the manufactorer in high season when the demand is higher then normal. Customers can cancel their order at any time and our customer serive replies within 48h on weekdays.

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