We bought our Polytunnel and Fruit cage in 2013,both very well made and lasted thoroughout the years until the recent Storms hit us here in the Far North of Scotland causing damage. The sales team wer... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Super helpful, great poly tunnel which my horses love & quick delivery. Also really responsive when I ordered the wrong size: changed and reimbursed the balance without quibble. The poly tunnel has be... Voir plus
L'entreprise a répondu
Nearly four years ago, we bought a “rugged” polytunnel, which had sturdier hoop metalwork, as we are at the junction of two valleys that get hammered by gales from time to time. The tunnel was easy t... Voir plus
L'entreprise a répondu
Dealing with this company has been a pleasure. Just erecting my 2nd Northern Polytunnel (Hobby Easy Build). My first one still going strong after about 15 years. Product quality along with great custo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re a family-run team of polytunnel specialists based in Lancashire, with over 50 years’ experience designing and manufacturing high-quality growing structures. From domestic garden polytunnels and allotment covers to commercial multi-span polytunnels and livestock shelters, we’re proud to support growers of every kind, whether you’re growing tomatoes in your back garden or running a large-scale horticultural business. We design, manufacture, and dispatch everything in-house from our UK site, meaning we can keep quality high, costs fair, and lead times short. And because we’re growers ourselves, we know how important strength, simplicity, and reliability are. That’s why our EasyBuild Polytunnel was developed to be our toughest, most user-friendly design yet, with features like oval steel tubes, aluminium sliding doors, and a fully modular, tool-free build system. We also supply specialist covers, replacement polytunnel plastic, ventilation kits, doors, accessories, and spare parts, so whether you're building from scratch or tackling a repair, we’ve got you covered. Our customers range from schools and community gardens to professional growers, garden centres, and research facilities. If you need advice, our expert team is always on hand to guide you. Key product areas: Garden & allotment polytunnels Commercial single-span & multi-span polytunnels Replacement polytunnel covers & repair kits Livestock & storage shelters Polytunnel ventilation systems Polytunnel refurbishment and repair services Trusted since 1969. Made in Britain, built to last.
Coordonnées de contact
Northern Polytunnels, Mill Green, BB8 0TA, Colne, Royaume-Uni
- 01282 873120
- sales@npstructures.co.uk
- www.northernpolytunnels.co.uk
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good quality polytunnel
Good quality product. Delivered in good time. Straightforward to construct with clear instructions and a very helpful video on the website. All parts clearly packaged and numbered. Good communication with company.
27 février 2023
Réponse de Northern Polytunnels
Thank you for your excellent review. we hope you enjoy your new fruit cage.
We are a small charity running a community allotment
We are a small charity running a community allotment, we received funding for a polytunnel but were total novices as to which polytunnel was best for us and even how to put one up. Thanks to Tom at Northern Polytunnels, who helped us decide which polytunnel would be best for our circumstances but also very reassuring in regards to the actual construction of the polytunnel. Thanks Tom, the order is in.
8 mars 2023
Avis spontané
Réponse de Northern Polytunnels
Thank you for taking the time to write this fabulous review. I will be sure to pass your thanks onto Tom.
Excellent product for water collection
Good communication, delivered timely. Excellent product for water collection from poly tunnel into a barrel.
22 février 2023
Réponse de Northern Polytunnels
Thank you for taking the time to write us a lovely review.
Réponse de Northern Polytunnels
Thanks Raymond, much appreciated
Réponse de Northern Polytunnels
Thank you
Very good and quick
19 février 2023
Northern Polytunnels sent the correct…
Northern Polytunnels sent the correct order to the correct address in a timely fashion. I'm very happy with the new cover, and hope it survives many storms.
18 février 2023
Really good web site
Really good web site. The cover size calculator was excellent. Fast and efficient service and delivery to the Isle of Wight.
25 février 2023
Réponse de Northern Polytunnels
Really pleased that you find the size calculator helpful. Thank you for your review.
Great delivery/ customer service
Great delivery/ customer service
Our order was well packaged with prompt delivery
Our items were of very good quality:
Polytunnel cover and tape
Very good instruction video
25 février 2023
Customer service is very good
Customer service is very good. Helpful and friendly advice given promptly. Delivery cost for the items I ordered were high but they did arrive promptly.
9 février 2023
Very straight forward
Very straight forward, easy company to deal with. No guff, just sound advice on how to use their product.
30 janvier 2023
Great service
Dealing with this company has been a pleasure. Just erecting my 2nd Northern Polytunnel (Hobby Easy Build). My first one still going strong after about 15 years. Product quality along with great customer service and help from Serena have ensured that my next tunnel will also be a Northern Polytunnel.
14 février 2023
Avis spontané
Réponse de Northern Polytunnels
Hi Janet
Thanks for the great review, I'll pass this on to Serena, she'll be chuffed indeed
Avoid
Unhappy customer
Firstly, the instructions. They say if you can put together flat pack furniture then you can do the polytunnel. Wrong! Flat pack furniture has good instructions, naming and having a picture of each piece to use. Not this! You have to know what a collar and a hoop kit insert bracket and ridge tube plugs are without them helping you with any identification. Just a small drawing or picture would do. We are not all experts in the field of constructing a polytunnel!
In the end, it didn’t fit my existing raised bed so I asked to return it.
Yes, at my expense (fair enough I suppose) but I was then informed I would be charged a 15% restocking fee! Bit outdated that and in my opinion, just another way to wring money out of you
Amazon here I come! Free returns and no silly charges!
31 janvier 2023
Réponse de Northern Polytunnels
Hi Gill
Thank you for your review and for initially supporting a small family business that make the products in house (in the UK).
I apologise if the instructions don't suit, although there aren't any initial images for the pieces, every single step of the build has an image with a detailed instruction of how to assemble them. 6 pages in total but we'll certainly take your critique on board.
In terms of the restocking fee, this is a bespoke, made to order item with many individual parts which will all need to be restocked, which takes staff and time, unfortunately.
Great product
Great product. Polytunnel has been up for around 9 months now and has been perfect thus far. 4 stars but would be 5 star if the instruction manual/video gave clearer step by step instructions.
19 avril 2022
Highlander polytunnel
Very happy with my polytunnel. Great design. No faults found. Excellent customer service from Northen Polytunnels, helpful information provided regarding assembly.
6 décembre 2022
Réponse de Northern Polytunnels
Fab, thanks for your great review
Prompt delivery. Product not yet installed so no information on quality yet.
Prompt delivery but not yet used so no knowledge of quality yet.
9 janvier 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.