Placed a 178 order. I was given,applied, and input accepted at checkout for a 10% discount. Shipping was free. I hit the complete order and was charged 191. The 10% discount "disappeared " although it... Voir plus
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Their customer service is exceptional. I recieved my free productss samples so quickly. I received emails from them making sure they were sending the right size etc. I have not used all the products y... Voir plus
L'entreprise a répondu
Denies free sample requests until you make a purchase order. They clearly value money over their customers and their well-being. This is disgusting of a company to do seeing as I am disabled and need... Voir plus
Customer Service Representatives equal by far the product........ if a seller doesn't equal quality..... ........... NORTH SHORE IS THEIR PRODUCTAND THEY ENSURE SATISFACTION! if YOU want a Q... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
Coordonnées de contact
28000 N. Bradley Rd, 60048, Green Oaks, Etats-Unis
- 800-563-0161
- info@northshorecare.com
- www.northshorecare.com
3,7
Moyen
10 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Received the sample pack very quick
Received the sample pack very quick. Haven't tried the max pads yet because I am waiting for an opportune time.
24 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello David, thank you for taking the time to leave us such a wonderful review. I'm glad you received your samples quickly and was able to try a few. I do hope the other work out well for you! Please let us know if you need any additional assistance. We are always happy to help!
everything is done promptly and without…
everything is done promptly and without delay.. good service and excellent wipe..
24 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello, thank you for taking valuable time out of your day to leave feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
[https://www.northshorecare.com/]
So glad I found you!
Extremely pleased with your products and how quickly you ship. The quality is excellent. Sizing was accurate, too.
24 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
Order was easy to place
Order was easy to place. It arrived quickly as promised.
23 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
We really appreciate you taking the time out to share you experience with us. We consider ourselves fortunate to have you as our customer! We look forward to working with you again in the future!
I HAVE BEEN WAITING FOR ALMOST A WEEK…
I HAVE BEEN WAITING FOR ALMOST A WEEK FOR THE ITEM THAT I OREDERED TO ARRIVE. IT HAD TO BE SHIPPED TO WALLGREEENS , NOT MY HOME ADDRESS.!!!!!!!!! WHY????????
23 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello Carmelita,
Thank you for reaching out to us. I sincerely apologize for the inconvenience you experienced. We have made updates to our website and this appeared to be a rare glitch that affected your order. I understand the importance of receiving needed products in a timely manner. For that reason, I've processed a request to refund the freight cost for this order in the amount of $10.95. It will be processed within 1-2 business days. I thank you for giving us the opportunity to assist with your needs. I'm always happy to help!
---------------------------------------------------------------------------------------------------------------
Please feel free to reply to this email with any further questions or comments. We greatly value your feedback.
Our support hours are: (Central Time)
Weekdays: 6am to 10pm
Weekends: 8am to 8pm
For fastest response, please feel free to call or text 800-563-0161 during these support hours. We're always happy to help!
Sincerely,Cindy C[https://www.northshorecare.com/]NorthShore(TM) Be Dry. Be Confident. Be You. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjgwMDQ5MjUyOTksImRvbWFpbiI6Im5vcnRoc2hvcmVjYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjo1OTM5ODd9.PYyo04ctqECsv9eYv88yWAoUVN8iU5tdbJZV5v4e4ik] [https://www.northshorecare.com]NorthShore Care Supply | NorthShore.com [https://www.northshorecare.com] [http://support.northshorecare.com/helpdesk/tickets/www.NorthShoreCare.com]Phone or Text: (800) 563 – 0161Facebook Messenger [https://www.facebook.com/messages/t/northshorecaresupply]FB Messenger [https://www.northshorecare.com/images/fbmessengerincon10x10.png] [https://www.facebook.com/messages/t/northshorecaresupply]
Your prices are best when ordered…
Your prices are best when ordered direct - better than Amazon. Your products are superior, the speed of delivery excellent.
23 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Thank you so much for your kind words. We really appreciate you taking the time out to share you experience with us. We consider ourselves fortunate to have you as our customer! We look forward to working with you again in the future!
Dry 24/7's are fantastic!
Dry 24/7's are fantastic and they really do keep you dry.
22 juillet 2019
Avis spontané
The products is fair
22 juillet 2019
Avis spontané
Great Customer Service!
Requested two different samples of Northshore products to try. I was meet with great customer service and willingness to help me.
22 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Thank you so much for your kind words. We really appreciate you taking the time out to share you experience with us. We consider ourselves fortunate to have you as our customer! We look forward to working with you again in the future!
I have bought diapers from North Shore…
I have bought diapers from North Shore for about a year now. I like their products and you can't beat their diapers. The diapers are well made, and are decently priced.
Now they added an ABDL section which is great.
I hope they start selling different items as well.
19 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! I am so glad the products have worked out so well for you! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
The samples sent me arrived very…
The samples sent me arrived very quickly and at least one will be ordered
18 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello Ira, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Amazing diapers
I had to put my dad in a nursing home recently and was having trouble finding good diapers as he has been dealing with a bad rash. I was having trouble deciding and called them directly to ask questions. I spoke to a wonderful lady named Janet who was so nice and offered to send some samples. Imagine my surprise when I got a box full of samples. I was so surprised and was so happy I had already ordered some and they are such a nice quality and so so much better than what we were using. What a great and caring company
17 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello Meg, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Delivery was timely/Product is awesome
Delivery was timely. I will try using our neighborhood Walgreens next time now that I know that's maybe an option.
Product is awesome. Mom likes both the diaper brief and the pull ups.
15 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello Shen, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
everything was great no problems at all…
everything was great no problems at all only thing is I bought the wrong size way to big can't return already opened and tried them if I had the right size would love them
14 juillet 2019
Avis spontané
They have excellent products
They have excellent products, but the outstanding customer service is what will always keep me as a customer.
13 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
love these pads
Ordering was easy. Fast shipping. I use these pads for my dogs when I have to leave them in the house for an extended period of time. Very absorbent. Would order again.
12 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello Carol, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
I can't say enough good about this company!
NorthShore has been amazing since the first time I contacted them. From sending free samples so that we could find the correct size, to replacing a lost order (Fed Ex issue, not NorthShore's) and refunding the shipping cost since we didn't get it the next day like we normally do. They have excellent products, but the outstanding customer service is what will always keep me as a customer.
10 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Excellent quality
Excellent quality. My samples were very well made and fit
Just right. As far as I'm concerned I will be buying my incontinence products from Northshore.
9 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello, thank you very much for your feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
They sent me completely free samples…
They sent me completely free samples and the supreme lite breifs are comfortable and secure even with it 3/4 soaked and I still felt dry and had no leaks in the mediums I'm waiting to try the mega Max but I will be ordering from them soon I like the colors on the supreme lite thank you .and I have now used the mega Max and it is awesome no leaks all night and very comfortable for a thick diaper and the tapes hold well no problems and it stays in place even soaked half way and you still feel dry and secure and the plastic is very quiet under clothes . You will not waist your money on these .
9 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello Christopher, thank you for taking valuable time out of your day again to leave such awesome feedback! We are so happy to hear that our products are working for you. We appreciate your business very much and value you as our customer. Please let us know if you need any further assistance, we are always happy to help!
The employs help me with everything I…
The employs help me with everything I need!!!!!!!!!!!!!! THANKS!!!!!!!!!!!!!!!
6 juillet 2019
Avis spontané
Réponse de NorthShore Care Supply
Hello, thank you very much for your kind feedback! You are a valued customers of ours. Please let us know if we can be ever of further assistance to you, we are always happy to help!
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