Cameron and Joe attended my vehicle today on an emergency breakdown and I really can't fault there work ethic. Genuinely went above and beyond to get my vehicle back on the road. Real credit to the bu... Voir plus
L'entreprise a répondu
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They had the van for 7 weeks for MOT and some, expensive but straight forward, repairs. The ladies on reception were pleasant and helpful but seemed unable to provide updates on progress. When asked f... Voir plus
L'entreprise a répondu
Lee Heaps the salesman. He offered a first class service and made the whole customer experience from start to finish a pleasure to deal with. He made it a pleasure to deal with Mercedes and i as a cus... Voir plus
L'entreprise a répondu
After having bad experiences at northside Bradford the next closest dealer was York for my Maxus dropside And honestly the customer service from Jo at desk is amazing my truck was recovered on Tuesd... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire Mercedes-Benz
- aussi dans
- Atelier de mécanique automobile
- Concessionnaire de poids lourds
- Garage automobile
- Magasin de pièces auto d'occasion
Écrit par l'entreprise
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Coordonnées de contact
Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, Royaume-Uni
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4,6
Excellent
529 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Understanding people needs
Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experience else where, so came to you for decent Mercedes workmanship around. Thank you
18 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Sylvia,
Thank you for choosing Northside and taking the time to leave a 4* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Poor communication
Was told I would be advised that my vehicle was in the workshop, ( wasn’t) I had to chase first night and 3 hours next day for quote.
Work was done ( although removed parts not left in van) bill included winter check! Battery died next day, still unsure why, as far as I can see also final recall not sorted?
For price paid would expect constant calls from you, not me chasing.
Not a very happy person, vans off the road I’m not earning. Theses are business vehicles and should be treated and respected that way
20 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Stuart,
Thank you for taking the time to leave your feedback
We apologise that on this occasion our level of service did not meet your expectations.
We would like to take the opportunity to look into this matter further for you, and the General Manager at our Doncaster depot will be in touch to discuss further.
Kind regards
Customer Care Team
I had an issue with an electric vito
I had an issue with an electric vito. Went to one particular Mercedes dealership and my experience was not the best to be fair. I ended up bringing to Northside, and found Serena and Jon extremely helpful. They listened to my perspective and between us came to a reasonable outcome. They were friendly and approachable. Hense me spending the time writing an honest review. Thank you both. Steve
21 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Steve,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Serena, Jon and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great service
Quick turnaround on a repair which couldn't be rectified by another Mercedes dealer and kept up to date with the process. I always use Northside when feasible.
21 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Luke,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Réponse de Northside Truck & Van
Dear Lee,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Thank you so much to Tom and Stuart for…
Thank you so much to Tom and Stuart for helping me out last minute, the best team!⭐
14 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Amelia,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Tom, Stuart and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Joe came out and diagnosed the issue…
Joe came out and diagnosed the issue and provided an excellent service. Thanks pal
18 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Shahid,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards Customer Care Team
Came in for parts today great work from…
Came in for parts today great work from james and steve
14 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Mark,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Steve, James and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Réponse de Northside Truck & Van
Dear Bruce
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards Customer Care Team
parts and mechanics were very helpful…
parts and mechanics were very helpful and everything was sorted
14 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Sienna,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Réponse de Northside Truck & Van
Dear Ivan,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great service and customer service
14 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Styan
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great job staff brilliant
Great job staff brilliant
Keep up the good work
Shaun
8 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Shaun
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Stephen wharf Very friendly and very…
Stephen wharf Very friendly and very polite service
8 juillet 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Nawzad
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
this technician was extremely…
this technician was extremely professional and efficient and well mannered ,credit to you company
10 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Tony,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future
Kind regards
Customer Care Team
Great service by Northside Sheffield
Great service by Northside Sheffield. We brought our van in for the activation of the cruise control. The team ensured this was completed in a timely manner. The staff at Northside are extremely professional & friendly. Would highly recommend.
8 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Kept informed at each stage of…
Kept informed by phone at each stage of the process, this made everything easier for me, also ringing to let me know that each vehicle was ready and ready for the next.
7 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Bob
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent service from Steven absolute…
Excellent service from Steven absolute gentleman very very helpful and very knowledgeable about mercs
7 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Ryan
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Steven and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Réponse de Northside Truck & Van
Dear Cristian
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
My van was due a Service brought it to…
My van was due a Service brought it to northside Doncaster did the service found other problems did these at the same time,very happy with it,Caitlin booked it in very nice lady
16 octobre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Russell
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Caitlin and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
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