Cameron and Joe attended my vehicle today on an emergency breakdown and I really can't fault there work ethic. Genuinely went above and beyond to get my vehicle back on the road. Real credit to the bu... Voir plus
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They had the van for 7 weeks for MOT and some, expensive but straight forward, repairs. The ladies on reception were pleasant and helpful but seemed unable to provide updates on progress. When asked f... Voir plus
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Lee Heaps the salesman. He offered a first class service and made the whole customer experience from start to finish a pleasure to deal with. He made it a pleasure to deal with Mercedes and i as a cus... Voir plus
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After having bad experiences at northside Bradford the next closest dealer was York for my Maxus dropside And honestly the customer service from Jo at desk is amazing my truck was recovered on Tuesd... Voir plus
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À propos de l'entreprise
- Concessionnaire Mercedes-Benz
- aussi dans
- Atelier de mécanique automobile
- Concessionnaire de poids lourds
- Garage automobile
- Magasin de pièces auto d'occasion
Écrit par l'entreprise
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Coordonnées de contact
Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, Royaume-Uni
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4,6
Excellent
529 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very friendly and efficient staff
Very friendly and efficient staff. Discussed problems with vehicle in an easy to understand way and didn't try to add any unnecessary procedures diagnosing faults. Well done, very impressed.👍
23 mai 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Mick
Thank you for choosing Northside and taking the time to leave us a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Technician Dave Webster.
A technician attended my vehicle called Dave Webster, he was very informative, put my mind at ease by knowing what the fault was, and told me exactly how he was going to repair it.
Vehicle was fixed in no time.
Dave is a credit to the company, and kept in touch later on that evening to see that I got home with no further issues.
Thanks for a great service .
Highly recommended.
21 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Darren
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that Dave Webster was able to provide such informative and reassuring service. It's great to know he not only fixed the issue efficiently but also followed up to ensure everything went smoothly afterwards. We'll be sure to pass on your compliments—Dave is indeed a valued member of our team. We're grateful for your recommendation and pleased we could be of service.
Kind regards
Customer Care Team
I am driving a support vehicle for a…
I am driving a support vehicle for a man who is walking 268 Pennine way despite having terminal Cancer. The tailgate would not open and we could not get to the Chemo meds or any equipment. Josh Barker was Superb. On time, Professional and Fixed the Problem or the whole trip would have been jeopardised
and it would have been dangerous for Ian
without his Meds. Thanks Josh
If not for Josh the IAN HENSLEY PENNINE WAY WALK MAY 2025 would have been Abandoned and would have risked the £25,000 being achieved for MYELOMA UK and the Raising of Awareness of this Cancer which also killed my Wife
14 mai 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Grant,
Thank you for taking the time to leave this amazing feedback. We’re proud to hear that Josh Barker was able to be there when it mattered most, ensuring you had access to life-saving medication and equipment was absolutely vital. We’re glad he delivered the professional and timely support you needed. Josh’s actions exemplify the commitment we strive for, and we will make sure he knows the impact he had.
It’s an honor for Northside to have played even a small role in supporting the IAN HENSLEY PENNINE WAY WALK MAY 2025 and the incredible £25,000 you’re working to raise for Myeloma UK. Your efforts to raise awareness in memory of your wife are truly inspiring.
Wishing you strength and continued support on your journey.
Kind regards
Customer Care Team
Urgent work required on one of our…
Urgent work required on one of our vehicles, Northside Hessle provided us with the service required. Ellie Bennett went up and above and provided fantastic customer service
9 mai 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Clare
Thank you for choosing Northside and taking the time to leave a 5* review.
We're thrilled to hear that Ellie went above and beyond in proving you with a great customer experience.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent communication made the whole…
Excellent communication made the whole experience very straight forward. Upfront with costing, friendly staff and great service.
29 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Chris
Thank you for choosing Northside and taking the time to leave your kind review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great staff recommend York branch
I had a great experience dealing with Amelia who sorted out an awkward invoice query with another branch for me I would highly recommend using York branch very help full and efficient
1 mai 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Tim
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind comments have been passed to Amelia and the rest of the team at our York depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Réponse de Northside Truck & Van
Hi Bailey
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great customer service
Great customer service nothing is to much trouble always there when we need them.
9 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Dean
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent communication from Adam and…
Excellent communication from Adam and great service from the rest of the team
29 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Julian
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Always Excellent service
Excellent service. Always helpful and polite. Always endeavour to complete the turnaround as soon as possible to get you back on the road. All the lads are great and helpful with any issues. Martin & Ellie on the front desk always deals with everything efficiently. Barracuda!
22 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Nigel
Thank you for choosing Northside and taking the time to leave a 5* review which has been passed on to Martin, Ellie and the rest of the team.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
First class service
The staff were friendly and knowledgeable and went above and beyond to help me out
22 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Jason
Thank you for choosing Northside and taking the time to leave your feedback.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Brought our company van in for MOT and…
Brought our company van in for MOT and was a breeze, excellent customer service will definitely, Laura was fantastic!
22 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Consumer,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is important to us and your kind comments have been passed to Laura and the rest of the team.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Damage to customers vehicle not reported On the 3rd if March this year I took my…
On the 3rd if March this year I took my Vito van to the Elland road branch of Northside Truck and Van for an MOT.Whilst it was in their workshop an accident happened with a jack that caused a considerable dent in the sill.Nothing was said when I collected the van and I only discovered the damage a couple of days later when cleaning the van.The service manager accepted that the damage was their responsibility and after several weeks the damage was repaired in a body shop.My complaint is the disreputable,unprofessional manner this situation was handled.I asked how the damage had happened and why no one from Northside had had the courtesy to inform me that it had happened.To date no one from Northside has felt the need to apologise to me for the inconvenience and delay in fixing the damage.The only positive thing is that (no thanks to Northside)I have now sold the Vito and hopefully will never have to deal with Northside again.
3 mars 2025
Avis spontané
Réponse de Northside Truck & Van
Dear David
Thank you for taking the time to leave your feedback.
Customer experience is very important to us and we would like to look into this further for you.
Please can you send the registration number to feedback@northside.co.uk
Kind regards
Customer Care Team
Truck service
Top service, dealt with quick. Front desk friendly and welcoming
16 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Matt
Thank you for choosing Northside and taking the time to leave your feedback.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Northside Hull are fantastic for…
Northside Hull are fantastic for service, go above and beyond for us at Yorkshire water. Nothing is ever an issue for them. Ellie is always friendly, helpful and efficient
1 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Richard
Thank you for choosing Northside and taking the time to leave a 5* review, Customer experience is very important to us at Northside and your kind comments have been passed to Ellie and the rest of the team at our Hull depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Service was first class
Service was first class, Callum was great at keeping us informed every step of the way, would definitely purchase from Northside in the future.
16 avril 2025
Réponse de Northside Truck & Van
Hi Clare
Thank you for choosing Northside and taking the time to leave a 5* review. Your kind comments have been passed onto Callum.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Hi the staff at Northside have very…
Hi the staff at Northside have very helpful am currently dealing with Jo Lowe she’s looking after me about my vehicle very nice person thank you.
Kind regards
Nico
Nico’s Ices Ltd
15 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Nico
Thank you for choosing Northside and taking the time to leave a 5* review.
Your kind comments have been passed to Jo and the rest of the team at our Immingham depot
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Always friendly and easy to deal with
Always friendly and easy to deal with. Work is executed professionally.
15 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Joseph
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future
Kind regards
Customer Care Team
Service history
I called to ask about some history on a Van I was thinking about buying. I spoke to liam, what a man. He was megga helpful. So much so, when I do find the right van, It's going there for service.
Cheers to Liam
5 avril 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Paul
Thank you for choosing Northside and taking the time to leave a 5* review.
Your kind words have been passed on to Liam.
We're thrilled to hear that Liam was so helpful.
We'll be more than happy to take care of your servicing needs when you find the right van.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Going that extra mile
Shelby and Kane from Northside Truck and Van were quick and flexible in fitting in an emergency repair to our Sprinter Canpervan's ABS, when we were on holiday recently. Andy and Lewis in the workshop kept us informed of what was wrong, how they were proposing to fix it and costs, throughout the process meaning we were able to continue with our holiday, on a busy Friday afternoon, with the minimum of disruption
21 mars 2025
Avis spontané
Réponse de Northside Truck & Van
Hi Peter
thank you for choosing Northside and taking the time to leave a 5* review.
We're so pleased we could get your campervan back on the road quickly, allowing you to continue your holiday with minimal disruption. We wish you continued safe travels and happy adventures.
Kind regards
Customer Care Team
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