Cameron and Joe attended my vehicle today on an emergency breakdown and I really can't fault there work ethic. Genuinely went above and beyond to get my vehicle back on the road. Real credit to the bu... Voir plus
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They had the van for 7 weeks for MOT and some, expensive but straight forward, repairs. The ladies on reception were pleasant and helpful but seemed unable to provide updates on progress. When asked f... Voir plus
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Lee Heaps the salesman. He offered a first class service and made the whole customer experience from start to finish a pleasure to deal with. He made it a pleasure to deal with Mercedes and i as a cus... Voir plus
L'entreprise a répondu
After having bad experiences at northside Bradford the next closest dealer was York for my Maxus dropside And honestly the customer service from Jo at desk is amazing my truck was recovered on Tuesd... Voir plus
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À propos de l'entreprise
- Concessionnaire Mercedes-Benz
- aussi dans
- Atelier de mécanique automobile
- Concessionnaire de poids lourds
- Garage automobile
- Magasin de pièces auto d'occasion
Écrit par l'entreprise
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Coordonnées de contact
Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, Royaume-Uni
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4,6
Excellent
529 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent communication with Liam and…
Excellent communication with Liam and very helpful to find the problem and fix it with ASP
25 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear Daniel
Thank you for choosing Northside and taking the time to leave a 5* review.
Your feedback has been passed on to Liam and the rest of the team at our Leeds depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Smiles at Northside
Always greeted with courtesy and a smile (and a cuppa of coffee) ,, any issues are always dealt with quickly and efficiently 👍
23 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear Mr Moakes
Thanks for choosing Northside and taking the time to leave us a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Shelby’s mint
Shelby, Alyssa & James have always been extremely helpful when iv had to come to northside. I’m always greeted with a smile and dealt with as soon as they have time. They even gave me biscuits! Legends
22 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear James
Thank you for choosing Northside and taking the time to leave your feedback.
Customer experience is very important to us and your review has been passed on to the team at our Sheffield depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Alyssa is great
21 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear Lee
Thank you for choosing Northside and taking the time to leave your feedback.
Your comments have been passed to Alyssa and the rest of the team at our Sheffield depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Dave Northside
Dave attends our new fleet of ECitaros always with a smile and work carried out efficiently and professionally to a high standard.
16 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear Peter
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is important yo us at Northside and your kind comments have been passed to Dave and the rest of the team at our Leeds depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Purchase of Vito Dualiner
Our contact from the start of the purchase process was Simon Lonsdale, based in the Sheffield branch. The Vito we were interested in was in Doncaster, Simon brought the vehicle to us for a test drive, once driven it took very little deliberation to decide we wanted it. Great communication and regular updates right up until collection where Simon was waiting to hand the vehicle over. Thanks to all involved for making our purchase a seemless experience.
16 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear Mr Jackson
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us at Northside and we're thrilled to hear that Simon provided such exceptional service.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Cameron attended call out
Cameron attended call out. Excellent service and brilliant support. Thank you very much
16 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear Richard,
Thank you for choosing Northside and taking the time to leave your kind review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great Service
Can't recommend these guys enough; really good service & communication from start to finish, answered all of my queries with professionalism and obvious expertise, and handled the whole transaction smoothly.
14 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear David
Thank you for choosing Northside and taking the time to leave us a 5* review.
Customer experience is very important to us at Northside and you kind comments have been passed on to the Team at our Leeds depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Amazing Services & Genuine Parts
My van was broken and I decided to take straight away to Northside Truck & Van. It was my right decision, although fault was very difficult to find but staff diagnosed and ordered from Germany which arrived very quickly.
I understand someone may have bad experience, the best way to talk with CS or manager,they will happy to help you.
The other best thing is you get genuine parts without hassle very quickly and sometimes cheaper than market.
They deserve definitely 5 stars, Wil visit again if needed.
27 novembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Farman,
Thank you for taking the time to leave a 5* review.
We really appreciate your patience and understanding as we worked to resolve your complaint. We're pleased to know that we could turn the situation around and meet your expectations in the end.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Broke down 200 miles from home
Broke down 200 miles from home
Dave The technician
Went out of his way to get me back home
Travel to another garage to get the alternator then returned at midnight lying on the floor in a car park fixing
Unbelievable fantastic service
I got home safe
14 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear Customer,
Thank you for choosing Northside and taking the time to leave a 5* review,
Customer experience is very important to us at Northside and your kind comments have been been passed on to Dave and the rest of the team at Doncaster.
Kind regards
Customer Care Team
Excellent service as always
Excellent service as always! I came in on Friday morning stressed as my power steering pump had failed the night before and with it being my only vehicle for work, without it being road worthy I can’t work. Amelia was great, she got straight onto it and I had my van back by mid day (the same day) so was able to go back to work!
So thank you again!
10 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear Property Envisions,
Thank you for choosing Northside and taking the time to leave a 5*review.
Customer experience is very important to us and your kind comments have been passed on to Amelia and the rest of the team at our dealership in York.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Shocking
Shocking, honestly.
Got MOT advisories, asked for quote, didn't receive it, chased a month later. Finally got quote, was outrageous, asked why it was necessary to do so much work and was told "I don't know". How come you quoted me £5k+ then, pal, if there's apparently no reason to do all that work?
9 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear Charlie,
Thank you for taking the time to leave your feedback
We apologise that on this occasion our level of service did not meet your expectations.
We would like to take the opportunity to look into this matter further for you, please can you email your registration number to feedback@northside.co.uk to enable us to do so.
Kind regards
Customer Care Team
Always very helpful
2 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear Ian
Thank you for choosing Northside and taking the time to leave your 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Polite & friendly …
Was wonderfully polite and great customer service whilst i was sat waiting for my vehicle. Nice to know that people have great customer service skills these days, completely the opposite to Iveco in York who are rude and disrespectful on every aspect of it all. Thanks very much guys!! 😊
7 janvier 2025
Avis spontané
Réponse de Northside Truck & Van
Dear Adam,
Thank you for choosing Northside and taking the time to leave a 5*review.
Customer experience is very important to us and your kind comments have been passed on to our dealership at York.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Just took delivery of 2 vans from Simon
Just purchased Mercedes Sprinter drop side pick up from Simon at Sheffield branch. Really happy with the service provided and the van! I have since purchased a second van with Simon and again service and van fantastic
22 décembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear S N
Thank you for choosing Northside and taking the time to leave your feedback.
Customer experience is very important to us and your kind review has been passed on to Simon and the rest of the team at our Sheffield depot.
Kind regards
Customer Care Team
Truck service super helpful when needed.
11 décembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Kristian,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Réponse de Northside Truck & Van
Dear Hayley,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
The work was carried out efficiently…
The work was carried out efficiently and came in under quote.
Very happy with the end result. I'd be happy to recommend Northside. Top job.
17 décembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Markus,
Thank you for choosing Northside and taking the time to leave a 5* review,
Customer experience is very important to us and your kind comments have been passed on to the team at our York depot.
Kind regards
Customer Care Team
First Class Service - Top job
Wishing you and your team a Merry Christmas - without your prompt help, we wouldn’t have been able to continue on our journey. Attention to detail 1st class - Superb job. Thank you once again. All the best Lo & Mark
10 octobre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Lorraine,
Thank you for choosing Northside and taking the time to leave a 5* review,
Customer experience is very important to us and your kind comments have been passed to the team at our York depot.
We look forward to seeing you again in the future.
Merry Christmas from us all at Northside
Kind regards
Customer Care Team
Professional, friendly and helpful 5*
I just wanted to say how much I appreciate the help and expertise given. They were very helpful and the workmanship was excellent. Can't rate them highly enough. Will definitely be bringing my vehicles back here. 5*s all the way. Exceptional service. Thank you.
17 décembre 2024
Avis spontané
Réponse de Northside Truck & Van
Dear Michelle,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
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