Previously I gave a 5 star review for the process of getting a new car, and how good Charlie Crouch was. Sadly, the process of trying to get my reservation deposit refunded is a nightmare. So many pro... Voir plus
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Lisez les avis des autres
After reading some of the negative reviews about this company I thought I should leave one as I had a different experience. From the beginning to the end Chiswick Honda MOTORCYCLES have been great. I... Voir plus
Wanted to thank Charlie Crouch for helping find my perfect car, amazing service and went above and beyond to help me find what i needed. This will be the third time ive been back to Kia Brentford dea... Voir plus
Took my car for a service . Greeted by the lovely jo. She was professional super friendly and made sure I was ok as I have mobility issues. Thank you.
À propos de l'entreprise
- Concessionnaire automobile
- Atelier de mécanique automobile
- Atelier de réparation automobile
- Magasin de pièces et d'accessoires pour motos
- Magasin de motos
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
Écrit par l'entreprise
- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
Coordonnées de contact
Norton Way North, SG6 1BL, Letchworth Garden City, Royaume-Uni
- info@nortonway.com
- www.nortonway.com
4,5
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Friendly and helpful staff
Ben and the team were really helpful and responsive when I bought my NT1100. They located a bike from stock that met my requirements at a competitive price and happily arranged a test ride. I've had the bike now for five weeks and ridden my first 250 miles on it commuting to work. Love it!
20 septembre 2025
Réponse de Norton Way Group
Good afternoon Liam, thank you for the 5-stars and taking the time to leave us this kind review! It is much appreciated and we will pass on your compliments to Ben and the team. We look forward to welcoming you back again soon. Take care - Chiswick Bikes.
Have been to a couple of car…
Have been to a couple of car dealerships, and Kia Brentford was by far the best. Marvellous customer service, especially Muj.
1 octobre 2025
Réponse de Norton Way Group
Good afternoon Anne Costelloe, thank you for the 5-stars! Happy we could help and we are pleased to hear you received marvellous customer service. We will pass on your compliments to Muj and the team and we hope you are enjoying your new Sportage - Take care GWR Kia.
Very professional dealership
Very professional dealership lots of information and comprehensive test drive. Decided against finance package as had trouble with answering the questions on the app as it would not accept the answers I gave ?
6 octobre 2025
Réponse de Norton Way Group
Good afternoon Mr Wright, thank you so much for the 4-stars and for taking the time to leave us a review it's much appreciated! We are sorry to hear there were issues with the finance app. We will pass on your comments to the team and we hope you are enjoying your Cx-5. All the best – Norton Way Mazda
Excellent service throughout
Excellent service throughout. I felt listened to and at no time overwhelmed with ‘sales’ talk or any hard selling. I’m really pleased with my car and there was an issue afterwards - that was dealt with effectively and completely hassle free.
30 septembre 2025
Réponse de Norton Way Group
Good afternoon Jackie, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear you received excellent service throughout. All the best – Norton Way Mazda
Great customer service
Great customer service. I definitely wanted to buy a new car and this was straightforward and easy. Olivia was great to deal with and very friendly ~ she definitely knew her stuff. I went in on Sunday and had my car by Wednesday! Perfect 🤩
6 octobre 2025
Réponse de Norton Way Group
Good afternoon Rachel Clarke, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear you received great customer service. We will pass your compliments onto Olivia and we hope you are enjoying your new Qashqai. All the best – Norton Way Nissan.
Great experience
The Stewart was super helpful and friendly. It was a very easy process to buy the car.
29 septembre 2025
Réponse de Norton Way Group
Good afternoon Alex, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that you had a great experience. We will pass on your compliments to Stewart and we hope you are enjoying your 208. All the best – Norton Way Peugeot.
Staff were very helpful friendly and…
Staff were very helpful friendly and understood what I wanted. They didn’t try to push me into buying something I didn’t want.
6 octobre 2025
Réponse de Norton Way Group
Good afternoon Christine Turner, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that the staff were very helpful and friendly. We will pass your compliments onto the team and we hope you are enjoying your new Qashqai. All the best – Norton Way Nissan.
A smooth and speedy car purchase
We are always very happy with our experience at Norton Way Mazda. Every car service and MOT is completed efficiently and expertly with good communication throughout the procedure.
At our last visit we completed the purchase of a new car with the help and guidance of Sales Executive Donald Smith. We were given a good price for our part exchange and the whole process from our first enquiry to choosing the model, identifying when the car was being shipped and picking up our new car took less than five weeks.
On the day of purchase, Donald led us carefully through all the paperwork and took his time to sit with us in the new car to explain all its features.
We are delighted with our Mazda CX30.
8 octobre 2025
Réponse de Norton Way Group
Good afternoon Anna Sentance, thank you for the 5-stars and kind words! We are very happy we could help and we are pleased to hear that your experience with us was a happy one as usual. We will pass on your compliments to Donald and the team. Take care - NW Mazda.
The chap selling was excellent and it…
The chap selling was excellent and it was great after sales service explaining different gadgets and saying to go back at any time
6 octobre 2025
Réponse de Norton Way Group
Good afternoon Shirley Harris, thank you for the 5-stars and kind words! We are very happy we could help and we are pleased to hear that your experience was excellent. We will pass on your compliments to the team and we hope you are enjoying your Jazz. Take care - NW Honda.
Réponse de Norton Way Group
Good afternoon Julie Watts, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear you received excellent customer service. We will pass your compliments onto the team. All the best – Norton Way Nissan.
Great dealership
I’ve dealt with Norton Way Honda for 10+ years, this is my fifth car with them and I have had no reason to complain. The staff is very friendly and go out of their way to help you. Shout out to Michael George who was my point of contact. Thanks all.
6 octobre 2025
Réponse de Norton Way Group
Good afternoon Anicetus Uzosike, thank you for the 5-stars and kind words! We always like to hear from returning customers and we are pleased to hear things have not changed for 10+ years. We will pass on your compliments to Michael and we hope you are enjoying your Civic. Take care - NW Honda
Réponse de Norton Way Group
Good afternoon Jodie, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that the staff were amazing. We will pass your compliments onto the team. All the best – Norton Way Peugeot.
Dawn was excellent
Dawn was excellent. Talked me through each part of the process. She called to ensure the car was ok the day after I picked it up. I couldn't praise Dawn and the team enough.
5 octobre 2025
Réponse de Norton Way Group
Good afternoon June Heath, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that the service you received from Dawn was excellent. We will pass your compliments onto her and we hope you are enjoying your new 208. All the best – Norton Way Peugeot.
Réponse de Norton Way Group
Good afternoon Alan, thank you so much for the 4-stars! What could we have done to make it 5-stars. All the best – Norton Way Nissan.
Réponse de Norton Way Group
Good afternoon Amit Kotadia, thank you for the 5-stars! Happy we could help and we are pleased to hear that your experience was great and that you would recommend us. - Take care GWR Kia.
Staff were knowledgeable and very…
Staff were knowledgeable and very helpful.
The show room was very welcoming.
5 octobre 2025
Réponse de Norton Way Group
Good afternoon Richard Duncan, thank you for the 4-stars! Happy we could help and we are pleased to hear that the staff were knowledgeable and helpful. We will pass on your compliments to the team. - Take care GWR Kia.
Réponse de Norton Way Group
Good afternoon Jacqieline Simms, thank you so much for taking the time to leave us a review it's much appreciated!. We will pass your compliments onto the team. All the best – Norton Way Peugeot.
I’m into my 3rd Nissan from Norton Way…
I’m into my 3rd Nissan from Norton Way and Adam is a very professional salesman couldn’t do enough for me, I’m well satisfied with my latest car empower.Thank you all at Nissan Norton Way.
27 septembre 2025
Réponse de Norton Way Group
Good afternoon Leslie, thank you so much for taking the time to leave us a review it's much appreciated! We are always pleased to hear from returning customers. We will pass your compliments onto Adam. All the best – Norton Way Nissan.
adam was very helpful and friendly kept…
adam was very helpful and friendly kept me up todate the whole way through
27 septembre 2025
Réponse de Norton Way Group
Good afternoon SIMS, thank you so much for taking the time to leave us a review it's much appreciated! We are pleased to hear that Adam was very helpful and kept you up to date all the way through your purchase . We will pass your compliments onto him and we hope you are enjoying your new Qashqai. All the best – Norton Way Nissan.
Outstanding service by the team at GWR…
Outstanding service by the team at GWR Kia dealership—every step of the process was smooth and stress-free.
Harsh, the manager, was especially helpful and made me feel valued as a customer.
I love my new car and feel truly welcomed into the Kia family. Highly recommended!
3 octobre 2025
Réponse de Norton Way Group
Good afternoon Valeman, thank you for the 5-stars! Happy we could help and we are pleased to hear that your experience was outstanding. We will pass on your compliments to Harsh and the team. - Take care GWR Kia.
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