Previously I gave a 5 star review for the process of getting a new car, and how good Charlie Crouch was. Sadly, the process of trying to get my reservation deposit refunded is a nightmare. So many pro... Voir plus
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Lisez les avis des autres
After reading some of the negative reviews about this company I thought I should leave one as I had a different experience. From the beginning to the end Chiswick Honda MOTORCYCLES have been great. I... Voir plus
Wanted to thank Charlie Crouch for helping find my perfect car, amazing service and went above and beyond to help me find what i needed. This will be the third time ive been back to Kia Brentford dea... Voir plus
Took my car for a service . Greeted by the lovely jo. She was professional super friendly and made sure I was ok as I have mobility issues. Thank you.
À propos de l'entreprise
- Concessionnaire automobile
- Atelier de mécanique automobile
- Atelier de réparation automobile
- Magasin de pièces et d'accessoires pour motos
- Magasin de motos
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
Écrit par l'entreprise
- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
Coordonnées de contact
Norton Way North, SG6 1BL, Letchworth Garden City, Royaume-Uni
- info@nortonway.com
- www.nortonway.com
4,5
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service
25 septembre 2025
Réponse de Norton Way Group
Good afternoon Mr Mills, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Honda.
The team were very helpful in putting…
The team were very helpful in putting together a good deal.
David paid close attention to my needs and was polite, professional and responsive.
Peugeot would have got 5 stars if they had offers/concessions for EV home chargers
25 septembre 2025
Réponse de Norton Way Group
Good afternoon Guy Denis, thank you for the 4-stars and kind words! What could we have done to get the extra star. We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Peugeot.
Réponse de Norton Way Group
Good afternoon Maureen Ali Nassar, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Peugeot.
got the car I wanted at the price I…
got the car I wanted at the price I wanted quickly and painlessly.
24 septembre 2025
Réponse de Norton Way Group
Good afternoon Philip Stephenson, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Mazda.
Excellent service by salesman.
Our salesman Daniel was very keen and willing to help, informing us about all the options for our purchase of a n EV3. He worked really hard to get us a deal that worked for us.
17 septembre 2025
Réponse de Norton Way Group
Good afternoon Jane F, thank you for the 5-stars and kind words! Happy we could help and we are so pleased to hear that you received excellent service from Daniel. We will pass on your compliments to him and we hope you are enjoying your Ev3. We hope to welcome you back again soon. Take care - GWR Kia
Close by and good service.
16 septembre 2025
Réponse de Norton Way Group
Good afternoon MD, that you for the 5-stars! Happy we could help. Take care GWR Kia.
Réponse de Norton Way Group
Good afternoon Victor Arias, thank you for the 5-stars and taking the time to leave us this review. It is much appreciated and we are pleased your experience with us was excellent. All the best - Chiswick Honda Bikes.
My amazing new Jazz Hybrid
They were efficient, polite and communicated very well.
A good experience all round ☺️
23 septembre 2025
Réponse de Norton Way Group
Good afternoon Trevor Aird, thank you for the 5-stars and kind words! We are very happy we could help and we hope you are enjoying your new Jazz. We hope to welcome you back again soon. Take care - Chiswick Honda.
Good service excellent sales person
Good service excellent sales person. No problems at all.
21 septembre 2025
Réponse de Norton Way Group
Good afternoon Chris Turner, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Peugeot.
Alexandra-Lavinia Sandu
Alexandra-Lavinia Sandu, who sold us the car, was approachable, helpful and didn't pressurise us to make a decision there and then. As a result we came home thought about the car and phoned next day to confirm we wanted to buy it. My husband and I both thought she is extremely good at her job.
6 septembre 2025
Réponse de Norton Way Group
Good morning I. Amyes, thank you for the 5-stars and kind words! We are very happy we could help and will be sure to pass your compliments on to the team. Take care - Chiswick Honda
Réponse de Norton Way Group
Good morning Mrs E M Croft, that you for the 5-stars! Happy we could help. Take care GWR Kia.
Great Car just a little disappointed
Sales person was very polite and the transaction was very smooth. During the selling process I was told that the service history was digital and was currently being requested. I took this as meaning full service history however it transpired that it was only the history from the last owner and not the original owner, by this time I had taken ownership of the car, I did pay the current market value for the car and am now disappointed that I don't have any service history from the first two years. I have to accept that it was my fault as I should have insisted on seeing all history before parting with the money. as I paid the market value price i'm now concerned the car is worth less without this history.
3 septembre 2025
Réponse de Norton Way Group
Good morning David Clark, thank you for taking the time to leave us this review. We are glad your sales person was polite and that your experience was smooth. We have passed on your comments concerning the service history and hope we can resolve this for you.
Kind regards - Norton Way Honda.
Very friendly good vibe knowledgeable…
Very friendly good vibe knowledgeable and I’m extremely happy 😊
14 septembre 2025
Réponse de Norton Way Group
Good morning Micheal, thank you for the 5-stars and kind words! Very happy we could help and look forward to welcoming you back again soon. Take care - GWR Kia.
I am very happy with the service from…
I am very happy with the service from the shop and the staff was very professional , I recommend
13 septembre 2025
Réponse de Norton Way Group
Good morning Frederico Ferreira, thank you for the 5-stars and taking the time to leave us this review. It is much appreciated. All the best - Chiswick Honda Bikes.
Very happy with the service
Very happy with the service
No pressure from sales staff,
Flo made the whole process from booking a test drive to picking the car up completely smooth process,
19 septembre 2025
Réponse de Norton Way Group
Good afternoon Mark Warren, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Honda.
Sat was amazing with us really helpful…
Sat was amazing with us really helpful and kind, solved all of our questions and gave us the best service
29 septembre 2025
Avis spontané
Réponse de Norton Way Group
Good morning Yasmin Choukrallah Kerdouda, thank you for the 5-stars and kind words! Happy we could help and we are so pleased to hear that your experience was amazing. We will pass on your compliments to Sat. We hope to welcome you back again soon. Take care - GWR Kia
Excellent team and service
Excellent team, professional but friendly and efficient too. Went the extra mile to help us get our new car and simplify logistics! Thank you Sam, Josh and Amelia.
19 septembre 2025
Réponse de Norton Way Group
Good morning Jennifer Condon, thank you for the 5-stars! Take care - Norton Way Mazda.
Miss advertising
unfortunately the car was miss advertised and nothing has been done about it. The car advertised as having eskyactiveX engine has a previous version of this engine.
30 juillet 2025
Réponse de Norton Way Group
Good Afternoon Piotr, we are very sorry to hear that you have had this experience with us. We have passed your comments on to our managers including our head of business Mark Morris whom you can contact at mark.morris@nortonway.com We hope we can restore your faith in Norton Way Mazda.
The whole experience from start to…
The whole experience from start to finish was out of this world the whole team were fantastic and so friendly and made me and my mum feel very valued and cared for and also all the calls and emails beforehand and also since then to check we are ok can’t wait for my next visit
18 septembre 2025
Réponse de Norton Way Group
Good morning Kathleen Gaynor, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Peugeot.
Great service
9 septembre 2025
Réponse de Norton Way Group
Good morning Joseph thank you for the 5-stars! Glad you had a great service with us. Take care - Norton Way Mazda.
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