I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Nu heat is a great company good value and a great team for after sales and technical support with their products. I recently needed a replacement actuator and the process of ordering it with some conf... Voir plus
Bought a heating system from them in 2012, needed new actuators as they do eventually fail. They answered the phone quickly, answered my enquiry easily and I was able to place an order for the parts o... Voir plus
Always helpful with spares but the did tell me the wrong part for one element, it’s an old system. Also disappointed with the postage cost being standard when the cost and weight of what I ordered was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Nu-Heat Underfloor Heating & Renewables
Écrit par l'entreprise
Nu-Heat is proud to be the most experienced integrated underfloor heating and renewables specialist in the country.
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Why Nu-Heat?
Écrit par l'entreprise
- Bespoke heating design
- Our in-house designers tailor each system to the property, guaranteeing performance.
- Award-winning service
- The only heating company to be awarded a Distinction by the Institute of Customer Service.
- Lifetime technical support
- We support Nu-Heat systems for life. You can always call on us if you need help.
Coordonnées de contact
Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, Royaume-Uni
- 01404 549770
- info@nu-heat.co.uk
- www.nu-heat.co.uk
The Ultimate Guide to Underfloor Heating
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered it last week still haven’t…
I ordered it last week still haven’t received it and only today did I receive notice that you have even received my order
21 mai 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Andrew, I'm sorry to hear you haven't received the service level we would expect to provide. I have raised a complaint on your behalf (Ref: CF14200). Thank you for taking the time to leave a review
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi there, thank you for leaving a review. It's great to hear you are happy with the service you received!
Very helpful and very informative
Very helpful and very informative, I would definitely recommend them.
13 mai 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi David, it's great to hear you are happy with the service you received. Thank you for taking the time to leave a review!
Communication was terrible cost me…
Communication was terrible cost me hundreds in the fact my equipment wasn’t delivered in time and because it was rushed through missing items from my order would definitely not use again
12 mai 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
Good morning Phil, thank you for taking the time to leave a review. I'm sorry to hear of the issues with your delivery. I have put a complaint onto the system on your behalf (Ref: CF14193) and a manager will be in touch in due course
Great service and have just installed…
Great service and have just installed the system and there was very little wastage.
Lots of contact and easy to deal with.
11 mai 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Paul, that's great to hear! We are pleased you are happy and thank you for taking the time to leave a review.
I cannot recommend Nu-Heat highly…
I cannot recommend Nu-Heat highly enough. Every aspect of this company well exceeds customer expectation - superb company to deal with
18 mai 2026
Avis spontané
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Nigel, thank you for your kind words and for taking the time to leave a review. We are pleased you are happy with the service you received.
First class company as expected
First class company as expected. Extremely helpful and informative to ensure I got the right parts. Fast delivery service of the parts required.
11 mai 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Colin, we are pleased you were happy with the service you recieved. Thank you for taking the time to leave a review.
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Mayur, thank you for leaving a review, we are pleased we were able to assist you.
Quick service at a good price
6 mai 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Tony, we are pleased you were happy with the service you recieved. Thank you for taking the time to leave a review.
Speedy and efficient delivery
Speedy and efficient delivery, easy set up and has made a real difference to the ease of controlling our heating.
4 mai 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
That's great to hear. We are pleased you are happy with the service you received and thank you for taking the time to leave a review.
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Kujdesi, thank you for taking the time to leave a review. We are pleased John was able to assist, we will pass your message on,
Top service and very informative well…
Top service and very informative well looked after by Mr S Bean
6 mai 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Stephen, thank you for taking the time to leave a review, we are pleased Steve was able to help you and I will pass you message on to him
Just brilliant
24 mars 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Keith, thank you for taking the time to leave a review, we are pleased you are happy with the service you received.
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Matthew, it's great to hear you're so happy with the service you received. Thank you for leaving a review!
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi there, thank you for taking the time to leave a review. We're glad to hear you were happy with the service you received.
Smooth and very professional experience…
Smooth and very professional experience
Very helpful
23 avril 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Stephen, thank you for your review! It's great to hear you continue to be happy with the service you receive
Good solid company
Good solid company. Put an underfloor heating system in 22 years ago and they are still arround to provide the right spares from stock. Well done NuHeat
29 novembre 2025
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Norman, thank you for taking the time to leave a review. It's great to hear you're still happy with the service provided after so many years!
Easy to order reliable delivery
7 avril 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Steve, thank you for leaving a review, we are pleased you have recieved your parts
Lewis kept me informed of when the…
Lewis kept me informed of when the parts would be delivered, and by which courier.Genuine parts at a reasonable price. I will definitely recommend and order again from Nu Heat👍
10 avril 2026
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Malcolm, we are pleased you were happy with the service you recieved. thank you for taking the time to leave a review
Purchased for a client project. Low Pro 158
Purchased for a client refurbishment project.
Exceptionally helpful at every stage, including after-sales, where they got parts out to us straight away.
Couldn't fault the service.
Will definitely use on the next project.
Phil
Libra Construction Services
Sidcup
DA15 7JQ
15 avril 2026
Avis spontané
Réponse de Nu-Heat Underfloor Heating & Renewables
Hi Phil, thank you for taking the time to leave a review, we are very happy to hear that you were pleased with the service and support you recieved. We look forward to working with you again.
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