Today we have booked our second Florida holiday with Neil from Ocean Florida. Neil is supportive and friendly and remembered us from our last booking. It was great to discuss our holidays plans w... Voir plus
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Today we have booked our second Florida holiday with Neil from Ocean Florida. Neil is supportive and friendly and remembered us from our last booking. It was great to discuss our holidays plans w... Voir plus
L'entreprise a répondu
I’d highly recommend booking your holiday through Ocean Florida. From the moment I made contact Graham took time to understand my needs and pull together an itinerary and options to consider. He gav... Voir plus
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Absolutely fantastic service from Ocean Florida. Coming up to the last 2 days of our holiday - I’m currently sat by the pool of our Champions Gate villa writing this post. Booked almost 2 years in adv... Voir plus
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All the staff from booking and making an itinerary to the lovely Lindsay that helped with all my mobility needs, have been great. Very informative and as helpful as they could possibly be . They have... Voir plus
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From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected
Shenfield, Royaume-Uni
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Booked with ocean florida a few times now great service friendly staff

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Darren was amazing, so helpful for everything, was a pleasure to speak to

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Karen was extremely helpful, knowledgeable and went above and beyond to help me sort out car hire for our upcoming holiday in Florida. Karen kept me up to date every step of the way. Karen is a real asset to your company and I would not hesitate to recommend Karen or your company due to the fabulous service! My daughter is getting married while we are on holiday so having Karen on board helping me was totally stress free. Thank you Karen so much & will I definitely be booking again!

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Amazing from beginning to end started with Dan to get my booking complete . I then got the horrible news I had breast cancer and amazing Karen helped me with my booking . It was going to be changed however I was given permission to fly . Karen was so useful and tried her best to help me. Thank you so much would definitely use this company again .

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We have not yet travelled but have booked via Ocean Florida. Due to specific requirements we have been supported by many staff but special customer service Lindsay Brumby in relation to accessibility requirements. I couldn't feel more supported with the planning and booking of our holiday and assurance when I have more needed calming down with worries and more questions.
Hoping the holiday lives up to these expectations now.

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Everyone we dealt with couldn’t have been more helpful. The whole process was very smooth and easy to navigate all our booking information.

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We have used Ocean Florida for many years.
All those at OF that we have dealt with have fantastic knowledge of the product they are representing.
They have sourced amazing accommodation for us, good priced flights and car hire, they also sell park tickets for Universal, Disney and I'm sure other theme parks are available.
Not only that, they send you vouchers for discounted eateries and free shows.

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Tom was amazing kept checking on flights as they weren't released yet& prices kept me updated nothing was a problem to him at all .if you like personal touch easy booking give him a call

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The service has been good, i used it for a few days and have been satisfied with almost everything. Prices for some properties seem higher than they are worth..

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Have spoke to Tom. Over the last 2 days to assist in booking our holiday nothing was too much trouble. Knew loads information about Florida. Would highly recommend Tom amazing.
🤩

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I have used Ocean Florida almost since they began and can never give enough positive feedback for this company from booking to helping with any issues once USA side, they have always come up trumps.
This time, we began a booking with 2 and then chose to add another adult which meant changes to flights, attraction tickets, accommodation and additional assistance requirements.
The staff I have been in contact with have been exceptionally brilliant (and patient!) and deserve a mention - so thank you SO much to Katieann (Tracey)and also Jo (Lymus) both of whom, I can't praise enough.
If you're looking to book a holiday, I have no hesitation in recommending this company.

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Fantastic customer service from Ricky ,allways quick to answer any questions and very profesional.

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My bucket list trip was to go to Universal and Disney World, Orlando. I'd never been to the US before, so I didn't have a clue where to start to book such a big holiday. I got in touch with Oceans Florida, and was quickly contacted by Ajay. He was very supportive, answering all of my questions and reassured me on any concerns I had. The price was much better than I expected and worked out cheaper than booking everything individually direct through each company, but with the added perks of transfers and it all being hassle free not having to book anything myself. This meant I could truly look forward and enjoy my dream holiday, without worrying how to get from the airport, the accomodation, or about tickets etc. Oceans Florida did everything and kept me up to date throughout with such a warm and friendly manner. I will certainly be using them again if they cover any destination I am thinking of going to next time.

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Every time I have had dealings with ocean Florida it has been so easy. Every question I have has been answered fully and any niggle has been sorted. As a first time visitor to Florida they have been so refreshing to deal with and have made the process easy. Charlotte today worked around my lunch hour and was able to help me add on park tickets to my holiday. Highly recommend

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We had an amazing holiday organised by Ocean Florida, Everything from the hotels, transfers and flights to the internal flights was all perfect
The customer service side is also amazing, So easy to get hold of an advisor
I would highly recommend and I will definitely be using them again

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Customer service is absolutely amazing so friendly kind helpful and very quick getting back to you recommend these over and over again

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Lindsey in special assistance/Accessibillty was very helpful arranging our special requirements

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Excellent staff and professional service by Charlotte, Lili and Luke!! Amazing all round!!

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Excellent customer service from start to finish. Nothing was too much trouble. Everything ran smoothly despite having travel requirements that weren’t straight forward. We didn’t need it but help was only a phone call away. Someone rang us the morning after we arrived to make sure everything was ok and we were happy with the accommodation. The villa was fabulous. Very clean, comfortable and well equipped. The children especially enjoyed the pool. Thank you Ocean Florida for a stress free fantastic week.

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We had our holiday to Florida booked for 2 years, and we’re due to leave in 9 weeks. Unfortunately, due to unforeseen circumstances we were unable to travel. Ocean Florida changed the date for us, even though we were so close to departure and we just have to pay the difference. Therefore, we have not lost the money we spent on the original booking. This was sorted out quickly and efficiently. Sinem Khadem could not have been any more helpful and swift in response. It is greatly appreciated, would definitely use ocean Florida again.

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