Ocean Florida Avis 

3 372
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Today we have booked our second Florida holiday with Neil from Ocean Florida. Neil is supportive and friendly and remembered us from our last booking. It was great to discuss our holidays plans w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’d highly recommend booking your holiday through Ocean Florida. From the moment I made contact Graham took time to understand my needs and pull together an itinerary and options to consider. He gav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely fantastic service from Ocean Florida. Coming up to the last 2 days of our holiday - I’m currently sat by the pool of our Champions Gate villa writing this post. Booked almost 2 years in adv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff from booking and making an itinerary to the lovely Lindsay that helped with all my mobility needs, have been great. Very informative and as helpful as they could possibly be . They have... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(3 372)

377 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ocean florida

Booked with ocean florida a few times now great service friendly staff

19 mars 2026
Avis spontané
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Réponse de Ocean Florida

Hi there, thank you for sharing your kind feedback, we really appreciate you. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Darren was amazing

Darren was amazing, so helpful for everything, was a pleasure to speak to

26 mars 2026
Avis spontané
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Réponse de Ocean Florida

Hi Daisy, thank you for sharing your recent experience of Ocean Florida and the great service you've received from Darren. I'll be sure to pass along your lovely feedback to him, and if there's anything else we can assist with, please don't hesitate to get in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Karen was extremely helpful

Karen was extremely helpful, knowledgeable and went above and beyond to help me sort out car hire for our upcoming holiday in Florida. Karen kept me up to date every step of the way. Karen is a real asset to your company and I would not hesitate to recommend Karen or your company due to the fabulous service! My daughter is getting married while we are on holiday so having Karen on board helping me was totally stress free. Thank you Karen so much & will I definitely be booking again!

26 mars 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Julie, thank you for taking the time to share how impressed you've been with the great service you've received from Karen recently. I'm so thrilled to hear that her help has been invaluable at a particularly high stress time. I'll be sure to pass along your lovely words to her, and from the whole Ocean Florida team, congratulation to your daughter and her partner on their upcoming celebrations! Many thanks - Zara OF

Noté 5 sur 5 étoiles

Amazing from beginning to end started…

Amazing from beginning to end started with Dan to get my booking complete . I then got the horrible news I had breast cancer and amazing Karen helped me with my booking . It was going to be changed however I was given permission to fly . Karen was so useful and tried her best to help me. Thank you so much would definitely use this company again .

26 mars 2026
Avis spontané
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Réponse de Ocean Florida

Hi Pauline, firstly let me share our sincere sadness on learning of your health news. From the whole Ocean Florida team, we wish you a full and speedy recovery, and we're pleased that the team have been of great assistance during this very uncertain time. I'll be sure to pass along your very kind feedback to both Dan and Karen, and if there's anything else we can assist with, please don't hesitate to get in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Booking for Florida holiday

We have not yet travelled but have booked via Ocean Florida. Due to specific requirements we have been supported by many staff but special customer service Lindsay Brumby in relation to accessibility requirements. I couldn't feel more supported with the planning and booking of our holiday and assurance when I have more needed calming down with worries and more questions.
Hoping the holiday lives up to these expectations now.

23 mars 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Bridget, thank you for taking the time to share how impressed you've been with the great, personalised service you've received from Lindsey. Enjoy the countdown to your holiday, and if there is anything at all we can assist with, please don't hesitate to get in touch, and we'll be more than happy to help. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Excellent service

Everyone we dealt with couldn’t have been more helpful. The whole process was very smooth and easy to navigate all our booking information.

1 mars 2026
Avis spontané
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Réponse de Ocean Florida

Hi Aimee, thank you for sharing your thoughts on your Ocean Florida experience, we really appreciate your kind feedback. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida, always our go to ...

We have used Ocean Florida for many years.
All those at OF that we have dealt with have fantastic knowledge of the product they are representing.
They have sourced amazing accommodation for us, good priced flights and car hire, they also sell park tickets for Universal, Disney and I'm sure other theme parks are available.
Not only that, they send you vouchers for discounted eateries and free shows.

5 février 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Stephen, thank you so much for taking time from your day to share how pleased you've been with the great service you've received from the Ocean Florida team over the years. I'm thrilled to hear that you have trusted us for many years, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Tom was amazing kept checking on…

Tom was amazing kept checking on flights as they weren't released yet& prices kept me updated nothing was a problem to him at all .if you like personal touch easy booking give him a call

23 mars 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Alison, thank you for taking the time to share how impressed you've been with the great service you received from Tom recently. I'm so pleased to hear that he took the time to personalise the service you received, and will be sure to pass along your kind feedback to him. Many thanks - Zara OF

Noté 4 sur 5 étoiles

The service has been good

The service has been good, i used it for a few days and have been satisfied with almost everything. Prices for some properties seem higher than they are worth..

20 mars 2026
Avis spontané
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Réponse de Ocean Florida

Hi Yvonne, thank you so much for taking the time to share your feedback with us, we really appreciate your insight. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Have spoke to Tom

Have spoke to Tom. Over the last 2 days to assist in booking our holiday nothing was too much trouble. Knew loads information about Florida. Would highly recommend Tom amazing.

🤩

21 mars 2026
Avis spontané
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Réponse de Ocean Florida

Hi Elizabeth, thank you so much for taking the time to share how impressed you've been with Tom's great service throughout the booking process. I'm so pleased that he was such a big help, and will ensure I pass your kind words on to him this morning. Many thanks - Zara OF

Noté 5 sur 5 étoiles

I have used Ocean Florida almost since…

I have used Ocean Florida almost since they began and can never give enough positive feedback for this company from booking to helping with any issues once USA side, they have always come up trumps.
This time, we began a booking with 2 and then chose to add another adult which meant changes to flights, attraction tickets, accommodation and additional assistance requirements.
The staff I have been in contact with have been exceptionally brilliant (and patient!) and deserve a mention - so thank you SO much to Katieann (Tracey)and also Jo (Lymus) both of whom, I can't praise enough.
If you're looking to book a holiday, I have no hesitation in recommending this company.

18 mars 2026
Avis spontané
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Réponse de Ocean Florida

Good morning, thank you for taking the time to share how impressed you continue to be with your Ocean Florida experience, we truly do appreciate your long-term custom! I'll be sure to pass along your lovely feedback to Katieann and Jo, and we will very much look forward to assisting you to book again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Fantastic customer service from Ricky…

Fantastic customer service from Ricky ,allways quick to answer any questions and very profesional.

15 mars 2026
Avis spontané
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Réponse de Ocean Florida

Good morning, thank you for sharing your kind feedback on the great service you've received from Ricky recently, I'll be sure to pass along your lovely words to him. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Amazing service and hassle free

My bucket list trip was to go to Universal and Disney World, Orlando. I'd never been to the US before, so I didn't have a clue where to start to book such a big holiday. I got in touch with Oceans Florida, and was quickly contacted by Ajay. He was very supportive, answering all of my questions and reassured me on any concerns I had. The price was much better than I expected and worked out cheaper than booking everything individually direct through each company, but with the added perks of transfers and it all being hassle free not having to book anything myself. This meant I could truly look forward and enjoy my dream holiday, without worrying how to get from the airport, the accomodation, or about tickets etc. Oceans Florida did everything and kept me up to date throughout with such a warm and friendly manner. I will certainly be using them again if they cover any destination I am thinking of going to next time.

14 mars 2026
Avis spontané
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Réponse de Ocean Florida

Good afternoon Daniel, thank you for taking the time to share your thoughts on your Ocean Florida experience. I'm so happy to hear that your first experience of travelling to the USA on a bucket list adventure was so much more than you hoped for! I'll be sure to pass your kind feedback on to the whole team and Ajay in particular, and we can't wait to help you make another dream trip come true! Many thanks - Zara OF

Noté 5 sur 5 étoiles

As a first time visitor to florida

Every time I have had dealings with ocean Florida it has been so easy. Every question I have has been answered fully and any niggle has been sorted. As a first time visitor to Florida they have been so refreshing to deal with and have made the process easy. Charlotte today worked around my lunch hour and was able to help me add on park tickets to my holiday. Highly recommend

11 mars 2026
Avis spontané
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Réponse de Ocean Florida

Hi Ashley, thank you for letting us know how pleased you have been with your whole Ocean Florida experience. I'm so thrilled to hear that the team made your first time to Florida so easy to navigate and I'll be sure to pass your feedback to the whole team. We'll very much look forward to helping you back to the Sunshine State in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Amazing Holiday Company

We had an amazing holiday organised by Ocean Florida, Everything from the hotels, transfers and flights to the internal flights was all perfect

The customer service side is also amazing, So easy to get hold of an advisor

I would highly recommend and I will definitely be using them again

17 février 2026
Avis spontané
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Réponse de Ocean Florida

Good afternoon Shaun, thank you so much for taking the time to share how impressed you were with your whole Ocean Florida experience. I'm so thrilled to hear that everything went to smoothly for you, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Customer service is absolutely amazing…

Customer service is absolutely amazing so friendly kind helpful and very quick getting back to you recommend these over and over again

11 mars 2026
Avis spontané
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Réponse de Ocean Florida

Hi Kirsty, thank you so much for your lovely feedback, we really appreciate your kind words! Many thanks - Zara OF

Noté 5 sur 5 étoiles

Lindsey in special…

Lindsey in special assistance/Accessibillty was very helpful arranging our special requirements

11 mars 2026
Avis spontané
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Réponse de Ocean Florida

Hi Gordon, thank you for taking the time to share how pleased you've been with the great assistance you received from Lindsey recently. I'll pass along your kind words to her, and if there's anything else that we can assist with, please don't hesitate to get back in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Excellent staff and professional…

Excellent staff and professional service by Charlotte, Lili and Luke!! Amazing all round!!

9 mars 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Alan, thank you so much for sharing your lovely words from your Ocean Florida experience. I'll be sure to pass along your thanks to the team and we'll look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Excellent customer service from start to finish

Excellent customer service from start to finish. Nothing was too much trouble. Everything ran smoothly despite having travel requirements that weren’t straight forward. We didn’t need it but help was only a phone call away. Someone rang us the morning after we arrived to make sure everything was ok and we were happy with the accommodation. The villa was fabulous. Very clean, comfortable and well equipped. The children especially enjoyed the pool. Thank you Ocean Florida for a stress free fantastic week.

14 février 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Andrea, thank you for sharing how pleased you have been throughout your Ocean Florida experience, I'm so thrilled that you had such a wonderful holiday! I'll be sure to share your lovely feedback with the whole team, and we will very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

We had our holiday to Florida booked…

We had our holiday to Florida booked for 2 years, and we’re due to leave in 9 weeks. Unfortunately, due to unforeseen circumstances we were unable to travel. Ocean Florida changed the date for us, even though we were so close to departure and we just have to pay the difference. Therefore, we have not lost the money we spent on the original booking. This was sorted out quickly and efficiently. Sinem Khadem could not have been any more helpful and swift in response. It is greatly appreciated, would definitely use ocean Florida again.

9 mars 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Karen, thank you for taking the time to share your experience with Ocean Florida. I'm really very sorry to hear that you have had to postpone your long awaited holiday, but I'm glad that Sinem was able to assist you in changing your travel plans so swiftly. I'll be sure to pass along your kind feedback to Sinem, and if there's anything else at all that we can assist with, please don't hesitate to get in touch. Many thanks - Zara OF

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