Old Boot Sofas Avis 

453
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Love our Cubby! We found Old Boot online and I can say that in our experience the whole process was faultless, from meeting Emma in the store to getting regular updates and then the delivery, while... Voir plus

Noté 5 sur 5 étoiles

Ordered 2 Hepburn small seater sofas in industrial charcoal leather with full feather cushions and bespoke matching footstools. The order was slightly delayed but we were kept well informed. We went t... Voir plus

Noté 1 sur 5 étoiles

5 months later we’re still waiting for our delivery, we were given a 12 week timescale on purchase. Only 3 weeks ago after many emails we were told it’s a foam infill issue. Now we are being told it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A massive thank you to the Old Boot team, having travelled to their Matlock showroom to see the Hepburn sofa we couldn’t have been more welcomed, no pressure, just good old fashioned friendly servic... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Old Boot came under new management in May 2024, with a renewed focus on what’s always made the brand special — exceptional craftsmanship, honest value, and timeless design. We’re proud to be a small British business based in Matlock, on the edge of the Peak District, where every sofa and chair is handmade within 50 miles of our showroom. Our pieces are built to last using traditional techniques, hardwood frames, and premium materials, with a 25-year frame guarantee as standard. We don’t follow fast trends or mass production. Instead, we design furniture with real character — inspired by classic forms, upholstered in natural leathers and beautiful fabrics, and finished with care to bring out every detail. Whether you’re after a timeless Chesterfield or something more modern with heritage roots, we’re here to help you find the perfect piece. You can visit our friendly showroom team in Matlock or order online with confidence. We offer personal service, honest advice, and genuine aftercare — no call centres or pushy sales. Just good people, making proper furniture, the right way. Old Boot. Proper craft. Proper value.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

453 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,3

Tous les avis

(453)

6 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I bought a 2 and 3 seater in the…

I bought a 2 and 3 seater in the “Howard” style with vintage tan leather.
By far the nicest sofas I’ve ever had / sat on!

I bought them for my first home I purchased but I have a feeling they will be sticking with me for a long time!

Can’t thank the old boots team enough!
Fantastic quality, design and service!

31 mars 2021
Avis spontané
Noté 4 sur 5 étoiles

Excellent company

I dealt with this company online as we ordered our three sofa's during the Covid lockdown. The customer service was absolutely excellent. They couldn't do enough for us.

Just one warning - check your sofa's thoroughly after delivery. All three of ours were damaged where they had scraped along the ground at some point. All three were bad enough to return to the company but we didn't spot the damage as we were decorating and left the sofa's wrapped for a month after delivery. By then, it was too late.

22 mars 2021
Avis spontané
Logo de Old Boot Sofas

Réponse de Old Boot Sofas

Hi D,

Thank you for your review, and your kind words about Old Boot.

I'm sorry to hear that since positioning your sofas you have noticed some damage. Can you possibly send an email through to our customer service team (service@oldbootsofas.com), with the name the order was placed under and some images of the damage. We'll have a look into it and see if there is a way that we can get this resolved for you.

Warm regards,
Jenny

Old Boot Sofas
Call us: 020 3926 5500
Email us: help@oldbootsofas.com

Noté 5 sur 5 étoiles

Just had 2 x Battersea 3-seater sofas…

Just had 2 x Battersea 3-seater sofas delivered; as we have a long, narrow hallway, we opted for the versions with removable arms to ensure they would fit into our lounge.
Wow! Have to say, the quality is first rate; the sofas look and feel wonderful.
Every aspect of the transaction has been excellent, from my first enquiry to the final delivery and installation.
Each and every member of Old Boot's staff has been friendly, helpful and has communicated in a way that deserves the highest praise; we were kept informed of timescales, and emails were responded to promptly.
Special mention must go to the two delivery guys, Shane and Kev. They were extremely friendly, helpful and efficient.
All in all, my wife and I are delighted with our purchase and would highly recommend Old Boot Sofas!

20 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Battersea Sofa

We are absolutely thrilled with our Old Boot XL Battersea sofa, covered in a customised blue leather. There was a long lead time, but team kept us informed and delivery was as promised. It is very comfortable & looks lovely - we went for the medium firmness option & the higher foot option.

18 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic furniture

Good service, polite and helpful. Delivery team very good, and as for the sofa and snuggle chair we ordered 🙂👍 we love them, well made, and very comfortable. Last but not least they look fantastic.

15 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

After 12 months of searching for a new…

After 12 months of searching for a new sofa, I came across Old Boot Sofas on the internet. We really would have liked to have gone to the store, but lockdown prevented this, so we bit the bullet & ordered a 4 seater Alfie chesterfield in vintage leather online. We were not disappointed! It’s absolutely beautiful & just what we were looking for. It’s really well made & incredibly comfortable. Ordering was easy, we used the free swatch service first. They kept in touch with us every step of the way, even when they anticipated delays on materials which may have held up on time delivery. However, our sofa did arrive on time & it we love it! Just wish I had a bigger lounge so I could buy another one! Definitely recommend. Thank you Old Boot Sofas!

6 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Hepburn 3 + 2

We ordered in November delivery February as promised. Strong sofas with really good quality leather which doesn’t scratch. Really need to praise the delivery drivers too, they noticed before delivering that one of our sofas wasn’t quite right took it back to the workshop then delivered later in the day. Great service

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Thoroughly recommend!

A fantastic company to work with and outstanding quality furniture. They could teach bigger companies a thing or two about customer service. Thoroughly recommend.

28 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Wonderful firm to deal with

Wonderful firm to deal with. Their furniture arrived on schedule despite covid. The leather and workmanship is superb and I have already recommended them to other people. Also it was a pleasure to have delivery people who were so helpful.

26 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Great company to deal with from start…

Great company to deal with from start to finish.
Communicative and kept me informed.
The sofas and chairs we had made are fantastic, so comfortable and well made.
Also, the delivery service was excellent.
Nothing was too much trouble for the whole team.
Many thanks to you all!

25 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Hepburn sofas are a work of art

Ordered 2 Hepburn small seater sofas in industrial charcoal leather with full feather cushions and bespoke matching footstools. The order was slightly delayed but we were kept well informed. We went to the showroom where we met Jenny, who was excellent. The sofas themselves are just beautiful and so well made and comfortable. A big shout out to the two delivery guys who were amazing. Don't look elsewhere use this company you won't be disappointed - just factor in they may take a little longer as they really are hand made.

22 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic sofas

Ordered in October and had to wait till February for delivery, but it was worth the wait.
All contact with Old Boot has been very professional and helpful.
Sofas are extremely comfy and supportive. They are also extremely well made.
We have a young dog and every now and again he has a mad 5 minutes and so far they are holding up to his claws very well (thankfully). We went for hobnail leather. Will be back to get some cushions when we decide on a colour.

21 février 2021
Avis spontané
Noté 4 sur 5 étoiles

Most comfortable sofa I’ve ever owned

Most comfortable sofa I’ve ever owned. We went for the foam with a feather padding and its perfect. Lovely mustard colour, quality velvet, sturdy and elegant. The only reason I’ve put four stars rather than five is because we had to wait longer than first stated. But it was worth waiting for. About to order another.

20 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Old Boot Sofa’s Second to None

From placing my order on line to taking delivery of my stunning sofa, Old Boot Sofas have been first class in all respects. Regular updates and excellent communication throughout, 💯% recommended, five stars without hesitation.

18 février 2021
Avis spontané
Noté 5 sur 5 étoiles

I ordered the Graduate sofa

I ordered the Graduate sofa - absolutely delighted! Beautiful craftsmanship, exceeded my expectations. Thanks to all the staff & the delivery guys at Old Boot, world class service!

12 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Hepburn Velvet Sofa

I ordered 2 of the Hepburn velvet sofas and a Hutch chair online, and was a little nervous about spending so much without trying first.
As it is, I love the sofas, they look fantastic, are really comfortable, well made, and I suspect will age gracefully as well.

I was a little concerned at how firm the seat cushions were at first, but having lived with them a few weeks, think I actually prefer them that way now.

The sales team took a lot of time and effort making sure the larger sofa could actually fit upstairs (which was very tight in the end) before I ordered.
There were a couple of glitches along the way, but overall customer service has been excellent.

The delivery guys turned up unannounced but did a great job negotiating the tight stairs.

Would have no problem recommending Old boot and may be back for more some time.

7 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Incredible service; phenomenal product!

The team at Old Boot Sofas were met with incredible obstacles whilst creating my seat. Challenges were identified before construction began to provide an opportunity to commit or to go for another look. At all stages of construction, I was kept advised as to progress and reassured that things were progressing. When the seat was ready we were able to come to a mutually agreeable delivery date and the team did a great job of breaking the seat into the flat whilst maintaining Government guideline social distancing. To say I am thrilled with the beautiful chair would be an understatement. It has pride of place in the lounge and I would heartily recommend this business if you are looking for a heritage piece of furniture that has been immaculately constructed with customer service communication and follow up that would be hard to beat!!

4 février 2021
Avis spontané

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