I wanted to order a sweatshirt for a friend of mine, so I decided to Google the stussy site, and I got the site of these scanners, but nevertheless I ordered this tidy-up, despite the fact that the si... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jiffy bag received with piece of card inside. Sticky label on package says value over £14. Clearly a scam. No company name or details for where sent from although underneath is label showing Orange Co... Voir plus
L'entreprise a répondu
well, really should have checked Trustpilot before using this company. Having paid customs for a gift sent to me, they haven't delivered the goods they send lovely emails but still haven't received t... Voir plus
L'entreprise a répondu
Can’t fault the delivery service, I’m sure they’re great & delivered the item speedily. However, I’ve received a brown envelope with 1x sticker (just the piece a sticker should be stuck onto, no act... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
A global logistics, e-commerce and IT solutions provider. We provide fulfillment, warehousing and final mile delivery solutions.
Coordonnées de contact
Hayes, Royaume-Uni
- www.oneworldexpress.com
1,5
Mauvais
108 avis
A répondu à 8 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Recieved a small package with a pair of kids plastic frame glasses…
Recieved a small package with a pair of kids green plastic frame glasses invoice ref 36567559GBL code number no glass and I didn't order this but yet my name telephone number and address is on the label. Package weight 0.017 priced at £14.24 , addresses one world house london. Where has this come from. I. Guessing this is some kind of scam or a rip of company ? Bur where has my details come from?
23 mai 2024
Avis spontané
Réponse : OneWorldExpress
Dear Karen Oakes,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel/s, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can check where the parcel came from and we can assist you further. Thank you in advance.
Brushing scam
Inadvertently or not, this company is clearly part of a ‘brushing’ scam. Items being delivered to people who have not ordered them in order to gain the ability to give a 5-star review to their own product. This company may be ‘merely a delivery service’ but maybe they need better eyes on who uses them.
26 avril 2024
Avis spontané
Réponse : OneWorldExpress
Dear Jennifer Farenet,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered. Please email us your tracking number at cs@oneworldexpress.com so we can check who sent the you the parcel/s and assist you further. Thank you in advance.
Seems efficient
Bought something sent from China and they appeared to use this logistics company, (read the name on the envelope). It arrived quickly and well packaged.
12 avril 2024
Avis spontané
Réponse : OneWorldExpress
Thank you for your feedback, Angie. We appreciate your comment and we look forward to assisting you again in the future.
This is a total scam I received an…
This is a total scam I received an email stating my ONE WORLD NW package was out for delivery from a fake Amazon shipping email address. I have not placed an order with Amazon therefore I deleted the email, however, I have received 2 more, one stating the item was delivered, which it of course was not!
6 avril 2024
Avis spontané
Réponse : OneWorldExpress
Dear Jo Keogh,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel/s, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can check if the emails you got are official emails from us and we can assist you further. Thank you in advance.
Seamless Shipping with One World Express: A 5-Star Experience
I recently used One World Express for a critical shipment and was thoroughly impressed by their exceptional service. The team was professional and kept me informed every step of the way, ensuring a smooth and timely delivery. My items arrived in perfect condition, highlighting their care and efficiency. Highly recommend One World Express for anyone in need of reliable logistics services.
9 mars 2024
Avis spontané
Réponse : OneWorldExpress
Thank you for your feedback, Jawad. We appreciate your comment and we look forward to assisting you again in the future.
Like many other ppl on here I received…
Like many other ppl on here I received a package containing green plastic valued at £15.48, I did not order this and don't understand how they have my name address and phone number printed on the label, should I be worried about this? Again like other ppl my package had a label from one world house covering the original label from orange connex
1 mars 2024
Avis spontané
Réponse : OneWorldExpress
Dear Michelle,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Thanks for the empty envelope.
Thanks for the empty envelope valued at £11.12. As OneWorldExpress is the only address or reference apart from 35649535GBL I have to assume that it was sent by yourselves. Presumably this is what you would call an "elaborate" fraud, but just basically a bunch of limited intelligence thieves. Have a nice day.
16 février 2024
Avis spontané
Réponse : OneWorldExpress
Dear Roy,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Yet another almost empty envelope with…
Yet another almost empty envelope with a Have a Nice Life card inside, worthless but marked as £38 value.
15 février 2024
Avis spontané
Réponse : OneWorldExpress
Dear David,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Scam delivery
Received a cheap item, that wasn't ordered. Obviously some kind of scam
19 janvier 2024
Avis spontané
Réponse : OneWorldExpress
Dear Neil,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Empty package Scalping
Empty package Scalping. Received a small jiffy style envelope with my name on. Nothing in it. return address is One World House, Pump Lane, Hayes, London UB3 3NB. Value for customs is 25.68gbp and weight is 5 grams! The trouble is the so called declaration is a legal agreement and yes the label is put over the top of a supplier called Orange Connex. Does not relate to any order. Orange Connex is a weird 4th party delivery company apparently working for eBay. Some one needs to investigate them as they have harvested my details from eBay so who else are they harvesting information on
16 décembre 2023
Avis spontané
Réponse : OneWorldExpress
Dear John,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Why would you send me a postcard of a…
Why would you send me a postcard of a panda ? And were did you get my phone number ?
21 novembre 2023
Avis spontané
Réponse : OneWorldExpress
Dear Joanne,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
I recieved this envelope containing…
Just recieved this envelope containing a plastic bead type thing
Not ordered anything so I can’t understand this
Is it some sort of scam?!
This company is obviously some sort of scam
21 novembre 2023
Avis spontané
Réponse : OneWorldExpress
Dear Elizabeth,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Received a large package I didn't order
Received a large package of junk metal I didn't order. Had my name and address too. No tracking information or anything, just a fake Evri label. Tried contacting Evri but you know how that goes. After reading about similar experiences, realized it was a scam.
20 novembre 2023
Avis spontané
Réponse : OneWorldExpress
Dear Customer,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
The parcel was never delivered
The parcel was never delivered, even though the tracking information said that it had ''been put through my mail slot''. Not even possible that this could happen. The parcel contained 2 lots of bedding, and I have a very small letter box. When you ring the given contact phone number, you are told''this is an incorrect number, please re-dial. Not even worthy of ONE star.
11 octobre 2023
Avis spontané
SCAM ALERT …
I ordered a dress from heribby through tik Tok never received it as it is a scam . Then got a letter with a key ring in it that I didn’t buy so I will be going to the police this is a scam .
26 octobre 2023
Avis spontané
Réponse : OneWorldExpress
Dear Andrea,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
Jiffy bag received with piece of card…
Jiffy bag received with piece of card inside. Sticky label on package says value over £14. Clearly a scam. No company name or details for where sent from although underneath is label showing Orange Connex as some others have mentioned. Have changes passwords and checked purchase histories but no indication of this as a purchase or charge. One world express need to do more - possible collusion here!
20 octobre 2023
Avis spontané
Réponse : OneWorldExpress
Dear Liz,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
This takes the biscuit… Customs label…
This takes the biscuit… Customs label for unsolicited item 1x lens cleaner kit, value 219.00 GBP Royal Mail hold package until Customs charge of £51.80 is paid
11 octobre 2023
Avis spontané
Réponse : OneWorldExpress
Thank you for sharing your review with us.
We would like to be given the opportunity to investigate your issues further. Please could you contact our Customer Service team on cs@oneworldexpress.com or call them on +44 208 867 6060 and quote your tracking numbers, they will be happy to help you.
I have sent several emails to this…
I have sent several emails to this company as their shipping details show my package has been in a local a local warehouse since 8/16.
9 septembre 2023
Avis spontané
Réponse : OneWorldExpress
Thank you for sharing your review with us.
Am not sure which E-mail ID you have been using to contact us.
Please could you contact our Customer Service team on cs@oneworldexpress.com or call them on +44 208 867 6060 and quote your tracking numbers, they will be happy to help you.
Réponse : OneWorldExpress
Thank you for sharing your review with us Trevor. We are always encouraged when we receive comments which tells us that customers encountered a good experience with their deliveries. We look forward to assisting you again in the near future.
Received a tiny metal key no bigger…
Received a tiny metal key no bigger then 2cm saying I paid £37 when I haven’t brought anything at all with my full name and adress on it should I be worried ??
23 août 2023
Avis spontané
Réponse : OneWorldExpress
Dear Ellie,
Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.