Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I wanted to order a sweatshirt for a friend of mine, so I decided to Google the stussy site, and I got the site of these scanners, but nevertheless I ordered this tidy-up, despite the fact that the si... Voir plus

Noté 1 sur 5 étoiles

Jiffy bag received with piece of card inside. Sticky label on package says value over £14. Clearly a scam. No company name or details for where sent from although underneath is label showing Orange Co... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

well, really should have checked Trustpilot before using this company. Having paid customs for a gift sent to me, they haven't delivered the goods they send lovely emails but still haven't received t... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Can’t fault the delivery service, I’m sure they’re great & delivered the item speedily. However, I’ve received a brown envelope with 1x sticker (just the piece a sticker should be stuck onto, no act... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services aux entreprises

Informations provenant de diverses sources externes

A global logistics, e-commerce and IT solutions provider. We provide fulfillment, warehousing and final mile delivery solutions.


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

108 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 8 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Brushing scam

Received scam envelope with just a plastic ziplock bag and an alleged value of 8 GBP. This companies protestations below that they are just a logistics company are unconvincing because a) there was no other sender details on the package and b) there are so many reviews complaining about this. I believe this is a brushing scam. If they wish to avoid being tarred with this brush they should not accept packages for delivery without a verified sender address clearly shown on them.

Update 6 March 2024 - in their reply below they repeat their claims that they are just a logistics company. I still don't believe them, for the same reasons as before. In particular, without a verified sender on the package, I regard the deliverer as responsible.

12 août 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Charlie,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

SCAM!!Received an empty letter with a value…

Received an empty letter with a value of £7 plastic accessory . Obviously nothing I ordered . Fake company . But had the correct details !!! Scam

7 août 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Customer,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

Ordered a sweater for £16.99

Ordered a sweater for £16.99, got a plastic sling shot worth less than a £1. An expensive joke clearly.

4 août 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Sharyn,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

Received an empty padded envelope…

Received an empty padded envelope saying it contained a toy. No idea who this firm is but I have not ordered any toys so this must be a scam company

26 juillet 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Louise,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

Just recieved a Jiffy bag with multiple…

Just recieved a Jiffy bag with multiple stickers on and nothing inside invoice on bag stating 1x plastic accessory value £16.65 obviously a scam time to contact trading standards

24 juillet 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Julie,

Thank you for getting in touch and we are sorry to hear that you have received something that has nothing inside.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 3 sur 5 étoiles

Can’t fault the delivery service

Can’t fault the delivery service, I’m sure they’re great & delivered the item speedily. However, I’ve received a brown envelope with 1x sticker (just the piece a sticker should be stuck onto, no actual sticker) with a supposed value of £6.89 - it’s actually worthless. I obviously did not order this nor is there any indication as to what they expect me to do with it. They have my name, address & phone number printed on the label.

Upon further research, this is a “brushing” scam. Usually conducted by third-party Amazon sellers to create a fake transaction so they have the ability to write a fake product review. I suggest anyone receiving this type of envelope change their password immediately!

13 juillet 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Tristan,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

I did not order or even look at this…

I did not order or even look at this item and have zero use for it.i will return it when well enough to leave house.feels like some sort of scam

10 juillet 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Susan,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

Empty letter scam

Had an empty parcel saying it contained a plastic accessory for 12 quid which I obviously didn't order! They had name address and number, clearly a scam of some kind but it's a new one to me!

4 juillet 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Paul,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

Today I received a small package…

Today I received a small package invoice shoes £24.99 inside a pair of plastic kids glasses. Didn't order this don't know where it has come from with my mobile number. Need to report this

14 juin 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Sue,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

Had a small brown letter/parcel arrive…

Had a small brown letter/parcel arrive this morning with just a piece of paper inside. Clearly a scam. Do these scumbags have my details?

10 juin 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Josh,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 3 sur 5 étoiles

Scam

Who the hell is this firm small package delivered saying that my main order was yet to be delivered a piece of paper in it with a royal mail number not enough numbers and a bit of a plastic bag my address and phone number still a SCAM

7 juin 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Ken,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

Scam

Avoid like the plague. See other reviews regarding small packages with crap in them!!!!!

30 mai 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Lesley,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

Avoid like the plague

Like so many others, i received a Chinese knot, probably worth 20p, valued at £40. I spent an hour searching through my various online accounts to see if it showed up anywhere, it didn't. One World Express can only use the excuse of innocence/ignorance for so long. They must have the details of these companies and so could stop this at source. But alas, it's a profitable exercise with maybe a hint of collusion.

25 mai 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Bertram,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

Received a small empty packet

I received a empty small package? Why i do not know, but how has this company got my details. This is not right at all its even got my mobile phone number.

21 avril 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Andrea,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

Like many before me I've received an odd package

Like many before me, I too have received a jiffy bag - Mine contained two small rectangles of fake leather. I'd read something previously online about a scam called 'scalping' - Not allowed to add the weblink but you can google 'Empty Package Scalping' and you'll see what it's all about. Seems like OneWorldExpress are on the sticky end of this scam as they are being targeted to deliver these bogus packages. Mine originally came from Orange Connex and was then relabelled with OneWorldExpress stickering.

15 avril 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Susan,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

I am only giving 1star otherwise i cant…

I am only giving 1star otherwise i cant write a review, I received a jiffy bag with nothing in it, all my details including my contact details are on the front, I tried to track, nothing found, I haven't ordered anything, I have done my research and this is a scam for you to contact them online inputting more information about yourself, throw away in the bin.....

13 avril 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Melanie,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

Noté 1 sur 5 étoiles

Very poor sarvice.

31 mars 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear Sanjay,
We are sorry to hear that you had a poor service with our organisation, Kindly share with us a parcel tracking number or the problem experienced so that we look into this further or kindly contact our Customer Support Team via cs@oneworldexpress.com who will be more than happy to assist.

Noté 1 sur 5 étoiles

Received a package from these today a…

Received a package from these today a platic pair of glasses never ordered these but reading the reviews looks like a scam so in the bin they go

10 mars 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Dear John,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. We would like to be given the opportunity to investigate your issues further. Please could kindly share with us your tracking number.
Thank you in advance.

Noté 1 sur 5 étoiles

Delivered today via your logistic…

Delivered today via your logistic company a jiffy package containing useless pieces of junk.
Before you say you are just a logistic company let me tell you what I intend to do.
Because you printed my telephone number on the address label I shall be reporting this to Data Protection and see how you like that.
This is a useless review to go with the useless package

7 février 2023
Avis spontané
Noté 1 sur 5 étoiles

Like hundreds of other people I…

Like hundreds of other people I received an envelope containing a piece of paper - yes you read that right. Definitely nothing from EBay or any other retailer - so I can’t figure out what the scam is. Stephen Carr

19 janvier 2023
Avis spontané
Logo de OneWorldExpress

Réponse : OneWorldExpress

Hi,

Thank you for getting in touch and we are sorry to hear that you have received something that was never ordered.
One World Express is simply a logistics organisation that has delivered your parcel, therefore our services are limited to the delivery of items and we do not under any circumstances sell goods. Please email us your tracking number at cs@oneworldexpress.com so we can assist you further. Thank you in advance.

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