OnYerBike Avis 

I was absolutely blown away by the excellent service I received. Had an Endura jacket that had lost its seams and On Yer Bike sent me a replacement without any issues. Couldn’t have been more helpful! A+++

Friendly, knowledgeable, helpful service at a reasonable price - what more can you ask for?!

Top job from Josh the mechanic. Very happy with his work

Really helpful team, take my bike here often to go through - reliable service and some really nice bikes/parts stocked

Josh was fabulous - very knowledgeable and did an excellent job - would recommend!!

Excellent bike shop with great, friendly and knowledgeable staff. We've many great bikes from here. Highly recommend 🚲

Amazing store, really helpful staff. Purchased many bikes from these guys and I always walk away happy. 10/10 reccomend!

Bought a bike for son, service from Dawn was first class, went above and beyond. Would definitely recommend

Super fast delivery. Top notch online service. Will definitely be taking my bike in for a service when due.

I was really impressed with OnYerBike Cycles. The team were friendly, honest, knowledgeable, and genuinely invested in helping me find the right bike. I’d highly recommend this fantastic local business!

Friendly staff at all 3 stores, great service and some very knowledgeable young lads.

Just bought my bike from their website. I rang the guys up before hand to go over a few bits and they were super knowledgeable and helpful. The bike was delivered next day, packaging well with no issues. 100% would recommend!

Really happy with the service I received after going in to the shop and being advised on a new custom build bike recently. Knowledge is second to none and the lads have really gone out of their way to build me my dream bike!

I have bought two bikes from On Yer Bike within the last year, and on both occasions I have received excellent service. All staff members that I've dealt with have gone out of their way to ensure everything was just right for me. I have also recently been for a service and to have a few upgrades and again it was all very straight forward. Will absolutely be returning and recommending! Thank you

Great bunch of lads! Helped me out with a last minute repair.

Thanks

All the staff were very friendly, the mechanic was very fair and honest when it came to the repairs on my bike. Couldn't ask for a better service.

Informative and knowledgeable customer service. So refreshing to talk to an expert on the phone. Great delivery too. Wil definitely use this company again.

Placed an order for a stash tool as a birthday gift which said it was in-stock and available for dispatch the following day. Received no dispatch update by the end of the week, giving the benefit of the doubt of being busy, sent an email and no response. Checked the website and saw the item was out of stock. Checked a few days later and saw it was back in stock, sent another email with no response. Called the store and was told they couldn't help me. After a 3rd email I got a short response saying the item was missing and they would give a refund. I responded immediately to say they are showing in stock so please just ship the goods, yet again no response. Yet again sent more emails, after the 3rd got a response saying the item was missing and they are unable to obtain them anymore so a refund should have been done. Meanwhile the item is still listed as in stock and available for dispatch on the website!

Ordered a cycling coat from their online store, i recieved a different model to the one i ordered. After going back and forth over email i was told a replacement had been sent out, which it hadn't. I was then told to pay to return the coat i had recieved, i didn't want to pay for delivery however as it was not my mistake. When i suggested they could arrange a pre-paid label or similar they stopped replying to my emails. So i now have the wrong item with no communication from the shop to send me the correct one, needless to say i will not be ordering from OnYerBike again.

Ordered a tubless valve on 27th Dec. Said it would be despatched in 5th January. I queried on the 10th, emailed but no reply so phoned. Was told it would be delivered in a day or so. It didn’t arrive. I sourced the valve elsewhere and emailed to cancel the order. Received no reply. Then got an email at the start of Feb saying it had been dispatched. I emailed again to remind them I had cancelled the order. Still no reply.!