Outdoor Action Ltd Avis 

2 444
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So, never heard of Outdoor Action but decided to take a punt and ordered some Oboz shoes. Great service, excellent communication, VERY rapid delivery. I’m very happy with the shoes, great qualit... Voir plus

Noté 5 sur 5 étoiles

What great after sales service. I bought a pair of Highlander carbon fibre skye walking poles from them earlier this year but the bottom section of one snapped during my Tour de Mont Blanc earlier t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic store with Clothing footwear tents and accessories of all makes at very competitive prices! knowledgeable helpful staff that are more than happy to spend time making sure you don't leave unt... Voir plus

Noté 1 sur 5 étoiles

Leger helmet. Website is misleading. Clicking on black produces grey. Clicking on silver produces matt black. Bought this helmet for my grandson for Christmas. His disappointment at wrong colour was p... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Clud d'escalade
  4. Magasin de sports d'hiver

Écrit par l'entreprise

Outdoor equipment has been supplied by Outdoor Action throughout the Blackburn, Lancashire and the North West of England for over 40 years, we have a wealth of expertise and experience within the outdoor leisure industry. Our online outdoor equipment store offers an extensive range featuring popular brands including Berghaus, The North Face, Sprayway and Vango. So if you are looking for outdoor equipment from waterproof/windproof clothing, down and insulated jackets, fleeces, rucksacks, sleeping bags or tents at discounted prices, then please have a look around our online store, or come down to our Blackburn Lancashire Store on King Street


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(2 444)

19 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I can’t recommend this store enough

I can’t recommend this store enough, the staff are very helpful and friendly, not something that’s found now in a lot of shops. There is a really good choice of goods at competitive prices and I wouldn’t consider going anywhere else for my outdoor goods.
Keep up the good work Outdoor Action 👍

19 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Resolved issues with my faulty tent .

Bought a vango helium ul 2 from here . Had issues with tent . Via store tent was returned to vango. Once for repair and then a refund . Would like to thank them for there patience. And resolving the matter. Thanks.

24 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Not good

Not good, never received the item, didn't take responsibility for non delivery, neither did the courier. Had to take a £220 loss.

1 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Mountain equipment gloves with 50% off rrp. Ordered Friday afternoon and delivered Saturday afternoon. Fantastic, thank you 😊

26 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

bad customer service

The colour of the beanie I received from them does NOT match the picture they put on their website. And their customer service was NOT great when I raised this issue with them.

18 octobre 2022
Avis spontané
Logo de Outdoor Action Ltd

Réponse de Outdoor Action Ltd

The image on the website was 100% correct. Sold 100’s with no complaints. Customer didn’t like item as was trying to get a free returns on a low value item.

Noté 5 sur 5 étoiles

Best store for all your outdoor Gear

Fantastic store with Clothing footwear tents and accessories of all makes at very competitive prices! knowledgeable helpful staff that are more than happy to spend time making sure you don't leave until you're happy. Comes highly recommended. We'll worth a visit. For all your outdoor gear make Outdoor Action your first port of call!

17 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great Prices, Speedy Delivery & Fantastic Customer Service

Bought a tent (Vango Galaxy 300) that was out of stock on many of the more well-known sites that I checked. The tent was far cheaper than anywhere else too, due to a 10% discount code from their site.

I checked reviews prior to buying and found their social media and felt comfortable that it was a legit site. Customer service is very responsive and helpful (I asked about stock of another item) and delivery was very speedy (just 2 days).

I highly recommend this site.

9 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

I would highly recommend Outdoor Action. I ordered two items online yesterday (one of the items was out of stock in all but one other retailer) and both were delivered to me today, six days ahead of the expected delivery date. Unfortunately one of the items was damaged, but my email to Outdoor Action received an almost immediate reply, apologising and with a no quibble refund to my account - fantastic service, thank you

10 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Another excellent experience

Again Outdoor Action had a jacket I wanted at a completely unbeatable price and the shopping experience was excellent.

Easy ordering process, and the option of next day delivery.

Highly recommended company.

12 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Everything arrived on time, well packed and in good condition. Many thanks

22 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

Boots arrived in a damaged box

Boots arrived in a damaged box. I returned the boots as I did not like the colour. For a return, I used the same box and wrote on it: "Damaged on arrival". The company 'stole' £6 from my refund claiming they cannot use the box anymore.

8 avril 2022
Avis spontané
Logo de Outdoor Action Ltd

Réponse de Outdoor Action Ltd

Thank you for your review

For clarity, the box the boots were in had a very slight bash in transit. So not the worst.

The issue was you in very large letters wrote Damaged on the box. This meant we can no longer sell the goods as new in original box, as the next person to buy would assume the shoes were damaged or 2nd hand which they are not.
We now have to dispose of the box, and sell in our store as not new, and at a much reduced price & reducing the chance of resale. Therefore had to reduce the refund to counter this.

Regards

Noté 5 sur 5 étoiles

Great prices with great advice

We live close to the store in Blackburn and its the only place we will go for all our Outdoor wear (we drive straight past Go Outdoors). We've just spent a good 3 hours being kitted out for our first ski trip. All done by knowledgeable staff, making sure that all equipment fit perfectly and was suitable for our individual needs. I support shopping locally and with independent retailers and when you get great advice with great prices you can't go wrong.

13 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Can't fault

Bought W/P trousers and they arrived very quickly. Too small so returned. Not Outdoor Action's fault but money refunded immediately.
Another pair of W/P trousers ordered and again arrived very quickly. No problems this time.
Can't fault Outdoor Action and can happily recommend them.

24 janvier 2022
Avis spontané

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