Polyurethane concrete sealer didn't seal, still clouds of concrete when brushing the garage floor. Bought online as cut off my call 3 times, also customer service didn't call back at all. Delivery/pri... Voir plus
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Lisez les avis des autres
Quick delivery, great prices so all good. Before buying I did email a question about the RAL colour for the paint as it was just listed as 'dark green' but didn't receive a response. Ordered anyway a... Voir plus
Reddish store Tried all the other big names very expensive, called at the store on a Saturday morning, had the paint we wanted and mixed us a colour at a very reasonable price, the guy was so helpful... Voir plus
L'entreprise a répondu
After a disaster "delivery" by APC with missing items with another delivery dumped on a city centre doorstep, Paint-master went above and beyond to own and fix the situation even though it wasn't thei... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fabricant de peinture
- aussi dans
- Fabricant
- Magasin de bricolage
- Magasin de peinture
- Magasin de rénovation
Écrit par l'entreprise
Paintmaster 2000 Limited is one of the North West's largest independent paint manufacturers and suppliers, proudly serving both trade professionals and homeowners across the UK. Based in Derbyshire, we manufacture and supply a comprehensive range of high-quality paints, coatings and decorating products, combining outstanding performance with excellent value. With nearly 30 years of experience, we have built our reputation on quality products, knowledgeable advice and reliable customer service. Whether you're a professional decorator, contractor, landlord, property developer or DIY enthusiast, our experienced team is always happy to help you choose the right products for your project. We manufacture our paints in-house - from interior emulsions and durable exterior masonry paints to primers, undercoats, floor paints, metal coatings, woodcare and specialist finishes, we supply products suitable for both domestic and commercial applications. Paintmaster has two retail stores in the North West, open to both trade and public customers, as well as nationwide delivery direct from our Derbyshire factory. Every order is carefully prepared and dispatched by our team to ensure it arrives quickly and in excellent condition. Customer satisfaction and providing quality paints at the best price is at the heart of everything we do. We continually invest in our products, manufacturing processes and customer service to provide dependable quality, competitive prices and expert support. We value every review and appreciate customers taking the time to share their experiences, helping us continue to improve and provide the highest level of service. We look forward to helping with your next decorating project.
Coordonnées de contact
Units 12-17 Bingswood Industrial Est , SK23 7LY, Whaley Bridge, Royaume-Uni
- 01663 733633
- sales@paintmaster.co.uk
- www.paintmaster.co.uk
4,6
Excellent
555 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Patricia at the Reddish branch of…
Patricia at the Reddish branch of Paintmaster was fantastic from start to finish. She was incredibly knowledgeable and took the time to understand exactly what I was trying to achieve, offering helpful advice and product recommendations throughout.
The level of customer service was excellent, and nothing seemed too much trouble. It’s refreshing to deal with someone who genuinely knows their products and takes pride in helping customers.
A real credit to the family business of Paintmaster – I wouldn’t hesitate to recommend Patricia and the amazing staff at the Reddish branch to anyone looking for expert advice and great service.
13 juin 2026
Avis spontané
Réponse de Paintmaster 2000 Limited
Hello Tom,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our customer service and products - we really appreciate the feedback!
Thankyou for your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Quick processing of order and shipping
Quick processing of order and shipping. Paint as always top class.
27 mai 2026
Réponse de Paintmaster 2000 Limited
Hello Chris,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our service and products!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Gabby,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our service and products!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Steve,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our service and products!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Excellent service and product
Very quick and helpful from my first e-mail asking for advice on painting the roof sections on my rather old horse trailer. The machinery enamel paint was delivered within a couple of days and had been very well packaged. I have found the paint easy to work with and I am very pleased with the result.
29 avril 2026
Réponse de Paintmaster 2000 Limited
Hello Diana,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our customer service, delivery times and products!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Rachael,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our delivery service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Dougie,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our product and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
delivered order well packaged
20 avril 2026
Réponse de Paintmaster 2000 Limited
Hello,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our packaging and delivery!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Robert,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our delivery service and products!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
company is great to deal with very…
company is great to deal with very helpful additional to this wonderful support the products are fantastic you can tell as soon as you start using it. I have painted 4 houses using their paints and sealants. I would not choose another brand now.
1 avril 2026
Réponse de Paintmaster 2000 Limited
Hello Ben,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and services as a whole - we really appreciate the feedback!
Thankyou for your continued business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Great advise on paint selection and…
Great advise on paint selection and brilliant mixing to match specific colour
21 avril 2026
Réponse de Paintmaster 2000 Limited
Hello Mark
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our colour match and product!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Great paint for a garage floor
Great paint for a garage floor. I have used this product many times.
20 avril 2026
Réponse de Paintmaster 2000 Limited
Hello Clive,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our product!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Metal Enamel Paint
Purchased from this company as they had the paint I required for the deck of my boat. Went for JCB yellow to brighten it up. It certainly is standing out from the crowd in the Marina now !
The paint goes on really well with a brush and roller. I’ve been using it on sunny days and it touch drys quick but not so fast as you will have any probs with.
It was a really good price and I’ve ordered some white to try that next.
Very quick delivery well packaged.
20 avril 2026
Réponse de Paintmaster 2000 Limited
Hello Carl,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our paint and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Great paint at reasonale price .very…
Great paint at reasonale price .very helpful customer service
16 avril 2026
Réponse de Paintmaster 2000 Limited
Hello Robert
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our product and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Réponse de Paintmaster 2000 Limited
Hello Clive
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our service!
Apologies for any change to RAL availability but if you get in touch we can always try to match to your requirements in another way.
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Informative webpage
Informative webpage. Product arrived when predicted and very well packaged. The paint is nice to use and even after only one coat has made a difference to the waterproofness and finish of our stable.
6 avril 2026
Réponse de Paintmaster 2000 Limited
Hello Hugh,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our website, packaging, products and fast delivery service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Roof Tile Paint
Quality paint at a very fair price. Both the primer and the tile paint did a great job.
10 avril 2026
Réponse de Paintmaster 2000 Limited
Hello Gregory,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and fast delivery service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Paint Good , Customer services not so
I ordered some paint on Friday morning and received an email confirmation straight away. I needed the paint by the following Wednesday, so I phoned and emailed the company for an update. Unfortunately, the phone was never answered, and the email response was just a standard “we have your order and it’s being processed,” with no clear delivery information, even after I asked twice.
The paint was eventually delivered by APC, who were excellent—very informative and reliable. However, the customer service from the paint company could definitely be more helpful, especially since they already knew the order had left the factory when I contacted them.
That said, the paint itself is very good; it’s just the customer service that let the experience down.
13 novembre 2025
Avis spontané
Réponse de Paintmaster 2000 Limited
Thank you for your review. We’re really glad the paint arrived well in time for when you needed it.
As your order was placed on Friday, we couldn’t give a delivery date immediately because it still needed to be freshly made, but it was produced on Monday, dispatched the same day, and delivered on Tuesday.
We appreciate your feedback and will continue working to keep our communication as clear and helpful as possible. Thank you again for choosing us.
Kind regards,
The Paintmaster Team
Polyurethane Floor Paint
Prompt delivery. Fantastic product. Covers well; needed less than anticipated.
Painted over existing painted concrete floor that had become marked and worn. Transformed my garage!
Highly recommend.
3 juin 2025
Avis spontané
Réponse de Paintmaster 2000 Limited
Hello Adrian,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and fast delivery service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
No customer services
After multiple unsuccessful attempts to reach Paint Master by phone (01663 733633) at different times over several days, I'm leaving this review to alert potential customers about their completely unresponsive telephone service. There isn't even an option to leave a voicemail.
I needed advice about their polyurethane floor paint before placing a substantial order, but the complete lack of response via their advertised contact number makes me question their customer service commitment. While they do list an email address (which I didn't try), when a company prominently displays a phone number, customers reasonably expect it to be answered.
Until Paint Master either fixes their phone system or removes the number from their materials, I'd caution buyers to consider this lack of accessibility before ordering - especially for large purchases where you might need support.
22 avril 2025
Avis spontané
Réponse de Paintmaster 2000 Limited
Hello,
Apologies that we have been closed over bank holiday weekend and due to a staff member off sick recently, we struggled to answer the phone quick enough and know we missed a few phone calls.
We are always available and quick to respond via email at sales@paintmaster.co.uk to answer any of your enquiries about our products.
We do try our best to answer calls as timely as possible but apologise for any delay.
We look forward to your custom in the future and we can hopefully impress your with our service and our quality products from here on out.
Kind regards,
The Paintmaster Team
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