Getting an opinion on a loved pet's ailment is not easy, especially in an expensive sector a veterinary support. Yet the chat with a qualified practitioner at no charge (as I buy Yumove joint pills) w... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb. My girl is fully rec... Voir plus
I am very happy with PawSquad, I have used the service several times for my puppy instead of having to go to the vets and each time the advice from a qualified vet (usually early hours of the morning... Voir plus
Utterly hopeless. Chat function would not let me reply. Booked an audio appointment… immediately cut off 3 times when connected. Will be terminating my Admiral pet insurance after this experience. Off... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.
Coordonnées de contact
The Chocolate Factory, Keynsham, BS31 2AU, Bristol, Royaume-Uni
- welcome@pawsquad.com
- www.pawsquad.com
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I'd never want to be without Pawsquad
I'd never want to be without Pawsquad. Again their excellent advice has informed my next steps for my pet.
Great Video Call Advice from an Expert
Lovely Romanian vet located in Spain took my early hours video call and looked at my dog real-time. She was very kind and discussed different options. It's so good having a vet online to talk to during worrying times. Of course they can only help so far before you take your pet to see a local vet face to face, but it's fantastic to have an expert to talk to in the meantime.
I had not heard of Pawsquad before…
I had not heard of Pawsquad before adopting my new cats, but what a marvellous idea! To be able to speak to a vet quickly via video call and show them the pet whilst discussing concerns was SO reassuring. Obviously this does not replace you usual local veterinary care for consistency and long term knowledge, but for small checks it is great. Vets were friendly and professional and gave clear, helpful advice. Thank you so much.
Great communication
Great communication, help to best they could and gave good advice .
Really good app to navigate to your…
Really good app to navigate to your peds needs,the vet was polite friendly and answered all my questions ....FANTASTIC service
Excellent vets
The vet I spoke to was very friendly and very helpful. She listened to what was going on with my dog and advised me what to do. They were very professional all through the call.
They were so helpful and understanding…
They were so helpful and understanding when I was so worried about my dog that had been bitten by another dog can’t fault them at all vets were amazing
Very professional but also pleasant to…
Very professional but also pleasant to talk too. Video call was very good as vet could actually check my dog via camera. Altogether fast service, very good , would highly recommend and use again.
Easy communication
Excellent service. Very helpful when you needed most. Thank you
Very helpful and fast response.
Very helpful and fast response.
Unfortunately our pet dog passed away, she had to put to sleep due to her cancer worsening. But the helpful service received helped us as much as they could while she was suffering. We used the service through PDSA, both times out of hours and the response was almost immediate both times and very understanding and helpful.
Excellent service by knowledgeable vet
Excellent online vet service. Out of hours vet was sick and my cats eye condition was looking bad. The knowledgeable Dr Daniela Jessen reassured me while looking at him through the camera. Advised to continue drops as they wouldn't make the problem worse which I was worried about
Never used this service before but would again
Excellent
contacted Pawsquad for advice about my dog. The vet was very helpful indeed and explained fully what to do.
Excellent service and great advice from…
Excellent service and great advice from friendly vets
Very helpful and understanding
Very helpful and understanding.
I had trouble wirh the hearing her and couldn't figure out how to sort it.she understood and instead of giving up she took the time to write her questions so I could answer her.
Pleased with the quick service when…
Pleased with the quick service when finding out some advice for my dog
Excellent
Thoroughly recommend PawSquad, I have used multiple times, they give excellent advice and have frequently saved me from (ever more expensive) vets bills.
Rang for help Sunday afternoon and was…
Rang for help Sunday afternoon and was advised it was a tummy bug. Gave food recommended, and she picked up. Then during the night tuesday she went down hill again and called our vet Wednesday. She had an emergency appointment no uti found but she had a womb infection surgery straight away pyrometra. She had

Réponse de PawSquad
The vet’s advice was spot and her…
The vet’s advice was spot and her explanation was very clear. Thank you. Sylvester’s skin is healed.
Great Service
Easy to get a consultation & the Vet set our minds at rest. This is a great service to offer, FOC, as part of our pet insurance
Very quick response from Vet
Very quick response from Vet. Knowledgeable information forwarded regarding my cat health.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







