Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I made two payments through Payssion — $30 and $10. Both transactions went through successfully, I have receipts and confirmation for both. Yet somehow, NONE of the funds ever appeared on my b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love working with Payssion. Their gateway is easy to use, their support team is quick and helpful (shoutout to Nana, our manager!), and the most important thing - they help us to provide a variety... Voir plus

Noté 5 sur 5 étoiles

Until about a week ago worked fine but now whenever I try to do a payment in a website that I’ve always used Payssion, it gives me a message saying “User blacklisted“ and doesn’t let me proceed even... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

1. Fee A nominal fee will be applied to payments based on the payment processor method. 2. Payment Receiving Time The payments are received in seconds. 3. Local Payment Processors There ar... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

131 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,9

Tous les avis

(131)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Not wanting to respond

So i wouldnt recommend using payssion because they have the worst support. The support doesnt even want to respond to my emails and due to them i lost 40 dollars. :)

21 août 2021
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

Sorry for the late reply. We checked and found your email sent on Saturday. It takes more time to get replied on weekends. We have replied your email. Please check it.

Thanks
Payssion Team

Noté 1 sur 5 étoiles

AVOID THEM - SCAM

AVOID THEM. SCAM. They took 350USD from my client and never reflected the payment to my account nor refunded the payment to my client. It's more than a week they make excuses!

4 août 2021
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi Sergey,

Sorry for the inconvenience. We checked the payment status with the local processor and found the payment status was not paid after receiving your first email. So we sent the payment proof to the local processor and asked them to recheck it but still got no update yet. We have followed up again and hope we can get replied soon.

Regarding the issue of this payment, as you may know, OXXO is a cash payment method, and it usually takes 1-2 business days to confirm the payment. Sometimes, the payment may not be confirmed correctly because of unknown reasons and we would have to check with the local processor manually for such cases, which takes more time.

Please contact us at support@payssion.com if you still have any questions.

Thanks
Payssion Team

Noté 5 sur 5 étoiles

Good Service

1. Fee
A nominal fee will be applied to payments based on the payment processor method.

2. Payment Receiving Time
The payments are received in seconds.

3. Local Payment Processors
There are many local payment processors available. The clients can pay just like local transfer

4. Withdrawal Money
The withdrawal fee is 20 USD which is nominal. The withdrawal time is 15 days which should be reduced to 3-4 days.

13 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Solved: User blacklisted for no reason

Until about a week ago worked fine but now whenever I try to do a payment in a website that I’ve always used Payssion, it gives me a message saying “User blacklisted“ and doesn’t let me proceed even though I haven’t done anything unusual at all. I want to know why.

Edit: it wasn’t Payssion’s fault, it was their brazilian partner d-Local’s fault. The issue was resolved with the help of both theircustomer supports that answered to my e-mails quickly.

12 juillet 2021
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

Your payment request was blocked by the local processor. Can you please contact us at support@payssion.com with your order details? so we can recheck it.

Thanks
Payssion Team

Noté 4 sur 5 étoiles

Ik 'kocht' een gereedschapsset bij…

Ik 'kocht' een gereedschapsset bij Ycidium. Bleek achteraf een chinese website te zijn doch dit bleek nergens uit. Ik betaalde 29 euro en verwacht dan dat een bedrijf als Payssion checkt op de integriteit van de aanbieder. Niemand die een bestelling bij deze oplichter deed heeft zijn/haar bestelling ontvangen. (lees trustpilot over Ycidium.) Hoewel het geldbedrag niet hoog is vind ik iedere investering zonde van het geld. Ik bestelde in maart en betaalde via Ideal. Ik zag dat de verwerking via Payssion verliep. Vooral kwalijk is dat Ycidium als oplichter te boek staat en Payssion desondanks haar medewerking verleende.

Update: 14 juli 2021.
Inmiddels heeft Payssion nagegaan hoe e.e.a. zat. Met een link naar een verzending zou het pakket geleverd moeten zijn. Voor Payssion wat mij betreft voldoende inspanning. Echter, DHL zou het pakket afgeleverd hebben (wat niet het geval is) dus daar maar een review over schrijven.

10 juillet 2021
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

We are the payment service provider and we don't sell the products or process the product delivery. Can you please contact us at support@payssion.com with your payment details? so we can check with the merchant about your case. Our team will handle it if any scam activity is involved for the merchant.

Thanks
Payssion Team

Noté 1 sur 5 étoiles

I'm writing a review in this that payssion is a scam.

I am a merchant I have withdrawn, but I have been waiting for 1 week, no payment has been issued. So I'm writing a review in this that payssion is a scam.

13 juin 2021
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

Please note the withdrawal will not be processed right after you withdraw. The withdrawal will be processed according to your settlement period. Please check your withdrawal history and you should be able to find "Expected Sent Date" on which the withdrawal will be processed. Please contact us at support@payssion.com if you still have any questions.

Thanks
Payssion Team

Noté 1 sur 5 étoiles

Lost my money

Paid $300 through Poli, which was connected to Payssion. This was over a month ago. Merchant said they never received my money and my bank said they could not retrieve it. So now I have lost $300.

27 mai 2021
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

Sorry about the issue. Your payment was under review because of the risk involved. We just received your email about this a few minutes ago, and we will check it and get back to you ASAP.

Thanks
Payssion Team

Noté 5 sur 5 étoiles

I would advice it to everybody!

I have been working with Payssion for more than a year now and I can say that I am really happy about the result. Commission rates are really fair and their system works without any problems. And their admin page is really easy to use. All payments have been sent to my account on time. So I would advice it to everybody.

24 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended!

We love working with Payssion. Their gateway is easy to use, their support team is quick and helpful (shoutout to Nana, our manager!), and the most important thing - they help us to provide a variety of payment methods all over the world... Peru, Chile, Philippines, and many more - we've lost customers in these countries who hadn't have an easy access to credit cards or PayPal. Now, with Payssion, we are able to offer flexibility and convenience, which we and our customers value so much.

13 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Payssion is one of the best payment…

Payssion is one of the best payment gateways there is. Their platform is super fast, comprehensive and easy to use. The level of support is unmatched! Nana, our account manager, is amazing. We strongly recommend Payssion.

8 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Isn't gooood

8 mai 2021
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

Can you please let us know your problem? Please contact us at support@payssion.com and we will get back to you ASAP .

Thanks
Payssion Team

Noté 1 sur 5 étoiles

Still didn't get my stuff

Still didn't get my stuff, and I did paid 225zl . Got no answer.

30 avril 2021
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

We are the payment service provider and we don't sell the products. Please contact the merchant directly if you have any questions about the delivery.
You can contact us at support@payssion.com if you get no reply from the merchant and we will check with the merchant and get back to you.

Thanks
Payssion Team

Noté 5 sur 5 étoiles

Great company to partner with.

Great company to work with for most of our Payment gateway needs. While the fees might be a little higher comparing to many, it is worth the money.

Shout out to Nana for awesome communication, amazing follow up and consistent support as an account manager.

10/10 would recommend.

19 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Great service

This payment processor works really well, in comparison to other processors they are very communicative and help you alot, the integration itself it’s really quick and easy.
Raccomended!

8 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Very responsive

I didn't start cooperation with them yet, but I disagree with the people who said their customer service is bad and that they don't reply. I can send you maybe 10 emails which have been answered within 3-4 hours or even less. So guys, telling lies about competition is not a noble thing.

8 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Great payment processer!

If you want a good payment processor partner, then Payssion is the one you are looking for. Excellent communication, great system, really all that we could ever ask for!

2 mars 2021
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

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En savoir plus sur le parcours des avis sur Trustpilot.

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