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Lisez les avis des autres

Noté 1 sur 5 étoiles

I made two payments through Payssion — $30 and $10. Both transactions went through successfully, I have receipts and confirmation for both. Yet somehow, NONE of the funds ever appeared on my b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love working with Payssion. Their gateway is easy to use, their support team is quick and helpful (shoutout to Nana, our manager!), and the most important thing - they help us to provide a variety... Voir plus

Noté 5 sur 5 étoiles

Until about a week ago worked fine but now whenever I try to do a payment in a website that I’ve always used Payssion, it gives me a message saying “User blacklisted“ and doesn’t let me proceed even... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

1. Fee A nominal fee will be applied to payments based on the payment processor method. 2. Payment Receiving Time The payments are received in seconds. 3. Local Payment Processors There ar... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,9

Tous les avis

(131)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Purchased credit for a site called…

Purchased credit for a site called bitSkins. I've made multiple payments ( 4 total ) and only recieved credit for one of them!

Tried to contact payssion about this but still no reply after several days. Do not recommend using bitskins and/or payssion since it looks very untrust-worthy with them ignoring customers.

22 mars 2020
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

We tried to search but found no such emails about this merchant. Please check if your email was sent successfully and resend it if needed. Please also make sure you contact us at support@payssion.com.

Thanks
Payssion Team

Noté 5 sur 5 étoiles

Faithful Payment Gateway For Hosting Providers

Payssion supports multiple payment methods such as Alipay, WebMoney, Qiwi Wallet, Yandex Money and other official payments across the globe. Since when I have started my web hosting company in March 2016, I have been using Payssion integrated with WHMCS Web Hosting Automation and Billing Software and I have never had any issues with them. It works as expected and I am thankful to them for providing such an easy tool and integration to do the business to work. I am highly recommending Payssion for hosting providers to use it for accepting payments from clients across the globe.

26 février 2020
Avis spontané
Noté 1 sur 5 étoiles

the bad service i ever received

the bad service i ever received
i purchased some bigo diamonds on 21/1 but haven’t received the diamonds( normally it’s come straight away) i sent the email for support@payssion to ask for helping but i haven’t hear anything back from them till today,this company is untrusted, i’m feel like being frauds.

26 janvier 2020
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

Sorry for the late reply. We missed your first email, which caused the late reply. Regarding the your payment, it has been confirmed and we have notified the merchant about this. Please let us know if you have any questions.

Thanks
Payssion Team

Noté 1 sur 5 étoiles

Stay away from this company

Stay away from this company, there are many payment processors available that are much safer.

My experience was terrible, Payssion is really amateur and unreliable, rolling reserve can easily last 12 months and they make their own rules the way they think best.

If you have money on the balance, just withdraw and forget about that processor!

Edit: If this is an attempt to make me look like the bad guy in the story, that's really funny. The company's rating is low enough to notice that I'm not the only one who's had problems with this company.

The most hilarious thing about Payssion is trying to mention clients who haven't received the product in 11 months as if it was my fault to try to make me look guilty. I will simply refund another customer who had the order misplaced at Customs in the destination country.

I have worked with several payment processors, I've been partnering with Paymentwall for over 14 months and never had a problem with them. But Payssion really tries to make people believe that I am the problem.

Paymentwall, Stripe, 2Checkout, EBANX...I give my recommendation to readers, I've never had problems with these companies and I strongly recommend instead of wasting your time with this amateur payment processor.

27 décembre 2019
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi Andre,

We usually don't have rolling reserve for normal merchants, however, we keep receiving complaints/disputes from your customers saying they have not received the products, and we had no way but delayed your settlements when you failed to offer the delivery proof for such disputes.

Regarding "rolling reserve can easily last 12 months", we found you used our service to collect payments between December 2018 and January 2019. We delayed 6 months for your settlement and settled 95% of the funds in August 2019 and held 5% due to potential disputes from your customers.

P.S. Today we received another email from your customer saying he still didn't receive the delivery after waiting 11 months. We just forwarded the email to you. Please check it and get back to us ASAP.

Thanks
Payssion Team

Noté 4 sur 5 étoiles

And im still waiting..

Bought bitskins balance (750$) and after more than 1 week i still didnt receive any balance. Already tried to contact Payssion but no response. Because of that i cant recommend their service, never had these kind of problems with other payment methods.

Update 25/12/19: Sent you another mail.
Update 26/12/19: It was solved, i received my balance. Thank you for your quick help! Upped my rating from 1 star to 4 stars.

24 décembre 2019
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

We tried but didn't find your email. There is a possibility that we missed your email. Can you please contact us at support@payssion.com? so we can check it and get back to ASAP.

Thanks
Payssion Team

Noté 1 sur 5 étoiles

I buy some BIGO diamonds already paid…

I buy some BIGO diamonds already paid now so days I didn’t get my diamonds send three four emails then they reply I feel someone cheated me so I don’t referred any one buy BIGO diamonds from this site

19 novembre 2019
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

Sorry for the delay. It takes time for us to confirm your payment made by POLi because the funds may not be cleared by the bank. Your payments have been confirmed and the bigo diamonds should have been delivered to you. Please recheck it and contact us at support@payssion.com if you have any questions.

Thanks
Payssion Team

Noté 1 sur 5 étoiles

Terrible service slow reponse

I pay for a premium VPN account via a middleman financial company and finally payssion turn out to be the payee!!! Obviously payssion is also a middleman financial company. How is that could be? Is that a fraud manipulated by payssion?

30 octobre 2019
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi,

We are the payment service provider and we help the merchants process the payments, however, we can't promise you would get fast reply from the merchant as we don't sell the products. Please contact us at support@payssion.com if you don't get reply from the merchant, and we will help you contact the merchant about your issue.

Thanks
Payssion Team

Noté 5 sur 5 étoiles

free to access channel

I 'm glad with Payssion. They are very professional. The most important for me is the price. I don't need to pay for accessing payment channels. It is free!!! This is why I was attracted at first. I have been using it for two years now. I want to say Payssion's channel is both stable and secure. I will continue to work with them later.

7 août 2019
Avis spontané
Noté 1 sur 5 étoiles

I have a very bad experience with…

I have a very bad experience with payssion.
I think they are in a sleeping mode as because I have tried to contact with them several times and requested via mail try to connect with the staff via Skype and all but haven't got any proper response.

20 mai 2019
Avis spontané
Logo de Payssion

Réponse de Payssion

Hi Arvind,

We checked and found we did reply to your email on May 20 after receiving your email on May 19. As we said in the email, we can't offer our service to you as we don't accept your business model.

Please check your email and let us know if you still have any questions.

Thanks
Payssion Team

Noté 5 sur 5 étoiles

Very happy with Payssion

I've been working with Payssion for about 3 years.

I added it as an extra payment method and It worked great.

They have a great support and always pay on time.

Never had an issues

24 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Great Service
Fast communication, reliable, support a big variety of different payment channels. Would definitely recommend for other merchants.

8 février 2019
Avis spontané
Noté 5 sur 5 étoiles

payssion has always been reliable…

payssion has always been reliable payment provider for us. We have been working together for over a year and they were always helpful, their support fast and responsive and their developers professional and capable.

24 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Solid service

Solid service
Very satisfied with provided services. All issues are handled quickly, communication is also pretty fast.
Would recommend using Payssion services to other merchants.

24 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Great for us.

Our trading system for the digital goods has a 3 years of successful experience of cooperation with Payssion. This made it possible to attract users from some new regions.
Operational support through a personal manager, no withdrawal delayings.

24 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

A very solid service

An honest and quality service with reasonable fees, do recommend for most merchants, especially if you're accepting payments from China.

Extra shoutout to Payssion staff — they were very patient with me and helped out a ton. Cheers!

24 janvier 2019
Avis spontané

L’expérience Trustpilot

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