My call was answered by an actual person, not a virtual assistant!! The person l spoke with was very helpful and knowledgeable. The insurance was explained fully and a couple of queries l had wer... Voir plus
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Lisez les avis des autres
Taking out the top up cancellation was quite easy, the rep made everything very clear. Documentation was sent to me by email very quickly. I've no experience of submitting a claim to PJ Hayman, hopef... Voir plus
I can not comment on making a claim as it hasn't been necessary to do so. However, I can comment on how easy it is to create an account and log on to get an instant quote. It's so straight forward,... Voir plus
Top marks to Rory at PJ Hayman & Company for settling my claim swiftly and professionally. It’s really difficult when having to cancel a trip but it’s great knowing the correct insurance cover through... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Since 1990, P J Hayman has built a reputation as a well-respected Travel Insurance and schemes intermediary. We pride ourselves on providing specialist travel insurance and we always try our best to help. Whether you want cover for an activity, a long trip, medical conditions or more. P J Hayman are here to help you travel, with confidence.
Coordonnées de contact
The Old Theatre, Stansted House, Rowlands Castle, PO9 6DX, Hampshire, Royaume-Uni
- 02392 419070
- info@pjhayman.com
- www.pjhayman.com
4,8
Excellent
529 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Thank you for arranging our insurance…
Thank you for arranging our insurance in a friendly and helpful manner we will certainly use you in the future
5 mai 2026
Outstanding service and very easy to…
Outstanding service and very easy to complete and Staff very helpful and advised me on things I was unsure about.
Fully recommend this serivce
5 mai 2026
staff very helpful and informative
staff very helpful and informative
service quick and efficient
9 mai 2026
Dealt with this company for a number of…times
Dealt with this company for a number of coach holidays. Always clear about what the policy covers.
Very friendly and courteous agents.
Phone call answered promptly.
1 mai 2026
Used the same service last year and…
Used the same service last year and again this year. All good
5 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
A Human saved the day
Difficulty getting past the first page of the form on line was super frustrating. 3 attempts to phone , going thrugh the recorded message meant more frustration. Once through i heard a conversation with another client.
Liam however handled the mix up professionally, got back to me and sorted out my insurance needs.
Had i not used your company previously i would have gone to another company. Please sort the process as i have another trip planned
1 mai 2026
Réponse de P J Hayman & Company
Good morning,
Thank you for leaving your feedback on your recent experience. Please accept our apologies for any frustration you experienced with the online system.
We aim to make the process of purchasing one of our policies as simple as possible whether that's online or via our friendly customer services team, so we will investigate this further.
We wish you a wonderful trip.
Kind regards
P J Hayman
Claim handled efficiently and with empathy
Rory Gowland handled our claim efficiently and with empathy and we are very grateful for this experience.
5 mai 2026
Avis spontané
No trouble purchasing travel insurance
No trouble purchasing travel insurance. Not been away yet though
5 mai 2026
Very efficient service will certainly…
Very efficient service will certainly use PJ again
28 avril 2026
I am very pleased with the easy to…
I am very pleased with the easy to navigate website and competitive price for my cruise insurance. P J Hayman was recommended to me by my travel agent, Fred Olsen. Would recommend them.
29 avril 2026
Ease of booking
22 avril 2026
A real person picked up the phone in a…
A real person picked up the phone in a timely fashion.
24 avril 2026
Very helpful lady who talked me through…
Very helpful lady who talked me through my options. No hassle, quick and easy process.
22 avril 2026
Travel insurance
I did it on line,was easy and quick.
I phoned them because I thought I had put wrong holiday dates.
They confirmed I had put the correct dates.
They kindly said they would send my insurance through the post, I received travel insurance in 2days.
I would use them again,very helpful
21 avril 2026
Friendly helpful staff
3 avril 2026
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