Placesleisure Avis 

1 451
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Would give it 0 stars. Complete lack of customer service. Random penalty imposition and unclear check in for classes. Broken equipment that takes months to fix and can’t book on to classes as it it to... Voir plus

Noté 1 sur 5 étoiles

I tried to phone the leisure centre directly but was put through to central. I wanted to go for a swim but no places available and no reason was available for this. The person said that it was all boo... Voir plus

Noté 5 sur 5 étoiles

I had an appointment with Dan at Places Leisure, Sunbury, regarding equipment I could use in the gym as I have health problems and am over eighty. He was marvellous ~ altruistic is not a powerful eno... Voir plus

Noté 5 sur 5 étoiles

Places Leisure at Camberley is Marvellous. Today the lifegaurds were attentive and engaged which was a challenge as so people were moaning about the temporary arrangements in place for aqua jog. Well... Voir plus

À propos de l'entreprise

  1. Événements & divertissement

Écrit par l'entreprise

We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,3

Tous les avis

(1 451)

680 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great local leisure centre

This is our local leisure centre in Staines and I really enjoy using it for swimming and the gym. I’ve done Pilates there too and hope to do more classes in the future.

14 mars 2026
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Réponse de Placesleisure

This is so good to hear Sara! Its great you are enjoying the facilities and we hope you love all the classes on offer. Thanks for your review! Emma

Noté 4 sur 5 étoiles

If the lane swimming was more readily…

If the lane swimming was more readily available this review would be five stars. Staff are great

14 mars 2026
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Réponse de Placesleisure

Thanks for the review Julian. This is great feedback. If you would like to drop us an email at enquiries@pfpleisure.org with details of which centre this is we would be happy to look into the lane swimming for you. Thanks, Emma

Noté 5 sur 5 étoiles

The teachers and staff are very…

The teachers and staff are very friendly and the teachers are very experienced

13 mars 2026
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Réponse de Placesleisure

Thanks for the review Anthony. This is great feedback and I am pleased to hear how welcome you have been made to feel. Thanks, Emma

Noté 5 sur 5 étoiles

The Triangle is weak run and kept…

The Triangle is weak run and kept clean. It offers a wide range of activities at good prices

14 mars 2026
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Réponse de Placesleisure

Thanks for those 5 stars Ken. Its great to hear you are enjoying using the facilities and we appreciate your kind words. Thanks, Emma

Noté 5 sur 5 étoiles

The centre at Riverside Leisure Centre

The centre at, Places Leisure Riverside Centre in Norwich is brilliant! I have been a member since 2018 and I love my sessions there, I attend 3 times weekly for Swimming /Aquafit and use of the gym. I have found all staff to be caring and friendly. The centre is always kept clean and tidy. Any mishaps are dealt with immediately and efficiently. I enjoy meeting with friends in the pool, as it is a very socially friendly area. The amenities are excellent, it houses an excellant athletic sized pool. The gym is excellant too, it houses treadmills, bikes, steps/stairs, weights of all sizes, and so much more! See online and App. Definitely recommend. 10/10 for me. 💞

11 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Dawn. Thanks for such a great review. We love to see how valued our centre's are and appreciate the time taken to leave this. I will ensure your feedback is shared with the management team. Thanks, Emma

Noté 1 sur 5 étoiles

Faceless until you meet an exceptional…

Faceless until you meet an exceptional reception team.

11 mars 2026
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Réponse de Placesleisure

Hi Valerie. Thanks for your review, it is disappointing to see you have not had a positive experience. If there is anything specific we can help with please do send us an email at enquiries@pfpleisure.org and we would be happy to help. Thanks, Emma

Noté 5 sur 5 étoiles

Good value for money

Great local leisure centre which is good value for money.

11 mars 2026
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Réponse de Placesleisure

Hi Deborah, thank you for your review we greatly appreciate your feedback. Best wishes Vicky

Noté 5 sur 5 étoiles

Absolutely lovely centre

Absolutely lovely centre, so so clean, I nice to spend time meeting up with friends for a swim and a coffee.

11 mars 2026
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Réponse de Placesleisure

Hi Susan, thank you for your review it's lovely to hear such positive feedback about the centre and that it's part of your social routine. Best wishes Vicky

Noté 3 sur 5 étoiles

More Classes Needed

I have on numerous occasions expressed the frustration of members not being able to gain a place on Zumba Gold classes. I have asked why some of the £215 million profit made by the company can not be used to train staff as zumba teachers, but I suppose the company is only interested in profit.
However, at least Sherry the zumba instructor has been able to offer another class on a Monday morning, but only 10 people can be accommodated, so classes are still over subscribed.

11 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Miss Smith, thank you for your review we appreciate your feedback. Could you please email enquiries@pfpleisure.org with your feedback and the centre it is regarding. Thank you in advance Vicky

Noté 5 sur 5 étoiles

Great gym with plenty of classes and…

Great gym with plenty of classes and good equipment.
Reasonably priced
Lots of choice of classes at different times
Everyone’s friendly and helps each other out
Nice social hub as well as a fitness Centre

11 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Miss Whitmore, thank you for your review we appreciate your feedback it's great to hear you are enjoying using the centre. Best wishes Vicky

Noté 5 sur 5 étoiles

Carnival leisure centre

Carnival leisure centre staff are very friendly, and welcoming. The cleaning staff do a brilliant job keeping the pool and surrounding areas clean and tidy.
A big thank you to them all.

10 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Sue, thank you for your review and feedback it's greatly appreciated and will be sure to share with the team. Best wishes Vicky

Noté 5 sur 5 étoiles

Great Local Leisure Centre

The whole building whilst quite old compared to other Centres, is kept Clean. Very impressed by the environment. Good Gym, Clean Changing Rooms and Excellent Pool and Health Suite.

11 mars 2026
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Réponse de Placesleisure

Hi Eddie, thank you for your review we appreciate your feedback, we're glad to hear you are enjoying the centre. Best wishes Vicky

Noté 5 sur 5 étoiles

Fantastic facility

I have worked in swimming pools and leisure centers for most of my adult working life in a hands on and management position Berwick leisure center is a great example of how a center should be .My only slight issue would be that if I suspend my membership I was informed that I would need to pay a rejoin fee this I find unfair (I am aware of the special offer available at the moment) in all the centers I have worked in no rejoining fee was implemented if a member suspended his or her membership I feel this could possibly effect people rejoing,what are your thoughts on this .

12 mars 2026
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Réponse de Placesleisure

Hi Kevin, thank you for your lovely review and feedback if you could email enquiries@pfpleisure.org with your feedback. Thank you in advance Vicky

Noté 5 sur 5 étoiles

Classes at balham leisure centre 😀

Staff are lovely and the classes are brilliant.

6 mars 2026
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Réponse de Placesleisure

Hi Julie, thank you for your lovely review and feedback it's greatly appreciated. Best wishes Vicky

Noté 4 sur 5 étoiles

Another great aqua workout with…

Another great aqua workout with instructors at the dolphin leisure.

11 mars 2026
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Réponse de Placesleisure

Hi Lalaine, thank you for your lovely review and feedback, it's great to hear you are are enjoying the aqua classes. Best wishes Vicky

Noté 1 sur 5 étoiles

Not enough classes for members

Increased membership fees and increased members but NO increase in fitness classes or equipment or gym facilities or changing rooms or lockers or toilets or carpark spaces. Don’t waste your money.

11 mars 2026
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Réponse de Placesleisure

Hi Mrs Richardson, thank you for your review we appreciate your feedback, could you please email enquiries@pfpleisure.org with your feedback and the centre it is regarding. Thank you in advance Vicky

Noté 5 sur 5 étoiles

Everyone is friendly and helpful

Everyone is friendly and helpful
I always enjoy my swim

11 mars 2026
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Réponse de Placesleisure

Hi Jim, thank you for your review, it's great to hear you feel our staff are friendly and that you enjoy swimming with us. Best wishes Vicky

Noté 5 sur 5 étoiles

Lovely centre

A great centre to visit with plenty of activities and an easy booking system if needed.

11 mars 2026
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Réponse de Placesleisure

Hi, thank you for your review and lovely feedback it's greatly appreciated. Best wishes Vicky

Noté 4 sur 5 étoiles

Everything.

10 mars 2026
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Réponse de Placesleisure

Hi Jude, thank you for your review it's greatly appreciated. Best wishes Vicky

Noté 3 sur 5 étoiles

Could always improve

Places - Eastleigh: Could always improve. We’ve just had a fee increase so be nice to see some more classes added to the programme

11 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Shelly, Thank you for your feedback. Can you please email enquiries@pfpleisure.org with the centre this would relate too for this to be passed on to the centre manager. Thanks, Nikki.

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