Placesleisure Avis 

1 451
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Would give it 0 stars. Complete lack of customer service. Random penalty imposition and unclear check in for classes. Broken equipment that takes months to fix and can’t book on to classes as it it to... Voir plus

Noté 1 sur 5 étoiles

I tried to phone the leisure centre directly but was put through to central. I wanted to go for a swim but no places available and no reason was available for this. The person said that it was all boo... Voir plus

Noté 5 sur 5 étoiles

I had an appointment with Dan at Places Leisure, Sunbury, regarding equipment I could use in the gym as I have health problems and am over eighty. He was marvellous ~ altruistic is not a powerful eno... Voir plus

Noté 5 sur 5 étoiles

Places Leisure at Camberley is Marvellous. Today the lifegaurds were attentive and engaged which was a challenge as so people were moaning about the temporary arrangements in place for aqua jog. Well... Voir plus

À propos de l'entreprise

  1. Événements & divertissement

Écrit par l'entreprise

We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,3

Tous les avis

(1 451)

681 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Super reception staff our first line of…

Super reception staff our first line of contact.

6 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Denise, Thank you for sharing your positive feedback, Its great to hear our receptionists are being recognised for their hard work, Thanks, Nikki.

Noté 3 sur 5 étoiles

Very poor hygiene overall in this gym.

Very poor hygiene overall in this gym.
Equipment never gets cleaned and is in a layer of dust, hairs & god knows what else.

10 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Christy, I am very sorry to hear this, Can I ask you to email enquiries@pfpleisure.org with the centre this would relate to for this to be passed on. Thanks, Nikki.

Noté 5 sur 5 étoiles

The staff are amazing who work at…

The staff are amazing who work at Waltham abbey leisure centre always happy to help and it’s a very nice and relaxed atmosphere

10 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Marc, this is great to hear! Thank you for sharing your positive feedback. Thanks, Nikki.

Noté 3 sur 5 étoiles

Too many kids and the parking is awful

Too many kids and the parking is awful, paying £50 a month to not be able to park because people are coming in to use costa is ridiculous, there needs to be parking for members and parking for people coming in to drink coffee, pi++ take imo. The time it takes for machines to be fixed aswell is mental. Other than that the gyms good

10 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Lee, I am very sorry to hear this, In order for your feedback to passed on can you please email enquiries@pfpleisure.org with the centre this would relate too. Thanks, Nikki.

Noté 5 sur 5 étoiles

Placesleisure at Wycombe

Placesleisure at Wycombe. Great venue. Plenty of classes & well equipped gym. Worth a visit for sure! Recommended 👍💪😀

9 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Kerry, Thank you for sharing your great feedback, I will ensure this is passed on to the centre. Thanks, Nikki.

Noté 5 sur 5 étoiles

I joined the xcel to lose weight to…

I joined the xcel to lose weight to build up strength. (As I turned 66 years old this month.) to feel better in myself as I suffer with depression anxiety. Since i joined the gym my anxiety my well being has increased significantly. Happier in myself. I leave the gym at the xcel after a good work out pleased with myself. The only issue I have with the gym is I be waiting ages to go on the weight machines as other members sit on the weight machine on their phones for ages. Or chatting to another person on the other machine near them. Mostly ignoring is they are on their phones for 10-15 minutes not moving off or away from the weight machines having to wait on them to finish. I have had to do extra work out on other weight machines which I don’t want to do just waiting on that someone to get off their phones to carry on using the machine. Making other people wait while their on their phone then to start using the weight machines a is selfish and out of order. Both men and women

9 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Jules, This is great to hear! Thank you for sharing this. I will ensure this is passed on to the centre and ask the general manager to look into phone issue. Thanks, Nikki

Noté 1 sur 5 étoiles

Gyms full most of the time

Gyms rammed most of the time. Almost pointless going now as you have to queue to get in machines or use a bench. Been a member for years. Cancelling membership.

10 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Andy, I am very sorry to hear this, Can I ask if you can email enquiries@pfpleisure.org with the centre this would relate too. Thanks, Nikki

Noté 1 sur 5 étoiles

The Triangle in Burgeds Hill has…

The Triangle in Burgeds Hill has rapidly gone downhill. The Jacuzzi & Steam Room have not worked for several month. Place is an absolute disaster, it is dirty and management don't care.

9 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Nick, I sorry to hear of your Disappointment. The works for the steam room will start week commencing the 6th April, We do not have an update on the jacuzzi unfortunately. I will be sure to pass the feedback on to the general manager. Thanks, Nikki.

Noté 5 sur 5 étoiles

The centre feels good from the minute I…

The centre feels good from the minute I arrive. All facilities are excellent and efficiently managed.
The staff are consistently helpful and focussed.

9 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Liz, Thank you for sharing your lovely feedback. Its great to hear you enjoy our facilities and the feedback of how helpful our staff are. Thanks, Nikki.

Noté 5 sur 5 étoiles

A lovely all round leisure centre

A lovely all round leisure centre. A nice pool for aqua fit and lane swimming- the aquafit instructors are amazing with great music choices. Great value as a monthly charge gives you all classes from yoga to Pilates to Zumba and the newly refurbished gym. Lovely friendly atmosphere and would definitely recommend.

9 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Janine, Thank you for sharing your positive feedback. It's to hear you are enjoying our classes and facilities, Thanks. Nikki

Noté 3 sur 5 étoiles

Check before you go,....

If you are going to the Triangle over the next few weeks check that the facility you need is up and running. There are various closures planned for long overdue maintenance.

9 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi John, Thank you for sharing your feedback. All closures will be advertised on out website. Thanks, NIkki.

Noté 3 sur 5 étoiles

Places doing OK but room for improvement.

Shower pressure not great, as only 1 or 2 people can use it at the same time.
Water can be on the cold side, but that tends to be the same else where.
Pool forced to close because chlorine pump breaks down regularly, probably a legacy of Better running the center.

9 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi, Thank you for your feedback, Can you email enquiries@pfpleisure.org with the centre this would relate too, for this to be passed on. Thanks, Nikki

Noté 5 sur 5 étoiles

Use the Hinckley location for swimming - its great

Use the Hinckley location for swimming, all good.

9 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Alex. Thanks for the review. We love to hear that customers are enjoying the facilities! Thanks for taking the time to leave your feedback. Thanks, Emma

Noté 5 sur 5 étoiles

The Rotherham staff are welcoming and…

The Rotherham staff are welcoming and helpful. The instructors are amazing and encouraging in classes and the gym

7 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi there, thanks for your great review! We appreciate those 5 stars and are pleased to hear how welcome you have been made to feel. Thanks, Emma

Noté 5 sur 5 étoiles

Excellent staff

Excellent staff and a very pleasant place to visit

4 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Jean, thank you for your review and lovely feedback it's great to hear positive feedback. Best wishes Vicky

Noté 5 sur 5 étoiles

Best swimming pool by a very long shot!

Best swimming pool by a very long shot!
Clean facilities (swimming pool, showers, toilets, change rooms and lockers), steam room and sauna, friendly hours for early risers (0630 on weekdays and 0730 on weekends, friendly and helpful staff.
I can't complain about anything, first class!
I have been going to the pool for a few years now and every time it's a delight.

4 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Eric, thank you for your review we appreciate your positive feedback. Please could you email enquiries@pfpleisure.org with your feedback and the centre it is regarding and we can share it with the team. Thank you in advance Vicky

Noté 2 sur 5 étoiles

Gone down the tubes

Gone right down the tubes in the last couple of years. Dirty stretching area plus equipment taking months if not longer to repair. But apparently the place is being taken over in the autumn.

4 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi Peter, thank you for your review we appreciate your feedback, please can you email enquiries@pfpleisure.org with your feedback and the centre it is regarding. Thank you in advance Vicky

Noté 5 sur 5 étoiles

Places Leisure Camberley - Shambles!

I had an appointment to meet a Caroline at Reception, Camberley today to do a gym induction. She was very helpful, knowledgeable and committed to working out a personal programme for me. The gym equipment seemed up to date and easy to use and she was able to recommend quieter times for me to attend. Great!

3 mars 2026
Avis spontané
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Réponse de Placesleisure

Hi, I am very sorry to hear this. I will ensure this is passed on to the fitness manager and the general manager. Thanks, Nikki.

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