A bit concerned about this business, they seem okay in regards to reviews when I palced order. They don't answer phone or return calls on messages. All emails have been ignored so far. Buy at your... Voir plus
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Lisez les avis des autres
Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... Voir plus
L'entreprise a répondu
A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... Voir plus
Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... Voir plus
À propos de l'entreprise
- Magasin de matériel de plomberie
- Rénovateur de salle de bains
- Magasin d'articles de salle de bains
- Magasin de bricolage
- Fournisseur d'équipements de chauffage
- Magasin de radiateurs
Écrit par l'entreprise
Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.
Coordonnées de contact
Unit 1-2, 660 Chester Road, B23 5TE, Birmingham, Royaume-Uni
- 01213508188
- info@plumbhub.co.uk
- www.plumbhub.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
What’s not to like
Quick. Well packed and delivered. Good communication. 1st class product. Excellent price.
Reliable Company with Competitive Prices
I order regularly from Plumbhub and had an delivery issue last time as the courier company lost my item but handled very well by Peter and sorted quickly.
Good reliable company with competitive prices.
Thank you Peter.
Good price and service
Had fantastic experience .…
Had fantastic experience good communication delivered promptly and on time love the radiator. The delivery driver was very helpful and polite thankyou so much
Excellent friendly customer service
Excellent friendly customer service. Will go above and beyond to help customers.

Réponse de Plumbhub
Would have appreciated a vat invoice in…
Would have appreciated a vat invoice in the box . Thanks
Mangers cylinder jacket
The Mangers cylinder jacket was at a competative price and was delivered promptly. It was just the right size for our small hot water cylinder 36"x18". Easy to fit. The four tapes provided were rather narrow, but each went round twice which helped.
Great company. Very helpful.
Used these a couple of times now, no issues whatsoever. Also very helpful.
Excellent service
Excellent service. I have used this company before and are once again very pleased with the experience.

Réponse de Plumbhub
Delivery was a hassle
Purchasing via the website was seamless and looks a decent product but the delivery was overly complicated, not express as stated ( said would take 2-3 days and was classed as ‘express’ on the description with no other options, a third party had to phone to organise the delivery and didn’t do that til the third day), and a ridiculous amount of excessive packaging (partial crate for a small (albeit 1800mm long) relatively light radiator, of which the radiator was hanging out the bottom of the crate when it arrived!), and gives us extra hassle to get rid of. Not quite sure why I had to pay £24 for “express” delivery. If it isn’t express delivery then please do not call it such on the delivery option to manage customer expectation.

Réponse de Plumbhub

Réponse de Plumbhub
Negative experience:(
Negative experience:(. Radiators ordered at the end of August. Delivered radiators after a five days been demaged and delivery has a missing radiator. Nobody give us a message or call. After a month we still have an issue. The replacement parts are still on their "way"to us, only we recieved is the sellers promise which is seems nothing. They told us as an exuse that the suplier hasn't responded to their concerne. Never gonna use them again.
My adviceis :use somebody else

Réponse de Plumbhub
radiator was delivered quickly and was…
radiator was delivered quickly and was exactly what I ordered

Réponse de Plumbhub
Appalling customer service.
Appalling customer service.
Plumbhub took my order and took my money.
Item was booked in for delivery, I waited in all day and it didn't arrive. I phoned, online messaged, emailed and phoned again and again. No one responded by any means and I am still waiting for some response weeks later!!
Don't touch this company with a barge pole
Took a few days to be delivered then…
Took a few days to be delivered then parcel force didn’t leave it like any other courier would so I had to wait another day for them to bring it back. Then I screw all the brackets to the wall and hang it to find there’s a crease in the lower front facing part of the radiator.
Buying a large radiator
I found the whole process excellent when buying a very large radiator through plumbhub. The day after ordering I received a phone call to arrange delivery, great flexibility on delivery date to fit around my requirements. The radiator was delivered on the date requested and the product was very well packaged and protected by delivery company Overall a great experience. I am looking to change a number of radiators and I would definetly use plumbhub again.
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