Polanitravel Avis 

241
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 2 sur 5 étoiles

My recommendation is to avoid this company and buy direct from the airline. My flight was cancelled by the airline. The airline (Singapore) have confirmed they have issued a refund however Polani ar... Voir plus

Noté 5 sur 5 étoiles

Spoke to Kamal at Flight Catchers. He was so professional, polite and helpful. Booked my flight in no time and quickly sent me all the paperwork.He fully explained the process required and completed... Voir plus

Noté 5 sur 5 étoiles

It’s was great experience. Mr qamar iqbal really greatest person he’s very respectful great full and helpful officer. He makes great and very reasonable deal for me I’m thankful to him. Allah alw... Voir plus

Noté 5 sur 5 étoiles

FIRST TIME PURCHASING A TICKET THROUGH A THIRD PARTY- EVEYRTHING WAS QUICK AND RECEIVED CONFIRMATION INSTANTLY. HOWEVER, MY CONTACT DETAILS AND SECURITY INFO WAS NOT PASSED ONTO THE AIRLINE. CALLED T... Voir plus


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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3,9

Tous les avis

(241)

113 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

DONOT USE charge admin fee when airline cancels your flight

Booked a flight with these scammers, the airline cancelled my flight. To get a refund I had to pay them to get my money back. Even though the cancellation was not my fault. If you book direct with the airline you get all your money back. If you book with these you have to pay them £25 for the pleasure. Plus wait about 6 weeks to “process” it. So my advice is book with the airline direct and if they cancel you will just be refunded like you should be. Don’t use these at all

5 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Ronnie is absolutely amazing

Ronnie is absolutely amazing, thanks to his friendly attitude and support I feel comfortable buying my ticket with flightcatchers, he always get me the best deals on the dates I want. Fantastic service highly recommended!

1 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Dishonest service

They have the worst customer service.
I booked a ticket and had to cancel due to law and order situation at destination. I was told by customer service that most of the ticket will be refunded by the airline as this is due to law and order situation. In addition, many pessangers have cancelled due to same reason. I was asked to say yes to an email I will receive as soon as possible for the refund to be generated.
Unfortunately, I did that. I paid 502 pounds, they have refunded 52 pounds. In the email they asked me to say yes, it is written that only unpaid tax amount of 50 to150 pounds will be refunded.
I felt cheated, they should have been honest about it. Do not use them. This is not how you should treat your customers, use honest people, not them. Will never ever use them again.

26 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I had the most incredible experience…

I had the most incredible experience with The flight catcher, in particular Mehvish khan! I booked for umrah, From start to finish, their customer service was absolutely top-notch. They went above and beyond to help me plan every detail of my trip, ensuring everything was seamless and stress-free.

Before my journey, they patiently answered all my questions, offered fantastic recommendations, and made sure I had everything I needed for my travels including visas and insurance. During the trip, they stayed in touch to ensure everything was going smoothly, and even after I returned, they followed up to check how everything went.

Their attention to detail, professionalism, and genuine care made my trip truly unforgettable. I couldn’t have asked for better support. I highly recommend flight catchers to anyone looking for a hassle-free and enjoyable travel experience!

4 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Mr SUFIYAN

Mr. Sufiyan, travel consultant was really helpful and attentive to all my queries. He helped to understand the information with all his knowledge and information. Thank you.

18 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Beware of this company

Beware of this company, they will cheat you out of your money if the airline makes any changes. Instead of supporting their customers if an airline cancels or changes a flight, Polani Travel will instead charge you an admin fee due to these changes that are completely not the customers fault.

25 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Trustworthy.

Kamal Abdul from flightcatchers.com very helpful again , good time keeping . Polite and well mannered. Got the tickets and all booking complete within 45 minutes. Well done Kamal Abdul.

8 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I received brilliant customer service…

I received brilliant customer service from them. They were very professional and resolved my query immediately. What I really appreciated was that shortly after booking my flight, someone called to check if I needed extra luggage at the lowest rate before they issued the ticket.

Overall, the service was excellent, and I will definitely book with them again.

Thank you, Team!

8 janvier 2025
Avis spontané

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