I had a lovely representative called Sue Stott helping with my enquiry. She spoke first to my father (policy holder) who is hard of hearing and asked my permission to put a note on the system for anyb... Voir plus
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I had a lovely representative called Sue Stott helping with my enquiry. She spoke first to my father (policy holder) who is hard of hearing and asked my permission to put a note on the system for anyb... Voir plus
L'entreprise a répondu
The healthcare cover is excellent. They use Healix to process claims, a very knowledgable and efficient company. Excellent move. I have always had a top rate service.
L'entreprise a répondu
My contact today was an administrative matter. The call was dealt with promptly, professionally and with great courteous and understanding. Furthermore todays team member provided important add... Voir plus
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Wonderful Customer Service. I rang the wrong department and my call was immediately transferred to the right department after the staff recognized my mistake. I later spoke with Tracey who was very h... Voir plus
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Financial services exclusively for serving or retired Police Officers, Staff and your families
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Competitive quote for car insurance and breakdown cover

Réponse de Police Mutual
Can’t speak highly enough of this company and their amazing staff members like Christine!!!
Having thought I needed to cancel my policy due to a car change and change of circumstances, not only did Christine clarify that I didn’t, she then sorted me a quote out which saved me literally hundreds of pounds!!
The professional and diligent manner in which she dealt with me, taking time to fully understand my needs was absolutely first class. Her communication and people skills are an asset to the company.
Thank you very much Police Mutual for my continued business, and more so, even more thanks to Christine!!!!

Réponse de Police Mutual

Réponse de Police Mutual
Elaine at Police Mutual was very friendly and helpful. My policy required some adjustments and she was most helpful & gave good advice on the options available to me.

Réponse de Police Mutual
They are truly helpful dealing with my inquiries about the membership after
losing my beloved husband …
They followed up all the correspondence including refund as well as new membership status 🌸🌼🌸

Réponse de Police Mutual
Competitive pricing, friendly phone handler and didn't have to wait long to speak to him.

Réponse de Police Mutual
Sue was extremely helpful and made sure everything i needed was sorted. All explained clearly and cheaper than expected. Great service. 🙏🙏

Réponse de Police Mutual
Very clear and helpful information from an extremely friendly and pleasant advisor, good job.

Réponse de Police Mutual

Réponse de Police Mutual
Called to query a repayment made to my account. Rebecca White handled the call with great patience and took great care to re assure me no issues. A credit to you company - thank you Mr R S Burt

Réponse de Police Mutual
I dealt with Rebecca White regarding a change of policy as i had changed my vehicle.Rebecca was helpul ,efficient and proffesional throughout and got back to me as she said she would and fortunately for me got me a better deal on my car insurance.

Réponse de Police Mutual
The website itself and applying for a quote was straightforward. My quote was unmatched by any other provider I have reached out to and that was including extras which I couldn’t believe. Very grateful and happy customer.

Réponse de Police Mutual
Refreshingly amazing customer service for car insurance.

Réponse de Police Mutual
Talking to Beth the representative for car insurance.
She was delightful. Friendly and helpful.

Réponse de Police Mutual
Fantastic customer service! Phone today to discuss my car insurance renewal and Elaine couldn’t have been more friendly and helpful. Would absolutely recommend Police Mutual to others. Keep up the good work l!!

Réponse de Police Mutual
I was immensely impressed with the lady who dealt with my call, her name is Elaine Cockram. At a time when customer service generally is often of a poor standard, Elaine was absolutely brilliant. She is helpful, friendly and has an excellent knowledge of her subject. I have had the good fortune to have dealt with Elaine before over the years and I wish to express my genuine thanks to her for being so helpful. Her manner and the service she gives is outstanding. Thank you Elaine. Kind regards, Peter Smith.

Réponse de Police Mutual
Speaking to Rebecca White at Police Mutual. Sad I couldn’t stay with you but my policy has just got too expensive. I’ve been a customer for many years, and find it good to speak to someone when it comes to renewal. Hopefully I’ll come back in the future. Thank you.

Réponse de Police Mutual
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